The ear pads on your headset are an important part of your experience. They provide comfort, grip, and isolate your headset audio. With time, it's natural for ear pads to wear out, but you can replace them easily.
Follow the following instructions to replace your B&O Cisco 980 ear pads.
Grip the old ear pad in your hand and rotate counterclockwise.
Pull the old ear pad away from the speaker.
Align the new ear pad with your headset.
Press the ear pad down and rotate clockwise.