Play and Convert WebEx Recordings

Document created by Cisco Documentation Team on Sep 13, 2016Last modified by Dave DeCarlo on Oct 5, 2017
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Play Recordings


        
1   Locate your recordings by going to My WebEx > My Files > My Recordings.
2   The corresponding recordings list appears.
3   You can do the following:
  • Play the recording.
  • Send an email to share the recording.
  • Open a menu for more options, such as Download, Modify, Disable, Delete, Re-assign, and Publish. The available options are different for each service.
4   To play recordings, if you are not the host, do one of the following:
  • Select the link in the email sent to you by the host.
  • Paste the URL that the host provides into your Web browser.
5   Select Moreand then select Download to download the recording and play it on your computer.
6   When the WebEx Network Recording Player displays, wait a few moments for the recording to start automatically.

The status will be "Buffering" until the recording is ready to play.

Downloading and Converting Recordings

 

You can download network-based recordings, save them to your computer, and then use the Network Recording Player to play them.

  

ARF recordings are a proprietary WebEx ARF format, but you can convert them to the Windows Media Format (.WMV), Shockwave Flash Object format (.SWF), or MPEG-4 format (MP4) and use other multimedia players to play or edit them.

  

Note


  
  • You must have the Network Recording Player installed on your computer in order to convert recordings. For information on installing the network recording player, see Install the WebEx Network Recording Player.

     

  • It may take some time to convert the recording and the process may use a good portion of your computer's resources. You can schedule a time when you are not planning to use your computer; the WebEx Network Recording Player automatically converts the files at that time. You can then check the status of pending recording conversions. For information on checking conversion status, see Check the Status of Converted Files.

     

  • The WebEx Network Recording Player does not support converting recordings to MP4 format on Mac systems.

     

  
  

Download Recordings to Your Local Computer

  

You can download recordings to your local computer and use the Network Recording Player to play them.

   

Once you have downloaded recording files to your local computer, you can also convert them to other formats.

   

Note


   

The options for downloading recording files are available only if your administrator has turned on the administration option for downloading recording files.

   
   
      
1   Locate your recordings by going to My WebEx > My Files > My Recordings.
2   On the left navigation bar, expand the host menu and select My Recordings (Event Center, Training Center and Support Center only). The corresponding recordings list appears.
3   Do one of the following:
  • In the row of the meeting you want to download, select More and select Download.
  • Select the recording topic name in the recording list. In the Recording Information page that appears, select the link in the Download recording link field.
  The Download file window appears and allows you to download the recording file to your local computer.
4   If the WebEx Network Recording Player for Advanced Recording Format (ARF) files is not already installed on your computer, select the Download ARF player link in the Download file window to download it.

Convert Recordings to Windows Media (WMV) Format

Before You Begin 

Make sure the WebEx Network Recording Player for Advanced Recording Format (ARF) files is installed on your computer. If it is not installed, you can download it from the Download file window that appears when you download the recording file. You can also download it from the Downloads page that is available under Support on your WebEx service website.

  
           
1   Download the recording file to your local computer.    

For details, see Download Recordings to Your Local Computer.   

   
2   Do one of the following to open the recording file on your local computer:
  • Double-click the recording file in your Windows File Manager window. The WebEx Network Recording Player automatically opens the file.
  • From the Windows Start menu, select WebEx > Network Recording Player > Network Recording Player, and then choose File > Open to locate and open the recording file.
3   While playing the meeting in the Network Recording Player, select File > Convert > WMV (Windows Media Format). The Convert to WMV dialog box appears.
4   In the Save in box, specify the location to save the file.
5   Under Content options, select the meeting component that you want to save. Select any of the following panels:
  • Chat: Includes all chat conversations.
  • Q&A: If you are recording a Training Center session, this includes any Q&A sessions.
  • Notes: Includes any notes entered into the Notes panel.
  • Video: Includes the meeting video.
  • Polling: If you are recording a Training Center session, this includes any polls.
6   Select Preview Layout to preview your content settings.
7   Under Schedule Conversion, indicate when you want the file to be converted. Choose one of the following:
  • Convert immediately: Converts the file as you save it to your computer.
  • Convert at the following time: Saves the file and then converts it at the date and time you select.
8   At Video Codec specify the video codec you want to use to:
  • Windows Media Video 9: This codec creates output that is compatible with the following players:
    • Windows Media Player 6.4+

