February 21, 2024

Updated app versions for June 43.6

We've released updates for the June 43.6 slow channel version of Webex App, these versions of the app are available to administrators in Control Hub. The following are the app versions that correspond to today's update:

  • Windows—43.6.0.28487
  • Mac—43.6.0.28487

February 16, 2024

End of Life—Classic meetings associated with a space

In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After April 8, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.

In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or use our SDK guest to guest join flow, you should now have improved meetings associated with a space.

We’ve compiled a list of customers who are impacted by static meeting links or who use our SDK guest to guest join flow. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.

February 12, 2024

Updated app versions

We've released an update for Webex App, see Webex App | Release Notes to get information about the issue resolved with this release. We submitted updates for the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted. The following app versions correspond to today's updates and we've restarted the auto update.

  • Windows—44.2.0.28714

  • Mac—44.2.0.28714

  • iPhone and iPad—44.2

  • Android—44.2

Webex App for Linux will release later in February and we’ll post an update when it’s available.

Changes to support

We've made the following changes for support:

  • The recommended minimum operating system for Webex App on MacOS is now 10.15
  • The 42.2 release will be the final release for our 32-bit Windows client.

February 9, 2024

We're still working through some items, and are planning to release Webex App for February a little later. We just wanted to let you know about this change, and we'll post an update on February 12th.

February 6, 2024

We're planning to release Webex App for February a little later. We just wanted to let you know about this change, and we'll post an update on February 8th.

January 18, 2024

End of Life—Classic meetings associated with a space

In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After January 31, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.

In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space.

We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.

If you purchase Webex through a Service Provider, your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.

January 17, 2024

In Decembers release, we announced the Call somebody using their extension feature, however this feature has been delayed.

January 11, 2024

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—44.1.0.28423

  • Mac—44.1.0.28423

  • iPhone and iPad—44.1

  • Android—44.1

December 15, 2023

End of Life—Classic meetings associated with a space

In case you missed our previous announcements, we're phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space). After January 31, 2024, your static meeting links related to Classic meetings associated with a space will no longer work.

In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space.

We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.

If you purchase Webex through a Service Provider, your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.

December 7, 2023

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile app to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.12.0.28111

  • Mac—43.12.0.28111

  • iOS—43.12

  • Android—43.12

Webex App 2024 release update

We have a few things to tell you about our 2024 schedule:

  • For our January release, we're planning to just include some critical fixes and release on January 11th.

  • Webex App will continue to release on the first Tuesday of every month.

December 6, 2023

We're still working through some items, and are planning to release Webex App for December a little later this month. We'll post an update on December 7th.

December 5, 2023

We're planning to release a little later this month. We just wanted to let you know about this change, and we'll post an update on December 6th.

December 1, 2023

Updated app versions - October 43.10 and July 43.7

We've released updates for the following versions of the app, these versions of the app are available to administrators in Control Hub:

  • October 43.10 slow channel version of Webex App. See Release notes for October (43.10) to get information about the issues resolved in these releases. The following are the app versions that correspond to today's update:

    • Windows—43.10.0.28042

    • Mac—43.10.0.28042

  • July 43.7 versions of Webex App. The following are the app versions that correspond to today's updates:

    • Windows—43.7.0.28035

    • Mac—43.7.0.28035

November 8, 2023

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.11.0.27795

  • Mac—43.11.0.27795

  • Linux—43.11.0.27795

  • iPhone and iPad—43.11

  • Android—43.11

Meetings associated with a space

In case you missed our previous announcement, throughout November, we will be phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space).

In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space. If you haven't yet migrated, we'll work with you over the next few weeks.

We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.

If you purchase Webex through a Service Provider this announcement does not apply to you. Your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.

This doesn't apply to Webex for Government.

November 8, 2023

We have a slight delay in our release for Webex App for November, we’re hoping to get it out later today. We’ll post once it’s available or post an update on November 9th.

November 7, 2023

Slow Channel

We've added the October 43.10 release (43.10.0.27753) to the slow channel versions that are available to administrators in Control Hub (See Webex App desktop update controls)

This release includes all the features and bug fixes since the June 43.6 release to the slow channel. Check out the tabs in this article to see the features released during these months and the release notes to see all the bug fixes.

November 2, 2023

We've released an update for Webex App for October, see Webex App | Release Notes to get information about the issue resolved with this release. The following app versions correspond to today's updates:

  • Windows—43.10.0.27753

  • Mac—43.10.0.27753

October 12, 2023

Integration releases

We've released Enhancements to Jira Cloud integration with Webex and Wrike Integration for Webex. For more information, see the Integrations tab.

End of support for Android 9

Webex App for Android is planning the end of support for Android 9 (Android Pie) from November 1, 2023.

Why are we making this change? As of January 2022, Google stopped releasing new security updates for Android 9. Customers using Android 9 won't be able to upgrade Webex App or do a fresh install of the app on and after November 1, 2023. You can continue using the installed Webex App until March 31, 2024, though we advise you to upgrade your Android device to the latest Android OS.

Starting April 1, 2024, you won't be able to sign into Webex App installed on a device with Android 9. You'll be required to use Android 10.0 or later to continue to receive updates.

October 4, 2023

Article changes

We've renamed this article from Webex App | What's New to What's New in Webex Suite

Updated app versions

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.10.0.27451

  • Mac—43.10.0.27451

  • iPhone and iPad—43.10

  • Android—43.10

September 29, 2023

Support for operating system

Webex App is supported on iOS 17 and iPadOS 17.

Updates to Webex App for Web

During September we made some updates to the Webex App for Web. For more information, see What's new in Webex App for Web

September 28, 2023

Support for macOS Sonoma 14.0

We are happy to announce Day 0 support for macOS Sonoma 14.0, which Apple released on September 26.

Layout changes

We just wanted to let you know about an update to the layout in this article. Under each tab you'll see a list of the monthly archives for that specific area. For example, under Calling you'll see August (43.8) where you'll see a list of calling features released in August and for July (43.7) you'll see calling features released in July.

September 15, 2023

End of life announcement

Unicon eLux RP6 2104 LTSR and Ubuntu 16.04 LTS have reached end of life. Vendors no longer support these platforms.

Starting with Webex App VDI and Webex Meetings VDI version 43.10, users who have deployed Webex VDI plug-ins on these platforms will not receive support and updates.

For Unicon eLux RP6 2104 LTSR users, we recommend upgrading to Unicon eLux RP6 2302 LTSR.

For Ubuntu 16.04 users, we recommend upgrading to Ubuntu 18.04 or later.

See Webex App | VDI release notes for further information.

September 13, 2023

Improvements for Microsoft OneDrive and SharePoint Online integration

The file and folder picker for OneDrive and SharePoint Online content sharing (ECM) has been updated to the latest version provided by Microsoft (version 8). This version provides a much more stable and responsive experience when sharing files using OneDrive or SharePoint.

September 5, 2023

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.9.0.27194

  • Mac—43.9.0.27194

  • iPhone and iPad—43.9

  • Android—43.9

August 14, 2023

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.8.0.26955

  • Linux—43.8.0.26955

  • Mac—43.8.0.26955

  • iPhone and iPad—43.8

  • Android—43.8

August 11, 2023

We're still working through some items, and are planning to release Webex App for August a little later this month. We just wanted to let you know about this change, and we'll post another update on August 14th.

