Thanks for your feedback.
Add Numbers to a Customer's Existing Devices
Feedback?Whether they're in the middle of a trial and have access to 10 free PSTN numbers or have been converted to a paid subscription, all you have to do is follow a few steps to enable calling on their devices.
Before you begin
-
PSTN on Cisco IP phones and Webex desk and room devices is only available in the United States.
-
PSTN for Webex desk and room devices does not require a Webex Calling license.
| 1 |
From the partner view in https://admin.webex.com, go to customers and select a customer. |
| 2 |
Select |
| 3 |
Enter the customer's PSTN contract information. |
| 4 |
Enter an emergency service address for the customer. The PSTN service provider instantly validates the address.
|
| 5 |
Search for and add standard numbers. |
| 6 |
Select Next. |
| 7 |
Review the order, then click Place Order. |
| 8 |
Select Set Up Cisco Webex Service Customer has to accept the order before you can proceed to the next step.
|
| 9 |
Follow the steps in the setup wizard for Plan Review, Call Settings (this is where you fill in PSTN information), Message Settings, Enterprise Settings, Add Users, then Finish. |
