Was this article helpful?
Thanks for your feedback.
How to Resync or Reboot a Webex Calling Device in Control Hub?
Feedback?After implementing changes to device defaults in Control Hub, the system prompts a resync or reboot of devices. This content provides a step-by-step guide.
On the Devices page, you have the capability to review, modify, remove, reboot the device, or generate a new activation code if applicable.
Follow the steps below to re-sync or reboot:
- Go to Control Hub.
- Under Management > Device.
- Click on Actions > Apply Changes or Reboot.
The Actions tab has these options for device:
- Apply Changes - Issues request to the phone to download and apply changes to the configuration.
- Reboot - Issues request to force reboot the device and download the current configuration.
- Report Problem - Issues request to the device to generate and upload a PRT to the cloud.
- Delete - Deletes a device that is listed for the user.
Was this article helpful?
