webex-logowebex-logoHelp Center
  • Ctrl K
    • Get started
    • Help by product
    • Administration
    • What's new
    • Support

      Join a meeting
      Developer ToolsDeveloper Tools
      Webex AdoptionWebex Adoption
      Contact Support

      learn

      Video resources
      Webex AcademyWebex Academy
      Live Events and WebinarsLive Events and Webinars
      Webex BlogWebex Blog

      programs

      Webex CommunityWebex Community
      Webex InsiderWebex Insider
      App HubApp Hub
      Cisco AI Assistant

      Cisco AI Assistant

      The most advanced generative AI-powered platform for hybrid work and customer experience.

      Learn more →
      webexDownload Webex
      +1-888-469-3239Contact Sales →
    • Ctrl K
      • Dansk
      • Deutsch
      • English language tick
      • Español
      • Français
      • Italiano
      • Nederlands
      • Português
      • Pyccĸий
      • Svenska
      • Tϋrkçe
      • 한국어
      • 日本語
      • 简体中文
      • 繁體中文
      • Română
      • Magyar
      • Polski
      • Čeština
      • Български
      • Norsk
      • Hrvatski
      • Srpski
      • Українська
      • العربية
      • עברית
      • Suomi
      • Slovenščina
      • Slovenský
    • Home
    • /
    • Article
    Was this article helpful?
    close

    Thanks for your feedback.

    November 04, 2022 | 21265 view(s) | 58 people thought this was helpful
    How Do I Know if a Site is on Common Identity (CI)?
    list-menuFeedback?

    How do I know if a site is on Common Identity (CI)?

    How can I tell if my account is on Common Identity (CI)?

    How do I know if a Site is on CI?

    How can I tell if my site has Common Identity enabled?

    Note:

    Classic View Deprecation for Meetings

    Starting with the September 2020 (40.9) update, we will be deprecating our Classic View portal for all Webex Meetings capabilities. Customers will continue to have access to the Webex Events and Webex Training capabilities; however, they will no longer be able to access their Webex Meetings-specific functions through the Classic View interface. See details for What's Supported in Modern View.
     

    • Beginning with Webex Business Suite (WBS) 39.6, the Modern view is the default view. To switch from Modern to Classic view, click on the Classic View link in the top-right corner of the page.
    • For WBS 39.5 and earlier, if your site is in Modern View, click on the Classic View link in the left navigation bar.


    To check if your site is on Common Identity (CI):
    • When Logged in to Site Admin (Example: SITENAME.Webex.com/admin.php)  - if the 'User Management' option is missing from the left navigation bar - the site has Common Identity:
    User-added image

    Was this article helpful?
    Was this article helpful?
    Related Articles
    • Announcements for the Cisco Webex Meetings Suite
    PricingWebex AppMeetingsCallingMessagingScreen Sharing
    Webex SuiteCallingMeetingsMessagingSlidoWebinarsEventsContact CenterCPaaSSecurityControl Hub
    HeadsetsCamerasDesk SeriesRoom SeriesBoard SeriesPhone SeriesAccessories
    EducationHealthcareGovernmentFinanceSports & EntertainmentFrontlineNonprofitsStartupsHybrid Work
    DownloadsJoin a Test MeetingOnline ClassesIntegrationsAccessibilityInclusivityLive & On-Demand WebinarsWebex CommunityWebex DevelopersNews & Innovations
    CiscoContact SupportContact SalesWebex BlogWebex Thought LeadershipWebex Merch StoreCareers
    • X
    • LinkedIn
    • Facebook
    • Youtube
    • Instagram
    Terms & ConditionsPrivacy StatementCookiesTrademarks
    ©2025 Cisco and/or its affiliates. All rights reserved.
    Terms & ConditionsPrivacy StatementCookiesTrademarks