Examples of Cisco-developed bots in use.

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots present information within Webex App in various ways. Bot cards make it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

See Buttons and Cards for your Webex apps.


Report any issues on the bot with cards to devsupport@webex.com.

Initialize the Gmail bot

To initialize the Gmail bot:

  1. Add the bot using the email ID Gmail.bot@webex.bot to an existing space or in a direct message.
  2. You’ll be prompted to Sign in with Google in a separate space.
  3. Once you’ve added the bot, you can also type @Gmail help to connect the Gmail account at any time as well.

Add notifications for Gmail bot services

To add notifications for multiple Gmail bot services

  1. Issue the @Gmail manage command to the bot.
  2. You’ll be prompted to check out a direct chat message.
  3. Click on the link in the direct chat message to the bot notification site.
  4. In the bot notification site, choose the event and the service which should receive the notifications.