September 16, 2026 | 35209 view(s) | 142 people thought this was helpful
Webex App | AI generated meeting summaries and transcripts in recordings
list-menuFeedback?
Meeting recordings help you catch up on meetings you've missed, but sometimes you don't have the time to watch them in their entirety. Automatically generate meeting summaries in your recordings, including transcripts, notes, action items, and chapters, so you can get to the parts of the recording that're most relevant to you. Simply record the meeting to get started. Stay informed on decisions, key points, and quickly get up to date.

This feature is only available on the Webex Suite meeting platform. To check if you're on this platform and to read about key changes, and forthcoming features, see more about the Webex Suite meeting platform.

If you can't see the AI meetings summary in recordings feature, reach out to your organization administrator to enable it.

Before a meeting can be recorded, summarized, or transcribed, everyone participating needs to give their consent. This way, you’re fully informed and in control of your personal data.

See, Explicit consent in meetings.

Start your AI meeting summary recording

AI-generated meeting summaries in recordings are only available, when you select the cloud recording option, when you host a meeting.

1

Start your meeting. In the meeting controls, click Record.

Participants receive an audio and visual notification, announcing the meeting is being recorded and summarized.

2

To end the meeting summary, click Record, and select Stop recording.

When the meeting ends, Webex generates the summary, action items, transcript, and chapters, and sends an email notification to the meeting host to review and share. When both AI Assistant and recording are enabled for a meeting, the post-meeting email includes the recording link or links, the recording password, if required, and the AI-generated meeting summary and action items. AI-generated recording chapters are not included in the email. To view chapters, open the meeting recap or recording.

The meeting summary is generated in the spoken language set for the meeting.

However, if you're using Auto-detection of spoken language during a meeting, the meeting summary will be generated in the language spoken for the maximum time.

View AI generated meeting summary recordings

As the meeting host, you'll receive an email notification with details to view, edit, or share the meeting summary recording and AI-generated content. When both AI Assistant and recording are enabled for a meeting, the post-meeting email includes the recording link or links, the recording password, if required, and the AI-generated meeting summary and action items. AI-generated recording chapters are not included in the email. To view chapters, open the meeting recap or recording.

If you stop and restart recording during the same meeting, the post-meeting email includes each recording link. Chapters for each recording are available in the meeting recap or recording.

The recording is also saved to your Webex account in User Hub, and in Webex App. If your meeting is associated with a space, the recording link automatically appears in the space where the meeting took place.

1

Choose how you want to access the meeting summary recording.

  • Email—in the body of the email, click View meeting recap.

  • User Hub—sign in, go to Recordings, then select the recording.

  • Webex App—go to Meetings > Meeting recap from the meeting calendar or the space where the meeting took place, to see a list of available recordings.

You can also click Messages, Summary, Transcript, or Recording to go directly to that part of the recording.

2

Click directly on the recording, to open and view the recording.

The AI-generated summary contains chapters, summary notes, and action items, so you can quickly review the meeting content.

Every chapter, and action item, contains a timestamp, so you can easily navigate to the part of the recording you're interested in.

Edit AI generated meeting summary recordings

As the meeting host, you can edit the meeting summary recording generated by AI Assistant. You can add chapters, edit the summary notes, change the formatting, and structure the content to ensure it matches with what was discussed in the meeting.

1

Click Meetings > Meeting recap, to see all available recordings. Click on a specific item in the recording: Messages, Summary, Transcript, or Recording, to directly open it.

You can also click directly on the meeting recording to open and view the recording.

2

With the recording, or a specific item in the recording open, you can select from:

  • Chapters—click Add chapters to edit, or add chapters to the recording.

    • Click More Options button, and select Edit chapters to make changes to any existing chapters in the recording.

      Then, click Save.

  • Summary notes—click Whiteboard pen to edit the notes, and add formating, then click Save.

  • Action items—click Whiteboard pen to edit, add, or delete action items, then click Save.

  • Copy—click Copy icon to copy Notes and Action items to share elsewhere.

  • Translate—click Translate text icon to translate the meeting summary notes and action items into your preferred language.

  • Download—click Download meeting content Download to download content such as the recording, AI summary, action items, and transcript.

When you make changes a notification is added, to let people know the content was edited by the meeting host.

