When you are on an active call, you can record it. You might hear a notification tone as you record the call.

You can also record a call during a call conference.

Before you begin

Your administrator enables your phone with call recording.

1

While on an active call, press Record or press More (…) and select Record.

The notification message The call is being recorded displays for about 2 seconds at the top middle of the phone screen. the Recording in progress the icon of recording icon next to the line on which you are recording the call and on the phone screen. For phones with greyscale screen, you see the icon of recording.

2

(Optional) To stop the recording:

  • 9841/9851: Press StopRec.
  • 9861: Press Stop Record.
  • 9871: Press More (…) and then select Stop Record to pause the recording.
You see a recording stopped message and an icon the icon of stop recording next to the message.
3

Press End Call to end the call.