August 9, 2023

We're planning to release Webex App for August a little later this month. We just wanted to let you know about this change, and we'll post an update on August 11th.

August 8, 2023

We're planning to release Webex App for August a little later. We just wanted to let you know about this change, and we'll post an update on August 9th.

July 27, 2023

We're planning to release Webex App for August a little later. We just wanted to let you know about this change, and we'll post an update on August 8th.

July 21, 2023

Beginning September 4, 2023, we'll start phasing out support of Basic and Advanced meetings associated with a space (Classic meetings associated with a space).

In October 2022, we released a new feature for meetings in spaces called Improved Meetings Associated with a Space. Unless you have a dependency on static meeting links or you use our SDKs, you should now have improved meetings associated with a space. If you haven't yet migrated, we'll work with you over the next few weeks.

We’ve compiled a list of customers who are impacted by static meeting links or who use our SDKs. Those customers will still have access to their Basic and Advanced meeting links until a solution is available in Improved Meetings Associated with a Space.

If you purchase Webex through a Service Provider this announcement does not apply to you. Your Service Provider will be communicating to you the details and timing of the move to Improved Meetings Associated with a Space. Please contact your Service Provider directly with questions.

This doesn't apply to Webex for Government.

July 10, 2023

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.7.0.26612

  • Mac—43.7.0.26612

  • iPhone and iPad—43.7

  • Android—43.7

June 29, 2023

We're planning to release the Webex App for July a little later. We just wanted to let you know about this change, and we'll post an update on July 10th.

June 12, 2023

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.6.0.26407

  • Mac—43.6.0.26407

  • iPhone and iPad—43.6

  • Android—43.6

June 6, 2023

We're planning to release the Webex App for June a little later. We just wanted to let you know about this change, and we'll post an update on June 12th.

June 1, 2023

We've released a Webex App progressive Web App (PWA), the app provides the same capabilities as Webex App and is designed to work on Chrome OS devices. See Install Webex App PWA and Webex Meetings PWA.

May

May 8, 2023

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.5.0.26155

  • Linux—43.5.0.26155

  • Mac—43.5.0.26155

  • iPhone and iPad—43.5

  • Android—43.5

April 28, 2023

We're planning to release the Webex App for May a little later. We just wanted to let you know about this change, and we'll post an update on May 8th.

April 19, 2023

We've released an update for Webex App on Windows and Mac to include some improvements for pronouns and translations.

We've also included Move meeting reminders and Add files in a meeting features, for more information on these, see the Meetings tab.

The following app versions correspond to today's releases.

  • Windows—43.4.0.25959

  • Mac—43.4.0.25959

April 17, 2023

We're planning to release an update for Webex App on Windows and Mac in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

April 14, 2023

Upcoming changes for start a meeting—Windows and Mac

We wanted to let you know about some changes that are coming in how you start a meeting in Webex App. These changes are currently scheduled to release in August 2023. For more detailed information see Webex App | Upcoming changes for start a meeting

April 4, 2023

The following app versions correspond to today's releases. See Webex App | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—43.4.0.25788

  • Mac—43.4.0.25788

  • iPhone and iPad—43.4

  • Android—43.4

February (44.2)

Customize your navigation menu—Windows and Mac

Reorganize what you see in the navigation menu and get to the content you care about quicker. Move less used items to the More menu for a cleaner look. The app remembers your preferences whenever you reopen the app.

Your default tabs (such as Messaging, Meetings, or Calling) are fixed in place.

Direct access to Vidcast in Webex App—Windows

We've added Vidcast to the first column in the app, access your Vidcast account directly. share your video messages with your team directly from Webex App.

You can also create video messages from the message compose area, click Record a Vidcast.

We've no application features this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Sign in with a QR code—Android, iPhone, and iPad

Quickly and easily sign in to your Webex account on your tablet devices, without entering a password manually.

Simply scan a QR code on the sign-in screen with your phone (while signed in on your mobile device) and you're in.

See Sign in with a QR code

Update to MSI parameter—Windows

In the 43.11 release, the value for the UpgradeCode within the MSI is updated to b9dca8e9-b3a9-419a-9d6f-9bc3557ee72c. Administrators can use the 43.11 MSI to upgrade versions of the app between 41.1 and 43.10. For versions older than 41.1, these must be manually uninstalled.

Android Auto support—Android

If your vehicle supports Android Auto dashboard, connect your Android device to your car and use Webex app to access Meetings and calls on the road. Make and receive audio calls, or see a list of your upcoming meetings and join with audio only. You can then mute, unmute, and leave the meeting or call with a single tap on your car's touch screen.

We've no application features this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Minimize distractions outside your work hours—Windows, Mac, iPhone, iPad, and Android

Work happens across different time zones at all hours of the day and night. Quiet hours lets you create a schedule to mute all notifications and incoming calls during specific times, and changes your availability to let others know you’re in quiet hours Quiet hours indicated by an avatar.

Go to Settings > Notifications and select a daily or custom quiet hours schedule. See Webex App | Set your quiet hours for more information.

Consolidated missed calls list—Android

You'll now see your missed call notifications in a consolidated list on your lock screen. Just tap the drop-down arrow on the notification to see an updated list of all missed calls, with the most recent always on top. This provides a more simplified notification experience.

Contextual actions—Windows, Mac, Linux

Now you can perform the most commonly used actions directly from the tab you're in. For example, you can now choose to send a direct message, create a space or section, and explore public spaces directly from the Messaging tab.

See Webex App | Create a space, Webex App | Add someone to your contacts list, Webex App | Start a conversation with someone

UI improvements—Windows and Mac

We've made some subtle changes to the app's design to help you distinguish key areas. For example, we've updated the color gradient in the People and Spaces list to add more definition. This should make it easier for you to quickly navigate to the people and spaces you need.

We've also made some changes to the sizing and layout of the global header, global actions will now be to the right of the search bar, which should make it more intuitive to use.

In addition, we've improved the layout of the space header. We've moved Add to favorites to the right of the space name and space settings to the right corner, beside the View pinned messages and Search in space icons. This should make it easier for you to manage your spaces and find the information you need.

See Webex App | Your user interface

What's New icon—Windows and Mac

We've added a new icon , for the in app What's new in the help menu, for more consistency across platforms.

Report an issue—Windows, Mac, iPhone, iPad, and Android, Web

When you encounter an issue with Webex App, you can send a report directly from the Help menu, to our technical team. This helps us find and fix issues to improve the overall Webex experience.

The new drop-down options let you quickly select the product area and issue type, and automatically include your log files when you create and send your report.

See Webex App | Report an issue

Siri Shortcuts—iPhone and iPad

You'll now see Siri Shortcuts in your Webex app settings, where you can review the full list of voice commands, turn commands on or off, and even create custom commands.

See Webex App | Use Siri voice commands

Accessibility enhancements—Windows

We’ve implemented a new bolder style for visual focus outlines around UI elements. So, you can easily see where your keyboard is focused, when navigating the app.

See Webex App | Accessibility support features

New message icons—Windows, Mac, iPhone, iPad and Android

You'll now see separate icons for @me or @all messages in your spaces list.

  • —messages that only mention you.

  • —messages that mention everyone in your spaces.

See Webex App | Tips for managing notifications

Preferences to Settings—Mac

Preferences has been replaced by Settings in MacOS Ventura, and it's quite a change.

