Troubleshooting Tips to Join a Meeting
If you need immediate help to join a meeting, try one of the following:
Clear your browser cache and cookies.
Try a different browser.
Copy and paste the meeting URL directly into the browser.
Set up WebEx on your PC or MAC.
Although Meeting Center is automatically set up when you join a meeting, you can save time by setting up your session on Windows or Mac in advance.
On the Meeting Center site, select Set Up > Meeting Center and then click Set Up.
The URL in the meeting invite contains the site information
Join a Meeting from an Email Invitation
Join a Personal Room Meeting
Join a Meeting from Your Mobile Device
|1||Open the email invitation on your mobile device and tap Join WebEx Meeting. |
If you previously installed Cisco WebEx Meeting application on your mobile device, it launches automatically. Otherwise, the installation page appears. Follow the prompts to install the application.
|2||Enter your login information and password, if required. You are connected to your WebEx meeting.|
|3|| To connect to audio, choose one of the following options: |
Connect to WebEx Audio
|1||On the Quick Start page, select Connect to Audio |
|2||Select one of the options to connect to audio:|
When you connect to audio, you see your previous audio connection method already selected. For example, if you previously used Call Me, the next time you use WebEx, you see a Call Me button with the last phone number you used.
To connect with a different method or different phone number, select More Options under your current audio connection method. You see the same options you selected the first time you connected to audio.