How Do I Delete a Deactivated Host's Meeting on an SSO site?
Site Administrators only
How do I delete a deactivated host's meeting on an SSO site?
How do I delete another host's meeting on a Single-Sign On enabled site?
How do I delete a scheduled meeting for a host who is no longer with the company on an SSO site?
Solution:
Site Administrators only
Note: If the host account that has scheduled the meeting is deactivated, the account will need to be activated prior to performing the steps in this article, see: https://collaborationhelp.cisco.com/article/en-us/n0ebkp
To delete a scheduled meeting for a host:
- Log in to your Webex Site Administration page.
- Click User Management or Users in the left panel.
- Enter search criteria for the host that scheduled the meeting into the User name: or Email: field, then click Search.
- Click on the name link of the host account.
- In the Account Type: section, select Site administrator.
- Scroll to the bottom of the page, then click Update.
- Search for the account again, then click on the account name link.
- Enter a new password for the account into the Password: and Confirm Password: fields.
- Scroll to the bottom of the page, then click the Update button.
- Log out of your account, then log in to the site using the account that was just modified.
- Delete the scheduled meeting.
- Log out of the account, log back into your Site Administrator account, then go to the Site Administration page.
- Click User Management or Users in the left panel.
- Click Edit User.
- Enter a search criteria for the host account into the User name: or Email: field.
- Click on the name of the host account you would like to change.
- In the Account Type: section, select the Host radio button.
- Scroll to the bottom of the page, then click the Update button.
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