Note:

Most broadband connections have a different upstream speed than the downstream speed. For example, some DSL providers offer 1.5 Mbps downstream, with 256 Kbps upstream connections. This would not meet the minimum connection requirement. Visit https://www.speedtest.net to test your connection speed.

Solution:

For the latest information regarding bandwidth requirements and information on system requirements and supported cameras, refer to the Cisco Webex Network Bandwidth Technical Paper.

Maximum bandwidth consumption of Sending and Receiving Video:

• High Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)
• High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)
• Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send)

The actual bandwidth requirements and utilization will vary based on multiple factors, including:

• The make and model of the web camera used.
• The resolution setting of the camera.
• The frames per second (FPS) setting.
• How many cameras are activated in the meeting?
• How many active cameras are on the same network?
• How many users are actively utilizing the network?
• The bandwidth utilization of other meeting activities, such as screen or desktop sharing, Voice over IP (VOIP), etc.
• Whether or not the PC in question is transmitting video or only receiving.