DND silences your phone and rejects incoming calls. If configured, your phone directs incoming calls to your voicemail.

However, you will always receive paging, intercom, priority, and emergency calls, even when DND is turned on.

  • On the phone registered on Unified CM, if Multilevel Precedence and Preemption (MLPP) is set up for your phone and you turn on the DND, priority calls can still ring your phone depending on your administrator's configuration.

  • On the phone registered on BroadWorks or Webex Calling, if you turn on DND for a specific line, the line can still receive paging calls. When the DND applies to all lines, the paging calls will be ignored.

If a line key is configured with DND, you can press the line key to activate DND.

When your phone is in DND mode, you can see a red bar and the DND icon the DND-On icon in the header.

Your administrator configures the soft buttons that display on your phone screen. If you don't see DND the DND button on your phone, contact your administrator.

1

Tap DND the DND button to turn on DND.

2

To turn off DND, tap DND offthe DND button.

On a phone with multiple lines configured, the DND setting applies to all the lines. When DND is on, you can see a red bar and the DND icon the DND-On icon in the screen header.

If your administrator has configured the Do not disturb shortcut, you can see the toggle in the Shortcuts tab or in between the configured lines.

1

Do one of the following actions:

  • Tap the DND soft button the DND button.
  • Tap the Do not disturb toggle if available.
2

To turn off DND, tap DND off the DND button or toggle off DND with the Do not disturb toggle, if configured.