This is available for Webex Suite meeting platform.

Sign in to Control Hub, then under Services, click Meeting.


Click Settings, then under Meeting transcript download, toggle on Allow in-meeting transcript download.

  • Users in a meeting will see a notification pop up if someone has turned on closed captions. They can then save and share the transcript.
  • If you disable closed captions for certain users (such as the host) or groups in a meeting template, those users or groups cannot see closed captions or the Captions panel in a meeting, and they cannot save a transcript. For more information, see Collaboration restrictions for Webex Meetings in Control Hub and Configure settings templates.
  • If the Captions panel is disabled for your site, closed captions are still shown in a meeting, but no one can save a transcript.