We've updated Webex App to reflect the new look, so you'll now see Settings in the profile picture menu, and in a few other places in the app.

Customize keyboard shortcuts—Windows, Linux, and Mac

Edit your keyboard shortcuts for the app to suit your work style. You can also set or remove some global keyboard shortcuts, these work when the app isn’t in focus.

With these updates to keyboard shortcuts the following are some changes to existing shortcuts:

Windows

  • Add a link: from Ctrl + E to Ctrl + K

  • Markdown: from Ctrl + M to Alt + Shift + M

  • Answer with message: from Ctrl + R to Ctrl + Alt + A

  • Reload a space: from Ctrl + Shift + R to Ctrl + Alt + Y

  • Go to @mentions to all list: from Ctrl + Shift + L to Alt + Shift + G

  • Go to @mentions to me list: from Ctrl + Shift + O to Alt + Shift + H

  • Toggle inline code: from Ctrl + Shift + C to Alt + Shift + K

  • Paste special: from Ctrl + Shift + V to Ctrl + Alt + V

Mac

  • Go to drafts: from Command + 0 to Command + 3

  • Reload a space: from Command + R to Control + Shift + Y

  • Go to Meetings: from Command + Shift + M to Command + Shift + B

  • Add a link: from Command + E to Command + K

  • Insert PMR: from Control + Shift + P to Command + Shift + K

  • Mute / Unmute: from Control + Shift + M to Shift + Command + M

  • Open home: from Command + Shift + H to Command + Shift + J

  • Show links: from Control + Shift + P to Command + Shift + K

See Webex App | Keyboard navigation and shortcuts

Set your pronouns—Windows and Mac

We're making it easier to have a more inclusive workplace. Add your pronouns to your profile, so people see which pronouns to use when they address you. This helps build better working relationships, and takes the guessing out of everyday interactions. This feature is off by default and must be enabled by your organization's administrator.

See Webex App | Set your pronouns

February (44.2)

We've no messaging features this month, check out the coming soon for upcoming features or look through earlier releases below for features.

We've no messaging features this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Snooze reminders—Windows, Mac, Linux, Android, iPhone, and iPad

Stay on top of your tasks with snooze reminders. With just a few clicks, you can snooze a reminder, making sure you receive another notification at a later, more convenient time. See Webex App | Message reminders for more information.

Send messages without manually creating a space—Windows, Mac, Linux, Android, iPhone, iPad, and VDI

We're adding a new messaging option in Webex App. From the the global and contextual action buttons, you can now send messages to a group of people without defining a new space first. After you send the message, the app creates a space for you.

See Start a Conversation

Who added me to the space—Windows and Mac

A new space popped up in your spaces list? Now you can check who added you before you open the space. Hover on the space contact card to see their name.

See See when you've been added to a new space

Set a message reminder—Windows, Mac, Linux, Android, iPhone, iPad, and VDI

Don't have time to respond to a message you've seen straight away, but would like to respond at a later time? Now you can set a reminder for a specific message, at a time of your choosing.

See Message reminders

Drag and drop spaces and sections—Windows and Mac

We've added more improvements to our space sections feature, with a quicker way to reorganize your sections in the spaces list.

We've no messaging features this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Turn off read receipts—Windows, Mac, Linux, iPhone, iPad, and Android

Don't want others to know you've read a message in a space? Easily turn off sending and receiving read receipts for all spaces in your settings, giving you control of your messaging experience. See Webex App | Turn off read receipts for more information.

Change the order of your space sections—Windows and Mac

Once you've created sections, you can now re-order your sections in the space list to suit your style of work. Simply right-click a section header to move up or down. See Webex App | Space sections for more information.

Expand or collapse threads—Windows

Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.

Once you’re caught up, you can always scroll back and expand the thread to read replies. See Webex App | Collapse or expand all message threads for more information.

Share any message as a link—Windows, Mac, iPhone, iPad, and Android

Copy any message in any space as a link, and paste it in another space, or outside Webex App. When you click on the link, you'll be brought to the original message in the space.

More ways to react to a message—Windows, Mac, iPhone, iPad, and Android

We’ve added the ability to react to a message with any emoji from the emoji picker.

You now have thousands of ways to react to a message, to enhance communications for your team and quickly respond to messages.

See, Webex App | Add emoji reactions to messages

Expand or collapse threads—Mac

Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.

Once you’re caught up, you can always scroll back and expand the thread to read replies.

Space sections—Android

When you create sections on desktop, you can see these sections on Android.

See Webex App | Space sections

Let everyone know you're busy—Windows, Mac, Linux, iPhone, iPad, Android

Let colleagues and contacts know you're not available for calls or chat with our 'Busy' feature. Update your availability to 'Busy', without blocking incoming notifications. Get more time in your day to focus, and turn it off when you're ready to call and chat again.

See Webex App | Let people know you're busy

Space list sections—Windows, Linux, and Mac

Struggling to manage your spaces? We're introducing a new way to organize your spaces into sections. Create your sections and move spaces into them with drag and drop, or a right-click. You can also collapse and expand sections to give your space list a clean new look. When collapsed, if there are unread messages within your favorites or other sections, the section title will be bolded with a blue notification dot, making sure you don't miss an unread space.

When you create sections on desktop, you can see these sections on iPhone or iPad.

Set Enter to send your message—iPhone, iPad, and Android

You can choose if Enter adds a new line in the app or sends your message.

Customize notifications for all spaces—Windows, Linux, Mac, iPhone, iPad, and Android

Notifications help you keep up-to-date with what's happening, so you don't miss anything. We're introducing a custom option so you can choose your own notification preferences for direct messages, @mentions to you, and @mentions to all, that apply to all of your spaces.

See Webex App | Set notifications for all spaces

February (44.2)

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Choose your caller ID—iPhone, iPad, and Android

When you make follow-up calls to customers, choose a suitable caller ID from a list of call queues, hunt groups, or caller IDs that your administrator has assigned to you.

See Webex App | Change your caller ID.

HD Voice for external callers—Windows, Mac, iPhone, iPad, and Android

The feature leverages audio intelligence to deliver high fidelity audio for calls going over public phone network. Enhanced speech clarity is achieved by improving the quality of narrowband audio and removing all noise. The feature is enabled by default.

We will begin rolling the feature in a phased manner from February.

See Webex App | Manage HD Voice for external caller

Group call pickup notifications—Windows and Mac

When you’re part of a call pickup group, we’ve added an on-screen notification for when another phone is ringing in your call pickup group.

See Webex App | Pick up someone else's phone call

We've no calling features this month, check out the coming soon for upcoming features or look through earlier releases below for features.

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Multiple lines hold/resume updates—Windows and Mac

When you’re assigned a shared line, you can put a call on hold and another person can choose to resume that same call.

Noise removal for external caller enabled by default—Windows and Mac

When you’re on a call with someone in a noisy environment, the noise is now removed by default. This allows you to focus on the conversation without worrying about turning on the setting.

This feature will be delivered in a phased approach. We will begin rolling it out from December.

The following feature applies to Unified CM

Immediately divert calls to voicemail—Windows and Mac

One click to divert a call to voicemail and the line becomes available to make or receive new calls. Redirect incoming forwarded calls to your voicemail or the original caller's voicemail or send ongoing calls to voicemail. For shared lines, divert calls to the voicemail of the line owner.

