April 16, 2026 | 1022 view(s) | 15 people thought this was helpful

Webex App | Conversational search: Ask AI Assistant for Messaging

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When you're busy, finding answers to specific questions in your spaces can be challenging. Let AI Assistant help, ask questions in your own words, and AI Assistant searches through the discussion, conversation topics, and any relevant information in the space to find what you need.

Webex app showing AI assistant with ask me anything option

Before you begin

Open Webex and sign in.

1

Select a space from your spaces list, then go to the app header and click AI Assistant Cisco AI Assistant icon.

Go to Ask AI Assistant—ask questions, to search for, or find out more, about conversations and content discussed in the space.

The Unified Ask AI Assistant is integrated throughout Webex. You can search for content across Messaging, Meetings, and Calling from anywhere in the app, whether you are navigating your tabs, or currently in a meeting. You can also retrieve and generate answers from whatever knowledge source you've selected in the AI panel.

Answers come with highlighted citation links that you can click to go directly to the source, so you can quickly get to specific content for more information.

2

In the Cisco AI Assistant panel, you can also select from:

  • Summarize 1 day—summary of the conversation in the last 24 hours.

  • Summarize 1 week—summary of the conversation for the last week.

  • Or, click Prompts > Summary, to select from:

    • Summarize this space from [custom time] ago—choose a time frame to summarize.

    • What did [@person] say in this space?—search for content from a specific person.

    • Are any action items assigned to me?—search for assigned action items.

    • Summarize messages related with [topic]—search for topic specific messages.

Click Stop generating to cancel an AI Assistant reply. Or, click CopyCopy icon, to copy answer content and share elsewhere.

AI Assistant has trouble with subjective questions and may return some inaccurate results. Ask questions that start with: find, what, who, or use keywords, such as a project name.

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