How Do I Find the Global Dial-In Number for My Meeting?

Important Note:

• The call-in numbers for your meeting will vary depending on which teleconference option was selected and the Webex site your meeting is held on.
• To use the international teleconference numbers, your Webex site must be enabled for Global Call-In Numbers and the meeting must be set to use Global Call-In Numbers. Otherwise, only United States/Canada numbers will be available and international callers will receive a voice error message. See: WBX28758 - I Receive Error 4016 when Trying to Join the Teleconference
• To use toll-free numbers, that option must be enabled by the host when the meeting was scheduled.

Check your Email Invitation

1. Under the section to join the audio conference, look for a link to access the Global call-in numbers.
   
   Note: If this link does not appear, check with the meeting host to find out if they chose to 'Show global call-in numbers' when scheduling the meeting. If this option was not selected, you may only see U.S. and Canada dial-in numbers.
2. Click the link to view the global call-in numbers.

To get the global call-in numbers when you join your meeting:

1. An Audio and Video Connection prompt will appear when you join your meeting. Select I Will Call In in the drop-down.

3. Click on the link for All global call-in numbers:

If you do not see the Global Call-In option:

• Check with the host of the meeting. The meeting may not have been scheduled with the 'Show global call-in numbers' option. If so, only dial-in numbers for one country will appear.
• If you are the host, for help see: WBX27847 - How Do I Get International Phone Numbers Enabled for a Meeting?

• Check with the host of the meeting. The meeting may not have been scheduled with the Enable and display Toll-Free number option enabled. If so, only the toll numbers will work.

If your country is not listed:

Not every country has dial-in numbers. Also the available numbers vary depending on the telephony domain for the site.

• Try dialing the nearest country's toll number (Note that this will result in toll charges)
• Try connecting using the Call Using Computer option, and VoIP audio.

Be aware of the following:

• Calling a toll-free number from another country may incur toll charges.
• Neither Webex nor the host is responsible for any phone or toll charges incurred while using the teleconference service.
• If the site uses a United States telephony domain, the US numbers will not be displayed on the global call-in list. Sites that use the United Kingdom telephony domain will not display the UK numbers on the global call-in list. Refer to your email invitation for the US/UK dial-in information. This number will also be displayed after joining into the Webex meeting.

• If your meeting uses 3rd party teleconferencing (non-Webex), you will need to contact the host or the support for the other teleconference service for help with dial-in numbers.
  • For help, see: WBX73410 - Who Do I Contact for Help with Joining My Audio Conference?