If your organization uses directory synchronization, then you can only use the CSV template to edit the Cisco Spark services assigned to users.
|1||From the customer view in https://admin.ciscospark.com, go to Users then select Manage Users.|
|2||Click Export and import users with a CSV template, and then click Next.|
|3||Choose Export, and open the CSV file that was downloaded.|
|4|| In the template, enter information for up to 1100 users. |
The user's email address is the only required field in the template, but fill in as many fields as you can. To assign a service type TRUE in that service’s column, and to exclude a service type FALSE.
|5||Save the file.|
|6||Go back to the window that has the Manage Users wizard open, and then drag and drop the updated CSV file into Import.|
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