AI-generated meeting summaries in Control Hub

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Allow hosts to automatically generate meeting summaries for recorded meetings using AI.

As an administrator, you can allow meeting hosts to automatically generate text summaries, action items, and chapters from recorded meetings using AI. The AI-generated content is included in the email notification for the recording. Users can access the meeting summary in Webex App and the recording player within their web browser.

This feature is enabled by default. Hosts can turn it off and manually generate meeting summaries and chapters.

You can also turn this feature off and on for certain groups or users. See Configure settings templates for more information.

This feature is available on Webex Suite meeting platform.

Limitations

  • The meeting summary and recording transcript are only supported in English.

    When using Auto-detection of spoken language during a meeting, the meeting summary is generated in the language that is spoken the longest.

  • The meeting summary and automatic chapters are generated only when the meeting is recorded.
  • Multiple speakers in a single room may not be accurately identified by the meeting summary and transcript.
  • Company or domain-specific vocabulary may not be accurately understood by the meeting summary and transcript.

Before you begin

Ensure that you've enabled recording transcripts for your site.

1

Sign in to Control Hub.

2

Go to Management > Organization Settings > AI-generated summaries for recordings.

3

Turn Add AI-generated summaries to meeting recordings off or on.

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