The option to Decline in the call toast or Send call to voicemail in the more menu are only available when voicemail is configured on Unified CM.

Administrators must configure Enhanced Immediate Divert in Unified CM.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Call a phone number that includes special characters—Windows and Mac

If you copy and paste a phone number that includes some common special characters, such as +,/,(,),- the app recognizes these and calls the phone number.

See Find people, spaces, messages, files, and devices

Multi call window improvements—Windows

We’ve added access to the devices menu where you can connect to your device. When you connect to a device you’ll see the information in the multi call window.

See Connect to a device

The following feature applies to Unified CM

Stay signed-in to phone service—Windows, Mac, iPhone, iPad, and Android

When you stay signed in to the Webex App, your phone service remains connected. You won’t be prompted to sign in to your phone service.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Multi call window improvements for voicemail and call history—Windows

Quickly access your voicemail and call history from the multi call window. We've added links to your voicemail and call history for Webex. If you're enabled for Microsoft Teams integration, the links bring you to Microsoft Teams.

See Manage all your phone calls in one place

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find out what calling service you have.

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Attended transfer for mobile network operator (MNO) and Webex Go—iPhone, iPad, and Android

When you make and receive calls using your mobile phone built-in dialer, use the app to do an attended transfer to someone. You can let that person know why you’re transferring the call to them.

Attended transfer will also be added to the Android in-call widget.

This feature is available with Webex Go and a mobile network operator (MNO) that has call signaling using Cisco call control for mobile phone calls.

Multi call window improvements for call queues—Windows

We’ve added the call queue status to the multi call window and you can join or leave a call queue from the multi call window.

The following feature applies to Unified CM

More ways to interact with voicemail messages—iPhone, iPad, and Android

We added more options for sharing and replying to voicemail messages. Reply directly to the person who sent you a voicemail message. Reply to everyone who got the voicemail message. Forward the message to other people.

Multi call window improvements for hunt groups—Windows

You can sign in or sign out of a hunt group directly from the multi call window.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Unified CM

More ways to interact with voicemail messages—Windows and Mac

We added more options for sharing and replying to voicemail messages.

Reply directly to the person who sent you a voicemail message. Reply to everyone who got the voicemail message. Forward the message to other people.

See Forward a voice message and Reply to a voice message

The following feature applies to Webex Calling

Updates for business text messaging—Windows, Mac, iPhones, iPad, and Android

We added the following options:

  • On desktop, the right-click menu includes Add to Favorites and Leave.
  • On mobile, the long press menu includes Add to Favorites and Leave.

This feature is available for Webex Calling with Cisco Calling Plans.

See Text messages

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Transfer calls to an active call—Windows and Mac

When you’re juggling lots of calls, you’ll have an option to transfer a call to somebody you’ve put on hold.

See Webex App | Transfer a phone call

The following feature applies to Unified CM, Webex Calling and Calling hosted by a Service Provider

More settings for the multi call window—Windows

We've provided more options for when you can use the multi call window.

  • Choose if the multi call window is always in the foreground or in the background.

  • For incoming calls, choose if the window comes to the front or use call notifications.

Alert banner on the multi call window—Windows

If you haven't added your address for 911 calls, you'll see an alert banner on the multi call window. Click Update to go to settings and enter your address.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Show redirect information in multi-call window—Windows

When you receive incoming calls that are redirected, you'll see more information in the multi-call window on where they are from. For example, the hunt group, call queue or who the call was forwarded by.

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Updates for Business text messaging—Windows, Mac, iPhones, iPad, and Android

We’ve added the following options:

  • On desktop the right-click menu includes Add to Favorites

  • On mobile the long press menu includes Add to Favorites

This is available for Webex Calling with Cisco Calling Plans.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Multi-call window enhancements—Windows

We’ve improved the experience you have with the multi-call window by adding a few more functions to help you better manage phone calls:

  • The ability to transfer, conference, or merge within the multi-call window, without popping out in-call windows.

  • In addition to answer or decline, you can also ignore and silence new calls.

  • Make the font and button size the same size as the apps main window.

See Webex App | Manage all your phone calls in one place

Updates for Calling widget on mobile—iPhone, iPad, Android

We've added the following updates:

  • The widget is renamed to Call settings.

  • Queues is visible only when you're a member of a call queue, if not you’ll see Settings that links to call settings in the app

  • Forward is visible only when you’re configured to have Call Forwarding Always. If not, you’ll see Portals that links to a portals website if configured.

  • Recents has been replaced with Notifications that links to the notifications settings in the app.

See Add a Webex App widget.

The following feature applies to Webex Calling, and Calling hosted by a Service Provider

Additional functionality for business text messaging—Windows, Mac, iPhone, iPad, and Android

We’ve added the following options:

  • On desktop the right-click menu includes mute notifications

  • On mobile the long press menu includes mute notifications

Just to let you know we released the hide, add to contacts, audio call and video call options in an earlier release, you'll see them on the long press menu on mobile.

This is available for Webex Calling with Cisco calling plans.

See Webex App | Text messages.


 

This feature isn't supported for Webex for Government.

In-call widget—Android

When you’re on a call, the widget provides you with quick access to call controls. The widget is always visible outside of the app giving you additional access to manage calls while multi-tasking.

You can use this feature with Webex Go or a mobile network operator (MNO) that has call signaling using Cisco call control for your mobile phone calls.

See Access call controls on mobile with the Webex App call widget.


 

This feature isn't supported for Webex for Government.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Webex Calling and Calling hosted by a Service Provider

Transfer calls to an active call—iPhone, iPad, and Android

When you’re juggling lots of calls, you’ll have an option to transfer a call to somebody you’ve put on hold.

See Webex App | Transfer a phone call

The following feature applies to Unified CM

Receive call notifications on Wi-Fi networks—iPhone and iPad

For restricted networks or areas without internet access, the app uses specified Wi-Fi networks to receive notifications for incoming calls.

See Webex App | Connect to Wi-Fi to receive phone calls

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Fit your camera video in self view—VDI

In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in Settings > Video.

If you prefer to preserve the 4:3 aspect ratio, uncheck this setting.

See Webex App | Fit your camera video in self-view

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Enhancements to Calling tab—Windows, Mac, iPhone, iPad, and Android

The call history lists only includes calls, we’ve removed your past meetings.

See Webex App | View call history

The following features apply to Webex Calling

Block Spam callers—Windows, Mac, iPhone, iPad, and Android

Stay focused on what’s important, stop unwanted calls directly in the app. Block callers from your recents list or add the number to your block list.

See Webex App | Block calls


 

This feature isn't supported for Webex for Government.

911/988 business text support—iPhone, iPad, and Android

Send a business text message to 911/988, the app cross-launches the messaging app for your mobile device.

This feature is supported for business texting with Webex Calling enabled.

See Webex App | Send a text message


 

This feature isn't supported for Webex for Government.

The following feature applies to Webex Calling and Calling hosted by a Service Provider

More functionality for multiple lines—Windows

When you’re assigned multiple lines, you can now park calls on any of those lines and join or leave call queues from any line.


 

This feature isn't supported for Webex for Government.

The following feature applies to Unified CM and Webex Calling on Dedicated Instance

Remove background noise on the remote end of a phone call—Windows, Mac, iPhone, iPad, and Android

If you're in a phone call with someone who's not using Webex App and they're in a noisy location such as a busy airport or cafe, no need to worry. Just suppress the remote noise during your call.

