Troubleshooting Tips to Join a Meeting
If you need immediate help to join a meeting, try one of the following:
Clear your browser cache and cookies.
Try a different browser.
Copy and paste the meeting URL directly into the browser.
Set up WebEx on your PC or MAC.
Although Meeting Center is automatically set up when you join a meeting, you can save time by setting up your session on Windows or Mac in advance.
On the Meeting Center site, select Set Up > Meeting Center and then click Set Up.
The URL in the meeting invite contains the site information
Join a Meeting from an Email Invitation
Join a Personal Room Meeting
|1||Do one of the following:|
|3|| Choose your audio connection. You can receive a call on your phone, you can call in, or you can use your computer to connect to the meeting audio. |
If your site supports it, you can also connect to audio and video using a video conferencing system, or you can receive a call from the meeting to your video conferencing system.
Join a Meeting from Your Mobile Device
|1||Open the email invitation on your mobile device and tap Join WebEx Meeting. |
If you previously installed Cisco WebEx Meeting application on your mobile device, it launches automatically. Otherwise, the installation page appears. Follow the prompts to install the application.
|2||Enter your login information and password, if required. You are connected to your WebEx meeting.|
|3|| To connect to audio, choose one of the following options: |
Connect to WebEx Audio
|1||On the Quick Start page, select the Connect to Audio icon. The Audio Connection dialog box appears.|
|2||Select one of the options to connect to audio:|
When you connect to audio, you will see your previous audio connection method already selected. For example, if you previously used the Call Me service, the next time you use WebEx, you will see a Call Me button with the last phone number you used.
To connect with a different method or different phone number, select the More (…) icon under selected Audio Connection button on the Quick Start page. You will then see the same options you selected the first time you connected to audio.