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Edge Audio prerequisites
Feedback?Webex site requirements
Your site must have an A-Flex, A-WBX, or A-SPK SKU with a Webex Edge Audio package.
Unified Communications Manager and Expressway version requirements
-
Unified CM 10.5 and later
-
Expressway Version X8.10 and later
DNS SRV records for Expressway-E
Publish DNS SRV records for your Expressway-E so that Webex can route secure SIP calls to your premises.
The DNS SRV record must specify the Expressway-E cluster's mutual TLS port (the default mutual TLS port is 5062).
Edge Audio requires the SRV records to resolve to the Expressway-E cluster's mutual TLS port. So, you can't reuse existing MRA (_collab-edge._tcp), or business to business (_sips._tcp) SRV records. Both MRA and business to business can't use mutual TLS.
The hostnames (FQDNs) in the DNS SRV records must resolve to the Expressway-E cluster's IP addresses through DNS A/AAAA records.
DNS SRV and A/AAAA record examples
For example, take these DNS SRV records for Edge Audio on a three Expressway-E cluster.
Secure SIP SRV record
|
_service._proto.name. |
TTL |
Class |
SRV |
Priority |
Weight |
Port |
Target |
|---|---|---|---|---|---|---|---|
|
|
86400 |
IN |
SRV |
10 |
10 |
5062 |
|
|
|
86400 |
IN |
SRV |
10 |
10 |
5062 |
|
|
|
86400 |
IN |
SRV |
10 |
10 |
5062 |
|
We recommend using a subdomain, such as edge.example.com in this example, to avoid conflicts with existing secure SIP SRV records not resolving to the Expressway-E cluster’s mutual TLS ports. For example, you may already have published _sips._tcp.example.com. for business-to-business video calls and these records must not resolve to the Expressway-E cluster’s mutual TLS port.
A/AAAA records
|
Name |
TTL |
Class |
A |
Address |
|---|---|---|---|---|
|
|
86400 |
IN |
A |
203.0.113.11 |
|
|
86400 |
IN |
A |
203.0.113.13 |
|
|
86400 |
IN |
A |
203.0.113.15 |
Sizing your Expressway clusters
The following table shows you the recommended amount of concurrent Edge Audio calls an Expressway can handle.
Run your Edge Audio nodes on dedicated Expressways or CUBEs. Don't use these nodes for other services like MRA.
|
Nodes in a cluster 1 |
Concurrent audio calls using Medium Expressway–General |
Concurrent audio calls using Medium Expressway–Preferred Architecture for Version 14 2 |
Concurrent audio calls using Large Expressway |
|---|---|---|---|
|
1 |
200 |
300 |
1000 |
|
2 |
400 |
600 |
2000 |
|
3 |
600 |
900 |
3000 |
|
4 |
800 |
1200 |
4000 |
|
5 |
800 |
1200 |
4000 |
|
6 |
800 |
1200 |
4000 |
Adding more than 4 Expressways to a cluster improves the cluster's resilience to failure. A cluster can have a maximum of 6 Expressways.
For more sizing information, see the Expressway Capacity and Sizing chapter of the Cisco Expressway Administrator Guide.
Apply signed certificate from trusted certificate authority
Edge Audio requires a signed certification from a trusted certificate authority (CA). Use this list of certificate authorities that Cisco trusts: What Root Certificate Authorities are Supported for Calls to Cisco Webex Audio and Video Platforms?. Edge Audio considers certificates from these authorities valid and allows the connection.
Handling of incoming call from Webex
Enable E.164 numbers to traverse your Expressway-E, and route calls based on your configuration. Handle both users on your network who connect to your Unified CM and users off your network, like those who connect with a mobile phone.
We recommend rejecting the calls with E.164 numbers where the source zone is a Default Zone in Expressway-E. DNS Zone created in Expressway-E, for Webex, must have Mutual TLS on with Webex Subject Alternate Name (SAN) verification.
Open required firewall ports
After you complete the Unified CM and Expressway configurations, you must open the necessary firewall ports. Refer to this article: https://collaborationhelp.cisco.com/article/WBX264 for Network Requirement information, and what ports to open.