See Webex App | Remove background noise from the other end of a phone call


 

This feature isn't supported for Webex for Government.

The following feature applies to Unified CM

More calling controls available when you share content—Windows and Mac

You can now record the call directly from the floating window that appears when you share content during a call.

See Webex App | Share content in a phone call

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have.

The following feature applies to Webex Calling, and Calling hosted by a Service Provider

More options to manage incoming call notifications—iPhone, iPad, Android

On your mobile device you have more options for incoming call notifications. Turn off all notifications, choose just the banner notification, or you can choose to receive the banner notification with a ringtone.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Fit your camera video in self view—Windows and Mac

In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in Settings > Video (Windows) or Preferences > Video (Mac).

See Webex App | Fit your camera video in self-view

See the network connection status indicator when you’re sharing content—Windows and Mac


 
This feature has been delayed and isn't yet available.

The indicator that shows your network connection and CPU status now shows in the floating mini window that appears when you’re sharing your screen or application window.

The following feature applies to Webex Calling

More functionality for multiple lines—Windows and Mac

When you’re assigned multiple lines, you can now park calls on any of those lines.

The following feature applies to Calling hosted by a Service Provider

View people’s call status or pick up calls—Windows

We’ve added a Watchlist section to the Multi Call window, where you’ll see a list of people, their Busy Lamp Field (BLF) availability and call options for incoming calls. If you transfer lots of calls, use the list to check who is available to take the call. When somebody’s phone rings, you can pick up that call from this list.


 

This feature isn't supported for Webex for Government.

February (44.2)


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.


 
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Decorative element. A wide horizontal blue line.

We've no meetings features this month, check out the coming soon for upcoming features or look through earlier releases below for features.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.


 
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Decorative element. A wide horizontal blue line.

Webex App support built-in meeting scheduler—Web

You can schedule a meeting directly in the Webex App for web. The new layout includes basic settings and advanced settings. If your administrator has configured hybrid calendar, you can see invitees and their free or busy calendars.

Access chat while you share your screen—Windows and Mac

If you want to chat with participants while you share your screen, now it's convenient. In the floating window, click More meeting controls > Chat to open the chat panel.

See Webex App | Share content in a meeting

View type of content shared—Windows, Mac, iPhones and iPad

When somebody shares content, you’ll see more information on the type of content. For example, when the content shared is their screen, you’ll see Viewing [presenter name]’s screen or if it’s an application Viewing [presenter name]’s applications.

Next meeting on top—iPhone and iPad

We've made some improvements to what you see on the Meetings tab. Your latest meeting is on top, this could be an ongoing meeting or one that's about to start. You can still scroll back to see previous meetings or scroll forward to see upcoming meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.


 
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Decorative element. A wide horizontal blue line.

Enhancements to in-app scheduler settings—Windows and Mac

We’ve made some improvements to the wordings for settings available for auto admit. We’ve renamed Auto admit in the advanced settings to Join rules. There are other setting updates to make it clearer who the settings apply to and the corresponding admin settings in Control Hub are also updated. There are no functionality changes.

Next meeting on top—Android

We've made some improvements to what you see on the Meetings tab. Your latest meeting is on top, this could be an ongoing meeting or one that's about to start. You can still scroll back to see previous meetings or scroll forward to see upcoming meetings.

Enhancements to all day events—iPhone, iPad, and Android

When you have an all day event, in the Meetings tab you'll see it in a new All day section at the top. When you have more than one event, on iPhone and iPad, you can drag and move the separator up and down to view more or less all-day events. On Android, you can tap the arrow under All day to expand the view of all day events.

Use picture-in-picture to show your video when you share content—iPhone and iPad

Create a more personal and engaging experience when you share content in a meeting. Turn on picture-in-picture so participants can see your video in a floating window when you share.

If you prefer to hide your video when you share, turn off picture-in-picture.

See Webex App | Hide the floating mini window when multitasking during a call or meeting


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.


 
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Decorative element. A wide horizontal blue line.

VoiceOver and keyboard support for self-view in meetings—Mac

Control your self-view video during a meeting by using the VoiceOver screen reader. If you’re a keyboard user, use the F6 and arrow keys to focus on and then move your self-view video.

Long press to respond to meetings—iPhone, iPad, and Android

In an earlier release, we added the ability to respond to meeting invites in the meeting details page. With this update, you can respond in the Meetings tab. Long press a meeting to respond and choose Accept, Tentative, Decline.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.


 
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Decorative element. A wide horizontal blue line.

Hear an audio announcement when a meeting transcript is recording

If your Webex administrator has enabled saving transcripts in meetings, and you dial into the meeting using your phone, when someone turns on closed captions or the Webex Assistant, you now hear the audio announcement, "The meeting transcript is being recorded."

This feature isn't supported for Webex for Government.

Respond to meeting invites—iPhone, iPad, and Android

Choose how to respond to meetings from the meetings details. Accept, decline or, if you’re not sure, choose tentative.

Access more options from each participant’s thumbnail video—Windows and Mac

Now, it’s more convenient to chat directly with someone in a meeting or view their people insights profile. In their thumbnail video, right-click or click More options to access these and other options.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex meetings are moving over to a new, Video Mesh-ready meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Video Mesh-ready meeting platform.

Decorative element. A wide horizontal blue line.

Updated first-time experience for Meetings tab—Windows and Mac

We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Click Test a Webex meeting to start a meeting where you can try out the features that are available to you. Click Connect your calendar to step you through connecting your third party calendar. See Webex App | Connect your Google or Microsoft 365 calendar.

Update a scheduled meeting—Windows and Mac

When your account is set up with Hybrid Calendar, you can update a scheduled meeting in the Webex App.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Decorative element. A wide horizontal blue line.New Meetings platform!

Over the next few months, Webex is enhancing the meeting platform to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations.


 
The platform formerly known as the Video Mesh-ready meeting platform is now called the Webex Suite meeting platform.

The new platform converges the meeting experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the meeting.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

Decorative element. A wide horizontal blue line.

Updated first-time experience for Meetings tab—iPhone, iPad, and Android

We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Test a Webex meeting starts a meeting where you can try out the features that are available to you. The connect a calendar banner redirects you to the Calendar Settings page in the app where you can better understand your calendar connections and even connect to your device's local calendar app.

Enhancement to meetings settings—Windows and Mac

Meetings settings now include the source for your meetings list. For example, when you’re not connected to a calendar, you’ll see that the meeting list is from your Webex account.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Improvements for scheduler in the Meetings tab—Windows and Mac

When you schedule a meeting, we included the day of the week to make it clearer what day you’re choosing for your meeting.

For custom passwords, we added all the password requirements to make it clearer how to create a secure meeting password.

Link in location—iPhone, iPad, and Android

For any valid URL added in the meeting location field, provide a link in the meetings detail page to make it easy to tap.

More ways to manage participants from their thumbnail video—Windows and Mac

If you’re the meeting host or cohost, no need to search the participants list to make someone the presenter, mute or unmute their audio, or stop their video. Now you can do all that by clicking More options in their thumbnail video.

More options in thumbnail video

See Make someone a presenter

Cohosts can record meetings in the cloud—Windows, Mac, Linux, VDI, iPhone, iPad, and Android


 
We originally announced this feature in April. It's available on a phased rollout and will be available to all customers by June 20.

