End of Support for Mac Productivity Tools

The final release for Productivity Tools for Mac will be 41.5 as Microsoft plans to block injection-based plugins on Mac Outlook beginning in mid-May. Mac based Outlook customers who wish to use Webex should move to the Cisco Webex Scheduler.

Webex Productivity Tools is a separate package from the Webex Meetings desktop app from 39.10. Productivity Tools no longer supports integrations with IBM Lotus Notes, IBM Sametime, Microsoft Lync, Internet Explorer, and Skype for Business from 41.2.

Install Webex Productivity Tools for Mac

If your site administrator has turned on Webex Productivity Tools options for your Webex site, all Webex Productivity Tools are installed automatically on your site. In addition, whenever newer versions are available, Webex Productivity Tools are updated automatically.

If necessary, you can also download and install Webex Productivity Tools manually.


If you have a previous version of the Productivity Tools, uninstall that version before installing the new version.

Before you begin

Before installing Webex Productivity Tools, ensure that your computer meets the following minimum system requirements:

  • You must have administrator privileges for your computer.

  • Refer to the Webex Meetings Suite system requirements for supported operating systems, browsers, and other minimum system requirements (WBS39).

1

Log in to your Webex site.

2

Select the Webex Meetings tab.

3

In the left navigation bar, under Support, select Download.

4

On the Webex Meetings Downloads page under Productivity Tools, make sure Mac is selected, and then select Download.

The File Download dialog box appears.

5

Save the cwptools.dmg installation file to your computer.

6

Open the cwptools.dmg file, and then open the Webex Productivity tools.pkg file that appears.

7

When prompted, enter your email address, password, and Webex site URL.

Set Up Webex Productivity Tools

To set up Webex Productivity Tools or to verify your settings, open the Preferences dialog box, using one of the following options:

1

To set up Webex Productivity Tools or to verify your settings, select Preferences from the Webex menu on the Mac menu bar.

2

Make any necessary changes to the following:

  • Account: Confirm the Webex site URL and your username. To choose a different Webex site, sign out and sign back in.
  • General: Select which options you want enabled:

    • Start Productivity Tools when system starts: Automatically starts Webex Productivity Tools every time you start you computer.

    • Schedule or start WebEx meetings from Microsoft Outlook: Allows you to use the Webex integration to Microsoft Outlook to schedule and start Webex meetings.

  • Meetings: "Meet Now" settings: Select Edit to go to your My Webex > Preferences page of your Webex site and edit your "Meet Now" settings.

    The My Webex tab of your Webex site appears. For more information, see Edit Your Webex Preferences.

  • Audio: Verify your Audio PIN and your audio account information. For example, you may have one or more Webex Personal Conference Number accounts or you may have another teleconference account. If you need to make changes to your audio preferences, select Preferences > Audio and Video on your Webex site.