The steps in this article apply to local recordings (.WRF) only.
How do I include teleconference audio in a meeting recording?
How do I record a meeting with teleconference audio?
How do I record phone line audio using the Webex Recorder?
MP4 Recordings Default in Webex Meetings 40.10
In the upcoming October (40.10) update, all-new recordings in Webex Meetings will be stored in MP4 format, either in the cloud or locally as selected at the site or host level, with a video-centric experience. By standardizing the recording format, you'll have a wider choice of playback tools, better security, and a more effortless collaboration experience even after your meetings. Existing ARF and WRF recordings can still be downloaded or played at the Webex site. For more information regarding video-centric recording, go to Video-Centric Network-Based MP4 Recordings in Webex Meetings and Webex Events.
Solution:
The steps in this article apply to local recordings (.WRF) only. It is possible to record meetings without the need for additional hardware using Network-Based Recording.
To record a meeting with teleconference audio:
- Ensure a DynaMetric box (or similar device) is installed on PC for audio.
- Note: You may purchase a telephone logger patch from DynaMetric at http://www.dynametric.com/Webex_purchasing.html.
- DynaMetric should be connected from the phone to the sound card.
- Verify that Windows sound recorder can record audio:
- Go to the Start menu.
- In the Search programs and files or Start Search field, type Sound.
- Click the Sound entry.
- Go to the Recording tab.
- Talk into your microphone. You will see a green bar moving up and down if your microphone is working properly.
- Start a Webex meeting.
- In the meeting window, go to the Meeting, Session or Event menu, select Recorder Settings and then choose Record on This Computer.
- Note: Verify the Record Audio from This Computer option is checked.
- Go to the Meeting, Session or Event menu, then select Start Recording.
The 'Save Recorded Meeting As' window appears. - Choose a location to save the recording to, enter a name for the file in the File name: field, then click the Save button.
The 'Recorder Panel' appears. - Optionally, you may hide the recorder panel by using the steps below:
- Go to the Meeting, Event or Session menu, then select Recorder Settings > Recorder Panel....
The 'Webex Recorder Settings' window appears. - Check the Hide the Recorder panel during recording box, then click the OK button.
- Go to the Meeting, Event or Session menu, then select Recorder Settings > Recorder Panel....
- Check the Record PC Audio box if it is not already checked, then click the
button to begin recording.
- Click the
button to stop recording.
- Note: If you hid the recorder panel, press the Ctrl + Alt + S keys on your keyboard to stop the recording.