We’re excited to announce that we’re allowing cohosts to record a meeting in the cloud. This makes it easy to record a meeting if the host isn’t available or is busy during the meeting.

Cohosts have the same capabilities that a host has. They can start, stop, or pause the recording. After the meeting ends, the host still owns the recording. The recording is shared automatically with the cohosts within the organization.

If you prefer, your Webex administrator can also allow meeting participants to record meetings in the cloud.

See Webex | Record a meeting in the cloud

Annotate on shared content—Windows and Mac

If you want to highlight or point out something that you’re sharing, draw right on the screen or application window. Use the pen or disappearing ink, which fades away after a few seconds.

Optionally, allow other participants to annotate on the shared content too.

Annotation privileges

Annotate the shared content

See Webex App | Mark up a shared screen with annotations

Run two instances of your app side-by-side—iPad

Take advantage of your iPad's ability to multitask so you can focus on specific meeting content. Split shared content, the participants panel, or the chat panel into its own window on your iPad screen so you don't miss anything. If you attached a monitor to your iPad, move the second window to its own screen to give yourself more room to see what's going on. For select iPad models, use the iPad's Stage Manager for easier multitasking.

See Show meeting content in multiple windows on iPad

Play a notification sound when someone’s waiting in the lobby—VDI

If you lock your meeting, sometimes it’s difficult to notice when someone’s waiting in the lobby to join.

Hosts and cohosts can now choose to the app play a sound on their computer when someone enters the lobby.

You only hear the sound when you're the host or cohost. The sound only plays once every 10 seconds, regardless of how many users have entered the lobby.

See Webex App | Play a notification sound when someone is waiting in the lobby

Hide the participant video and meeting control panel when you’re sharing content—VDI

In a meeting, if you prefer to see only the content that you’re sharing, you can now hide the floating panel that contains participant videos and the meeting controls.

In earlier releases, you had the option to collapse the panel but now you can hide it completely if you prefer if you prefer the panel to be out of your way.

To show the panel again, press Ctrl + Alt + P (Windows) or Shift + ⌥ + P (Mac).

See Webex App | Share content in a meeting

Fit your camera video in self view—VDI

In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in Settings > Video.

If you prefer to preserve the 4:3 aspect ratio, uncheck this setting.

See Webex App | Fit your camera video in self-view

Features available only on our Video Mesh-ready meeting platform

The following additional features are available only on the Video Mesh-ready meeting platform. Find out if your meetings are running on the Video Mesh-ready meeting platform.

Allow participants to hear the meeting in their preferred language with simultaneous interpretation—Windows, Mac, iPhone, iPad, and Android

As a host or cohost, use simultaneous interpretation to create language channels, invite interpreters, and assign them to languages. Interpreters select the source language for interpretation, change the interpretation direction, and hand off interpretation to the next interpreter. With our enhanced work flow, inactive interpreters can request that the active interpreter hand off interpretation to them, otherwise they go in the order that the host set.


 

This feature isn't supported for Webex for Government.

See Simultaneous interpretation in Webex meetings, webinars, and Personal Rooms

Automatically hear the original meeting audio when it’s in your language with simultaneous interpretation—Windows, Mac, iPhone, iPad, and Android

When the original audio is in the same language as the interpretation channel that you subscribe to, and the interpreter stops speaking in that channel, you automatically hear 100 percent original audio (floor audio) after a few seconds.

When the interpreter starts speaking in that channel again, you hear the volume balance of interpreter/original audio according to what’s set. You can change it according to your preference.


 

This feature isn't supported for Webex for Government.

See Select your preferred language audio channel in Webex meetings and webinars

Start a Slido poll during a meeting—iPhone, iPad, and Android

With Slido, you can easily engage with other participants and the host. Open Slido from Apps or More options from the meeting controls. By default, Slido is available for hosts and cohosts, who can turn it on for attendees in meeting options.


 

This feature isn't supported for Webex for Government.

Move your meeting to a new device—VDI

Seamlessly move a meeting from one desktop or mobile device to another without disrupting or disconnecting from the meeting. For example, if you commute to work and join a meeting on your mobile device, move the meeting to your laptop when you get to the office. Or, if you need to step away from your computer during a meeting, move the meeting to your mobile device.

By default, the meeting moves to the new device, and you leave the meeting on the previous device. If you prefer, change your meeting preference to keep both devices in the meeting.


 

This feature isn't supported for Webex for Government.

See Webex App | Move a meeting to another desktop or mobile device

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured. To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

More meeting controls available when you share content—Windows and Mac

You can now record the meeting, open the participants panel, and lock the meeting directly from the floating window that appears when you share content during a meeting.

See Webex App | Share content in a meeting

Option to include Webex App when you share your screen—Windows and Mac

Other meeting participants no longer see your Webex App when you share your whole screen or a portion of your screen in a meeting.

If another participant is helping you use Webex App, it can be useful to share your app. To share your app when you share your screen, select More sharing options > Include my Webex app when sharing my screen to change the setting.

When you provide remote desktop control to another person, Webex App is shared automatically.

See Webex App | Include Webex App when sharing your screen

Make a call during a meeting—Windows and Mac

Be in two places at once and make important calls without leaving a meeting. Pause your audio and video in the meeting and then make the call. The meeting continues even though your meeting audio and video are paused. And when you're finished with your call, go back to the meeting without having to rejoin.

See Webex App | Make a call during a meeting

Book an available room when invited to a meeting—iPhone, iPad, and Android

As a meeting invitee, search for and add meeting rooms to a scheduled meeting. Simply type the room name, and see if it's available for your meeting time.

See Webex App | Update a meeting

View contact card for room—iPhone, iPad, and Android

When you schedule a meeting in the Webex App, you can select a room and view the contact card for that room. For any meetings already scheduled that include a room, you can view the contact card for the room in the meetings detail page.

Details on the contact card include the type of room, capacity, location, and devices available. Room details are entered in Control Hub.

See Webex App | Schedule a meeting from the meetings calendar

One tap to join a meeting—iPhone, iPad, and Android

When you join a meeting as an attendee, you’ll see a new dial-in option One Tap to Join. Meeting information is automatically entered and you’re joined directly to your meeting.

Features available only on our Video Mesh-ready meeting platform

The following additional features are available only on the Video Mesh-ready meeting platform. Find out if your meetings are running on the Video Mesh-ready meeting platform.

Download a meeting transcript without recording the meeting—Windows, Mac, iPhone, iPad, and Android

If you want a written copy of the meeting audio but you don’t want to save the audio and video from the meeting, download a transcript without having to record the meeting.

To download a transcript, turn on closed captions. Then, you can save a transcript any time before the meeting ends. Your Webex administrator must enable saving transcripts.


 

This feature isn't supported for Webex for Government.

See Webex App | Download a meeting transcript without recording the meeting

We’re launching a new experience to share files—Windows and Mac

  • Present with ease when multiple presenters take turns—It can be time consuming to transition among presenters when you’re taking turns to present content in a slide deck. Our new Take control feature makes it easy for multiple presenters to transition seamlessly when they present.

  • Catch-up on what’s presented during a meeting—As an attendee, sometimes you want to go back to a previous slide or read ahead. Now you can, without interrupting the presenter. Switch back to the presenter view when you’re ready.

 

This feature isn't supported for Webex for Government.

