You can add PSTN to the Cisco Webex desk and room devices in your customer organization at any time, such as a Cisco Webex DX80 or a Cisco TelePresence SX10 Quick Set.
Whether they're in the middle of a trial and have access to 10 free PSTN numbers or have been converted to a paid subscription, all you have to do is follow a few steps to enable calling on their devices.
Before you begin
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PSTN on Cisco IP phones and Cisco Webex desk and room devices is only available in the United States.
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PSTN for Cisco Webex desk and room devices does not require a Cisco Webex Calling license.
1 | From the partner view in https://admin.webex.com, go to customers and select a customer. |
2 | Select |
3 | Enter the customer's PSTN contract information. |
4 | Enter an emergency service address for the customer. The PSTN service provider instantly validates the address. |
5 | Search for and add standard numbers. |
6 | Select Next. |
7 | Review the order, then click Place Order. |
8 | Select Set Up Cisco Webex Service Customer has to accept the order before you can proceed to the next step. |
9 | Follow the steps in the setup wizard for Plan Review, Call Settings (this is where you fill in PSTN information), Message Settings, Enterprise Settings, Add Users, then Finish. |