Configure your network

Set up your network so Webex can access all the necessary traffic. This ensures that Webex services are optimized for your users, and makes it easier for you to troubleshoot any network issues.

Verify your domains

Verify your domains to allow Control Hub to recognize users that have signed up for Webex using your company's email domains. If you haven't verified your domains yet, users are placed in a consumer organization, which makes it harder for your company to manage those users.

Verifying your domains is a prerequisite to allow your organization to claim users to your organization.

Set up automated license templates

Set up an automated license template so you don't have to manually assign licenses to every new user. This also allows users to use Webex right away once they're onboarded.

If your organization has Active Directory set up, you can create group license templates to assign licenses based on AD groups.

Claim your users

After you've verified your domains, you can claim users into your organization who signed up for Webex with your company's email domain. This ensures that all of the users in your company are in one organization, so you can manage them and provide them with the Webex services and support needed.

Claim your domain

After you've claimed all the users and everyone is in your company's main organization, you can claim your domain. When you claim your domain, new users who sign up for Webex with your company's email domain will be automatically added to the main organization.

Set up Active Directory with Cisco Directory Connector

If your company uses Microsoft Active Directory to manage users, you can link your AD to Control Hub with Cisco Directory Connector. Directory Connector helps maintain your user accounts and data in Active Directory so it's the single source of truth. When you make a change on-premises, it's replicated to the Webex cloud.

Webex also syncs with Azure Active Directory.

Set up Single Sign On (SSO)

SSO Improves your company's security and gives your users a more consistent experience by having your users use a single, common set of credentials for Webex App and other applications in your organization.

Configure hybrid calendar services

When you connect Webex with Microsoft Exchange, Office 365, or Google Calendar, users can schedule and join meetings straight from those calendar apps with no extra plug-ins.