See Webex App | Share a file in a meeting, Webex App | Take turns presenting a file in a meeting, and Webex App | Browse through a file someone's sharing in a meeting

Turn off the raise hand feature for all meeting participants—Windows, Mac, iPhone, iPad, and Android

As a host or cohost, if you don’t want to let anyone in the meeting raise their hand, turn off the raise hand feature.

If you turn off raise hand and uncheck Allow attendees to unmute themselves, muted participants won’t be able to raise their hand to request to be unmuted.


 

This feature isn't supported for Webex for Government.

See Webex App | Turn off the raise hand feature for all meeting participants

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.


 

If you subscribe to Webex from your Service Provider, your meetings in Webex App are always full-featured. To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Move meeting reminders—Windows and Linux

Reminders getting in the way? To help you finish what you’re working on before joining your meeting, drag and move your Webex meeting reminders anywhere on your screen.

Cohosts can record meetings in the cloud—Windows, Mac, Linux, VDI, iPhone, iPad, and Android

We’re excited to announce that we’re allowing cohosts to record a meeting in the cloud. This makes it easy to record a meeting if the host isn’t available or is busy during the meeting.

Cohosts have the same capabilities that a host has. They can start, stop, or pause the recording. After the meeting ends, the host still owns the recording. The recording is shared automatically with the cohosts within the organization.

If you prefer, your Webex administrator can also allow meeting participants to record meetings in the cloud.

See Webex | Record a meeting in the cloud

Invite any user to an in-progress meeting by email—Windows, Mac, iPhone, iPad, and Android

As a host or cohost, you can now invite Webex users from outside of your organization and users who don't have a Webex account to join a meeting that’s in progress.

In the meeting window or participants panel, click Invite people and enter their email address. The invitee receives an email invite to join the meeting.

Invite people to an in-progress meeting

Invite people to an in-progress meeting

See Webex App | Add someone to a meeting

See the meeting status indicators when you’re sharing content—Windows and Mac

The indicators that show your network connection and CPU status and whether the meeting is locked or being recorded now show in the floating mini window that appears when you’re sharing your screen or application window.

See Webex App | Share content in a meeting

Hide the video and controls when you’re sharing content—Windows and Mac

In a meeting, if you prefer to see only the content that you’re sharing, you can now hide the floating window that contains participant videos and the meeting controls.

In earlier releases, you had the option to collapse the window but now you can hide it completely if you prefer the window to be out of your way.

Show video and controls in a floating window

See Webex App | Share content in a meeting

Fit your camera video in self view—Windows and Mac

In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in Settings > Video (Windows) or Preferences > Video (Mac).

If you prefer to preserve the 4:3 aspect ratio, uncheck this setting.

See Webex App | Fit your camera video in self-view

Share application windows directly from your Windows taskbar—VDI

If you use Windows 11, there’s a new way to share content during a call or meeting. Hover over any open app on your taskbar and you see a new button that allows you to share the app window.

Share application windows directly from your Windows taskbar

See Webex App | Share an application window directly from the Windows taskbar

Focus on the individual, instead of their surroundings, during a meeting—VDI

We've added new feature in grid layout called people focus, which gives you a better face-to-face experience with the people you're meeting with.

Regardless of how each person is positioned in front of their camera, the app automatically adjusts so that each person's face is what you focus on. You feel more connected to them—as if you're there in person.

See Use people focus to see people more clearly in meetings and webinars

Book an available room when invited to a meeting—Windows, Mac, and Linux

As a meeting invitee, search for and add meeting rooms to a scheduled meeting. Simply type the room name, and see if it's available for your meeting time.

Guest meeting settings—Windows and Mac

When you join a meeting as a guest, you now have access to more meeting settings, such as:

  • Appearance—change the theme color
  • Accessibility—screen reader and keyboard shortcut options

Features available only on our Video Mesh-ready meeting platform

The Webex meeting experience is now starting to roll out on the Video Mesh-ready platform. This platform allows for improved and simplified experiences for hybrid work across the entire Webex Suite, with common architecture, administration, and integrations. It converges the meeting experience across Webex applications and devices, and unlocks potential for continuous collaboration before and after a meeting, with rich real-time experiences. Find out if your meetings are running on the Video Mesh-ready meeting platform.

The following features are available only on the Video Mesh-ready meeting platform.

Add files in a meeting—Windows, Mac, Linux

Improve your meeting experience and upload files during a meeting where all attendees can download the files. Hosts and cohosts can turn off the ability for everyone to add files at any stage of the meeting.

See Webex App | Add files in a meeting

Preassign participants to breakout sessions—Windows and Mac

As a host, if you already know which breakout sessions you want to assign participants to, create the breakout sessions ahead of time when you schedule the meeting. Let Webex App automatically assign participants to the sessions, manually assign participants to the sessions yourself, or let the participants choose which session to join.

See Preassign participants to breakout sessions

Move your meeting to a new device—Windows, Mac, iPhone, iPad, and Android

Seamlessly move a meeting from one desktop or mobile device to another without disrupting or disconnecting from the meeting. For example, if you commute to work and join a meeting on your mobile device, move the meeting to your laptop when you get to the office. Or, if you need to step away from your computer during a meeting, move the meeting to your mobile device.

By default, the meeting moves to the new device, and you leave the meeting on the previous device. If you prefer, change your meeting preference to keep both devices in the meeting.

See Webex App | Move a meeting to another desktop or mobile device

Provide or request remote desktop control when sharing your screen—VDI

When you're sharing your screen during a meeting, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing. This can help if you need to troubleshoot an issue or if you're in a training session with someone.

Remote desktop control is supported only when you share your entire screen, and not when you share other types of content.

See Webex App | Provide or request remote desktop control

The following enhancements are available on our Video Mesh-ready platform.

When you start a meeting

After you start an instant meeting, it's easy to invite people to join the meeting, directly from the meeting window.

Invite people directly to the meeting

With our improved notification system, participants no longer need to notify the host when they're waiting in the lobby to join a meeting. We removed the Notify host button so hosts no longer need to check their email. The host now automatically receives a notification from the app when there are participants waiting in the lobby.

In the meeting window

We've made several changes to improve your experience and improve the workflow during a meeting. The Layout and Zoom buttons are conveniently located so you can switch to other layouts or show more participants.

In grid view layout, use the navigation controls to quickly go from one page to another, or to jump back to the first page of participants.

The participants panel not only shows you the participants who are In the meeting but also the people who are invited but are Not in the meeting yet. The participant panel is also now more user-centric so a user is listed once only, even when they join from multiple devices.

Since most people join a meeting with their audio turned on, the participants panel now shows an audio indicator only when a participant has muted their audio. That way, if someone is talking but you can't hear them, you can scan the list of participants to see who has their audio turned off.

The meeting options are simplified, and related menu items are removed from the right-click menu of the participants panel.

Instead of opening multiple panels at once and taking up valuable screen space, you can open one panel at a time and pop multiple panels out, when you need to.

Video mesh enhancements for meetings

We've simplified syncing the stage. After the host syncs the stage, attendees can't customize the stage and adjust the stage proportion. Attendees now always see the view that the host intended them to see.

Sync the stage view during a meeting

While sharing content

It's more convenient to share your Webex meeting window. Share it directly from the Share content dialog—where you share all other types of content—by sharing Webex App.

When you're sharing your screen, you can give remote desktop control to other participants, or they can request control, which provides a lot more flexibility to users.