       

    • Windows Media Player 9 for Mac OS X

       

    • Windows Media Player 9 Series and Windows Media Player 9.1 for Pocket PC*

       

    • Windows Media Player 9 Series and Windows Media Player 9.1 for SmartPhone*

       

  • Windows Media Video 9 screen: This codec is optimized for compressing sequential screenshots and highly static video that is captured from computer displays, which makes it ideal for delivering demos or demonstrating computer use for training. The codec takes advantage of the typical image simplicity and relative lack of motion to achieve a very high compression ratio. This codec creates files that can be played with Windows Media Player 7 or later.
9   Select OK.

Convert Recordings to Flash Format

Before You Begin    

Make sure the WebEx Network Recording Player for Advanced Recording Format (ARF) files is installed on your computer. If it is not installed, you can download it from the Download file window that appears when you download the recording file. You can also download it from the Downloads page that is available under Support on your WebEx service website.

         
1   Download the recording file to your local computer.    

For details, see Download Recordings to Your Local Computer.   

   
2   Do one of the following to open the recording file on your local computer:
  • Double-click the recording file in your Windows File Manager window. The WebEx Network Recording Player automatically opens the file.
  • From the Windows Start menu, select WebEx > Network Recording Player > Network Recording Player, and then choose File > Open to locate and open the recording file.
3   While playing the meeting in the Network Recording Player, select File > Convert > SWF (Flash Format). The Convert to SWF dialog box appears.
4   In the Save in box, specify the location to save the file.
5   In the File name box, specify the file name for the SWF.
6   Under Schedule Conversion, indicate when you want the file to be converted. Choose one of the following:
  • Convert immediately: Converts the file as you save it to your computer.
  • Convert at the following time: Saves the file and then converts it at the date and time you select.
7   Select OK.

Convert Recordings to MPEG-4 Format

Before You Begin    

Make sure the WebEx Network Recording Player for Advanced Recording Format (ARF) files is installed on your computer. If it is not installed, you can download it from the Download file window that appears when you download the recording file. You can also download it from the Downloads page that is available under Support on your WebEx service website.

          
1   Download the recording file to your local computer.    

For details, see Download Recordings to Your Local Computer.   

   
2   Do one of the following to open the recording file on your local computer:
  • Double-click the recording file in your Windows File Manager window. The WebEx Network Recording Player automatically opens the file.
  • From the Windows Start menu, select WebEx > Network Recording Player > Network Recording Player, and then choose File > Open to locate and open the recording file.
    Note      

    The WebEx Network Recording Player does not support converting recordings to MP4 format on Mac systems.

3   While playing the meeting in the Network Recording Player, select File > Convert > MP4 (MPEG-4 Format). The Convert to MP4 (MPEG-4 Format) dialog box appears.
4   In the Save in box, specify the location to save the file.
5   Select Preview Layout to preview your content settings.
6   Under Video Quality, select the appropriate quality setting:
  • High: Uses a high video quality with 8 frames per second (fps), which produces a larger file size.
  • Medium: Uses a medium video quality with 5 fps, which produces an average file size.
  • Low: Uses a low video quality with 3 fps, which produces a smaller file size.
  Under Video Codec, the H.264 video code is listed, and under Audio Codec, the AAC Audio codec listed.
7   Under Schedule Conversion, indicate when you want the file to be converted. Choose one of the following:
  • Convert immediately: Converts the file as you save it to your computer.
  • Convert at the following time: Saves the file and then converts it at the date and time you select.
8   Select OK.

Check the Status of Converted Files

 

If you scheduled your recording to be converted at a later time, use this procedure to view information about and manage scheduled recording conversions.

  
     
1   Double-click the Conversion Manager icon in your Windows taskbar.    

The Manage Scheduled Conversion window appears.

   
2   (Optional) Select Edit to edit the scheduled conversion time for a pending conversion.
3   (Optional) Select Delete to delete a pending conversion. When the conversion process is complete, the Conversion complete window appears.

 


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