After you enable the virtual backgrounds feature, you can choose whether to allow the use of the following background images:

  • Webex default images

  • Up to 20 administrator-uploaded (approved) images

    You can also choose to allow guests to use these images.

    Uploaded images may not exceed 15 MB.

    The image resolution requirements are:

    • Minimum: 1600 x 900 pixels
    • Maximum: 2560 x 1440 pixels

  • User-uploaded images

1

Sign in to Control Hub, then go to Organization settings and scroll to the Virtual backgrounds section.

2

If the feature isn’t already enabled, turn on the toggle.

Hosts and participants start with a blurred background, and can choose an image according to the site settings.

3

To enable each of the following options, check the corresponding check box.

These options apply only to meetings hosted on a Webex site associated with your Control Hub organization. For externally hosted meetings, users follow the virtual background settings of the external Control Hub organization.

  • Allow default Webex backgrounds

  • Allow admin-uploaded backgrounds (excluding guests)

  • Allow guests to use admin-uploaded backgrounds

  • Allow all users to use their own backgrounds

4

You can enforce virtual backgrounds, requiring users to use a virtual background to enable their video. This applies to internal, external, or both types of meetings. You can choose whether all administrator uploaded backgrounds or only selected ones are available for the users.

Enforced virtual background settings override the options configured in the Allow virtual backgrounds section.

  • Allow all admin-uploaded backgrounds

  • Allow selected only

5

To customize the virtual background settings for different Webex sites, click Override.

  1. To enable the feature for a Webex site, turn on the Enable virtual backgrounds toggle.

  2. To enable an option, check the corresponding check box.

6

To upload approved images for virtual background use, click Upload, and then browse to and select the images.