Cisco Spark App Automatically Connects with Room Devices

Document created by Cisco Documentation Team on Dec 8, 2015Last modified by Cisco Documentation Team on Sep 12, 2017
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When you are in a room with a Cisco Spark room device, your Cisco Spark app automatically pairs with it. Once the connection is established, you can use the app to start calls on the room device and share your screen wirelessly.

When you turn off the app or leave the room, your app gets unpaired from the room device. Unpairing can take up to two minutes.

There are two ways to see that your app is paired with a room device:

  • The room device name shows up on the top of the space list on your mobile app.

  • The room device name shows up on the upper right corner of your desktop app. You can click on the name to control which device you are paired to.

The app detects the room device by listening for an ultrasound signal.

The app, and connecting to a room device, works with both Windows and Mac, and most Android and iOS devices.


  • On Windows and Mac, automatic pairing must not be turned off in your app.

  • On iPhone, iPad, and Android, ensure that Proximity Features are not turned off.

  • Allow recording on your mobile device.

  • For the connection to work, you can only have one room device that uses ultrasound in a room.

Related Articles:

For more information on the calling on the room device with the app, see Make Calls on a Room Device with the Cisco Spark App article.

For more information on the app, see Getting Started with Cisco Spark App article.