generic image of Webex bots

Examples of Cisco-developed bots in use.

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots can present information within Webex App in various ways. Using cards makes it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

For more information on the cards framework, see

Report any issues on the bot with cards to

You must first add the Aha! bot to a new or existing space in Webex App and then link the bot to your Aha! account.


In your Search bar, enter


In the Aha! bot space, click Link account and a web page will open. Enter your Aha! account URL.


If your account URL is, enter as the domain.

Click Authorize to allow access to your Aha! account.

After linking your account, you can choose some quick notifications, or launch the Aha! dashboard from the Webex App app.


Click Manage Notifications or type help and send the message.


Choose the events you want to receive notifications for and select the correlating workspace.

To customize all notifications, click Dashboard.

Click Save to add selected events.

You can create custom notifications or edit existing ones in the Dashboard.


Click Manage Notifications > Dashboard.

The bot responds with a secure link to your dashboard.

Select Click here to launch Aha! Bot Management.