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How to Clear the Webex Meetings Cache on Microsoft Windows

Clearing the Webex Meetings Cache can be a simple way to resolve the issue you're having with Webex.

Follow the steps below:

  1. Sign out of the Cisco Webex Meetings application.
  2. Press Ctrl + Alt + Del on your keyboard, then select Task Manager.
  3. Under the Apps tab, select Cisco Webex Service, then click on the End Task button.
  4. Right-click on the Windows (Start) button, and select Run. In the Open text box, enter %USERPROFILE%\AppData\Local\WebEx\wbxcache
  5. Delete all data in the wbxcache folder.

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