To save screen space when the shared content is maximized, we show all participant videos in a narrow floating panel.

Provide remote desktop control to other participants when you're sharing your screen during a meeting

You can now share a specific area of your screen only. Participants only see the portion of the screen you select, not your entire screen.

We've simplified the actions available during sharing, keeping the share-related actions in the control bar at the top of the screen. Other key actions that you commonly use, such as mute or unmute audio, appear in the floating window.

Favorite menu bar items are now more contextual and convenient to access

We've optimized the location of the most popular options on the menu bar. You can now access options from the Share, View, Audio & Video, Participant, and Meeting menus directly from the meeting controls.

For example, access Audio Settings from the Audio options drop-down in . Access Video Settings from the Video options drop-down in .

access audio and video settings during a call or meeting from your meeting controls

Go to More options in the meeting controls to access meeting options and enable breakout sessions.

Turning off the participants list in a meeting.

When you chat in a meeting

Get more from your meeting with our enriched in-meeting chat. Organize a productive meeting by sharing the meeting agenda, notes, and a summary in the chat. Even if you join the meeting late, you can easily catch up by seeing meeting chat from the start of the meeting. Engage and express yourself by using markdown, reactions, or GIFs. Revisit and share the chat after the meeting ends.

Open and chat in a meeting

When you're multitasking during a meeting

When the window is minimized or covered up by other applications, a floating mini window appears on top of the other applications that you’ve open. This allows you to keep an eye on what’s happening in the meeting. To easily get back to the meeting, click anywhere in the floating mini window.

Get back to your call or meeting window after multitasking

February

Image Poll

Image Poll is available from the Integration sidebar (previously was only available to add an Image to a poll from slido.com). When you click on the settings of the Poll you will find the option to add an Image or Giphy from the library there, uploading your own image will be available soon!

February (44.2)

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

Improvements to ServiceNow bot—Windows, Mac, iPhone, iPad, and Android

As either an admin or user, you can sign in, create a record or incident, view a change task request, or hide the delete ticket option. Receive realtime updates, notifications, mark an incident as resolved or delete it, directly from Webex.

Microsoft To Do bot—Windows, Mac, iPhone, iPad, Android, and Web

Automate your work. Use the bot to create tasks, get task details, and delete tasks. Receive alerts when a new task is created or when an existing task is updated.

Adobe Marketo webinar integration

Keep events and programs in Marketo synchronized with Webex webinar information using a new integration developed by Adobe Systems in conjunction with Cisco Webex. Now there's no need for marketing professionals to manually import and export webinar details and participant information in Marketo, which will improve marketing productivity by reducing turn around time and mistakes.

For more information, see:

Enhancements to Jira Cloud Integration with Webex—Windows, Mac, Web, iPhone, iPad, and Android

With the new enhanced Jira Cloud Bot for Webex, you can choose to Select a Project, Create an Issue, and Update Issues. Add a new comment from the bot on the issue, Assign the issue and Issue Preview Card all from within Webex.

Wrike Integration with Webex—Windows, Mac, Web, iPhone, iPad, and Android 

Wrike is an online project management and work collaboration tool that is designed to provide full visibility and control over all your tasks and projects.

With the Wrike Bot for Webex, in Webex App you can create Projects, Folders. You will have the option to edit, or delete the folder using the Bot in Webex.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

Gmail bot—Windows, Mac, iPhone, iPad, and Android

Stay in Webex App while you stay on top of emails. The Gmail bot provides real-time notifications to make sure you never miss a new or important email and even helps you keep your mailbox organized. Draft and respond to emails, or add a label to save it for later.

HelloSign bot—Windows, Mac, iPhone, iPad, and Android

Stay up-to-date with sign requests from Dropbox Sign directly in Webex App. Receive notifications in the app for sign requests, view, sign or decline the requests. Choose a signature request criteria for notifications

Google form bot—Windows, Mac, iPhone, iPad, and Android

Add the Google form bot to get notified when new Google forms are submitted. Select and view details of all Google forms tagged to your account in the app. Manage bot notifications for added, edited, or deleted forms.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We've no integration features to list so far this month. Check out the coming soon for upcoming features or look through other months in this article for released features.

We're sharing details about our planned releases, but keep in mind that we might need to make changes to release dates and the features themselves. Subscribe to this article to get updated about any changes.

Some of the following features are available in Beta if you've accepted the Cisco Beta Participation Agreement and participate in the Beta program.

Coming in March

Application

Dual screen video layouts for devices not optimized for Webex

Dual screen devices not optimized for Webex now receive a choice of three layouts. The dual screen devices include: Cisco devices that are premise registered, connecting over SIP, or connecting using Cisco Video Integration with Microsoft Teams.

For more information on layout options, see Screen layouts for Cisco devices

Third party dual screen devices remain unchanged, only 1 screen is used to display video participants and the second screen remains for content.

Direct access to Vidcast in Webex App—Mac

We've added Vidcast to the first column in the app, access your Vidcast account directly. share your video messages with your team directly from Webex App.

You can also create video messages from the message compose area, click Record a Vidcast.

Calling

The following feature applies to Webex Calling

Webex Customer Experience Essentials—Windows

Entry level cloud-based contact center solution, provides capabilities for agents and supervisors in Webex App.

Features for agents include:

  • Set availability

  • Join call queues

  • View live queue statistics

  • Multi call window for customer calls

  • In-call screen pop that includes relevant customer information

Features for supervisors include:

  • Agent monitoring

  • Manage agents: change availability, sign in or sign out agents, join or unjoin agents in queue

  • View realtime and historical statistics

The following feature applies to Unified CM

HD Voice for external callers—Windows and Mac

For calls using a public telephone network, this leverages audio intelligence to deliver a high fidelity audio for calls. All noise is removed and speech clarity is enhanced, to improve the quality of narrowband audio. This is enabled by default and applies to calling with Unified CM

Meetings

Meet instantly with a one-time link—Windows, Mac, iPhone, iPad, and Android

Start a meeting immediately with a unique one-time meeting link. Invite other people to join by sending them the meeting link without all the steps needed to schedule a meeting.

On the Meetings tab, you'll see Start a Webex meeting, the default action starts a one-time meeting link or you can click the dropdown list to select Start a Personal Room meeting.

Your administrator configures the available options.

Choose a custom meeting password—Android

When you schedule a meeting, you can choose if you want to use a custom meeting password or a generated password. The custom password is validated to ensure it meets the criteria for a secure password.

Integrations

App Hub in Webex—Windows and Mac

Previously, when you accessed Webex App Hub in the app, the App Hub website opened in your system browser. Now, App Hub opens directly in the app. You can do the following:

  • Discover and explore apps and bots available in your organization and other public ones

  • Search for apps and bots using categories or simply use the app name

  • Try an app allowed by your administrator.

Enhancements to Asana bot—Windows, Mac, iPhone, iPad, Android, and Web

With the enhanced Asana Bot for Webex, you have a search option to find projects. You can create a task, update a ask, add a subtask, and mark complete. Get real time updates, and receive notifications when an assignee is updated or a comment is added all from Webex with Asana

Features still in development

The following features were listed as coming in March, they are still in development and will be scheduled for a later date.

Associate a meeting with a space—Windows and Mac

Create a space when you schedule a meeting or add a space when your meeting ends. Everyone invited can share files and collaborate before and after the meeting.