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Configure and use the Gmail bot
    End of life notice
    Initialize the Gmail bot
    Add notifications for Gmail bot services

Webex App | Gmail bot

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With the Gmail bot for Webex App, you and your team can Reply, Mark as Starred, Save as Draft, and Delete an email right from within Webex. Ensure that everyone on your team remains agile and responsive at a moment's notice, no matter what device they are using! In addition, you can easily setup customizable notifications whenever a new email is received.

a user interacting with various Webex bots in different messaging spaces
Examples of Cisco-developed bots in use

Configure and use the Gmail bot

End of life notice

IMPORTANT: This bot has reached End of Life as of December 17th, 2024 and is no longer available. For information on creating your own bot with similar functionality, see the following Developer Guide.

Initialize the Gmail bot

To initialize the Gmail bot:

  1. Add the bot using the email ID Gmail.bot@webex.bot to an existing space or in a direct message.
  2. You’ll be prompted to Sign in with Google in a separate space.
  3. Once you’ve added the bot, you can also type @Gmail help to connect the Gmail account at any time as well.

Add notifications for Gmail bot services

To add notifications for multiple Gmail bot services

  1. Issue the @Gmail manage command to the bot.
  2. You’ll be prompted to check out a direct chat message.
  3. Click on the link in the direct chat message to the bot notification site.
  4. In the bot notification site, choose the event and the service which should receive the notifications.
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