Known issues and limitations

Users in Slack (including meeting hosts) will not receive notifications about meetings starting and ending, participants joining and leaving, and recording ready events inside Slack because of changes to the structure of the join link.

Direct message limitations:

  • Meeting reminders and in-progress notifications for meetings don’t appear in direct messages.

  • Recording reminders for recorded meetings don’t appear in direct messages.

  • When you use the /webexschedule command in a direct message, the direct message participants aren't automatically added as meeting attendees.

  • The /invite [@botname] command doesn't work in direct messages.

When you schedule a Webex meeting or a Personal Room meeting that starts within 10 minutes, you'll see a Start Meeting button in the meeting notifications that appears in the conversation. Otherwise, you'll be sent a meeting reminder 10 minutes before the meeting is scheduled to start. It'll remind you to use the /webexschedule list command to show a list of your upcoming meetings. Hosts can start the meeting by selecting the Start button that appears next to the meeting in the list. Invitees can use the /webexschedule list command to show a list of their upcoming meetings and then select the Join button that appears next to the meeting in the list.

Meeting hosts must either login to the Webex App or the Webex site in a browser to start or join their meetings.

Personal Room meetings scheduled in Slack aren't shown in your meetings list on your Webex site. Also, invitation email messages aren't sent to invitees.

To see the " In a Webex meeting" status for all members of a workspace, including workspace administrations, the primary owner must install the Meetings app.