Webex App | Set your preferred device for auto answer
list-menuFeedback?
If your administrator enables auto answer, choose which device automatically answers incoming calls for supported services.

Set your preferred device for auto answer

Auto answer can be used with Push-to-Talk, Group Paging, Customer Assist Queues, and click-to-dial with third-party apps.

Before you begin

You can choose one preferred device for auto answer. You can't turn auto answer on or off yourself.

If your administrator allows it, you can choose None so calls don't automatically answer on any device.

1

Open Webex App.

2

Click Settings.

3

Choose Calling.

4

Under Preferred Device, choose the device that you want to automatically answer incoming calls.

Depending on your organization's configuration, available devices may include None, Webex desktop application, a provisioned desk phone or hot desk phone, or another supported Webex Calling device associated with your account.

Your selection is saved automatically. Future auto-answered calls use the device you choose. Other devices continue to ring normally.

Was this article helpful?
Was this article helpful?