If webinars in webcast view detects that your network connection can't maintain streaming video at a resolution of 360p, a notification appears asking you to switch to audio-only mode. When your network connection improves, a notification appears to switch back to show video.

If you know your network connection might change, or you don't need to see the webinar in webcast view video, select audio-only mode from the video resolution options.

1

During a webinar in webcast view, click Settings, then select Audio-only mode.

2

To exit audio-only mode, click Settings > Video mode, then select a video quality option.