If your meeting recording settings in User Hub are toggled Off, you can always generate the meeting summary and chapters afterwards.

Share AI generated meeting summary recordings

Send the meeting summary recording link to people who couldn't attend the meeting. The meeting summary recording is available in your Webex account in User Hub, in Webex App, or via the email notification. Choose your preferred option to share the recording.

1

Sign in to your Webex account in User Hub, click Recordings, select the recording and click Share. Choose from:

  • Webex—enter a space name, or create a new one.

  • Email—enter the email addresses, separated by commas, of each recipient.

If you want to hide the AI summary, or chapters, before sharing the recording, click Edit, go to Panel Display Options and uncheck the AI summary, and Chapters checkboxes.

2

In Webex App, choose from:

  • Meetings calendar—go to Meetings > Meeting recap, select the recording and click Forward.

  • Space—in the space where the meeting took place, go to Meetings > Meeting recap, select the recording and click Forward meeting recap.

Enter the name of a person, or space, then click Forward.

3

Forward the meeting summary email notification. Enter the email address of each recipient, separated by commas.

When both AI Assistant and recording are enabled for a meeting, the post-meeting email includes the recording link or links, the recording password, if required, and the AI-generated meeting summary and action items. AI-generated recording chapters are not included in the email. To share chapters, share the meeting recap or recording instead.

Meeting summary limitations

  • When both AI Assistant and recording are enabled for a meeting, AI-generated recording chapters are not included in the post-meeting email. Open the meeting recap or recording to view chapters.

  • If you stop and restart recording during the same meeting, the post-meeting email includes each recording link. Chapters for each recording are available in the meeting recap or recording.

  • The AI-generated summary may not accurately identify multiple speakers in a single room.

  • The AI-generated summary may not accurately understand organization, or company specific vocabulary.

View AI generated meeting summary recordings

As the meeting host, you'll receive an email notification with details to view, edit, or share the meeting summary recording and AI-generated content. When both AI Assistant and recording are enabled for a meeting, the post-meeting email includes the recording link or links, the recording password, if required, and the AI-generated meeting summary and action items. AI-generated recording chapters are not included in the email. To view chapters, open the meeting recap or recording.

If you stop and restart recording during the same meeting, the post-meeting email includes each recording link. Chapters for each recording are available in the meeting recap or recording.

The recording is also saved to your Webex account in User Hub, and in Webex App. If your meeting is associated with a space, the recording link automatically appears in the space where the meeting took place.

Access the meeting summary recording in Webex App:

  • Meeting Calendar—tap Meetings > Meeting recap, to see a list of available recordings.

  • Space—in the space where the meeting took place, open the space options, then tap Meetings > Meeting recap, to see a list of available recordings.

Edit AI generated meeting summary recordings

As the meeting host, you can edit the meeting summary recording generated by AI Assistant. You can edit the summary notes, change the formatting, and structure the content to ensure it matches with what was discussed in the meeting.

With the meeting recording open, select from:

  • Summary—tap Whiteboard pen to edit the notes, add formating, and bullet points, then tap Update.

    When you make changes a notification is added, to let people know the content was edited by the meeting host.

  • Copy—tap Copy icon to copy Notes and Action items to your clipboard to share elsewhere.

  • Transcript—tap to view the meeting transcript.

    • Enter a word or term in the search box to search through the transcript. Tap the arrows to jump to that location in the transcript.

  • Translate—tap the translate icon beside Notes or Action Items to translate that section into the language you selected.

The ability to edit Summary notes is only available on Android.

Was this article helpful?
Was this article helpful?
PricingWebex AppMeetingsCallingMessagingScreen Sharing
Webex SuiteCallingMeetingsMessagingSlidoWebinarsEventsContact CenterCPaaSSecurityControl Hub
HeadsetsCamerasDesk SeriesRoom SeriesBoard SeriesPhone SeriesAccessories
EducationHealthcareGovernmentFinanceSports & EntertainmentFrontlineNonprofitsStartupsHybrid Work
DownloadsJoin a Test MeetingOnline ClassesIntegrationsAccessibilityInclusivityLive & On-Demand WebinarsWebex CommunityWebex DevelopersNews & Innovations
CiscoContact SupportContact SalesWebex BlogWebex Thought LeadershipWebex Merch StoreCareers
  • X
  • LinkedIn
  • Facebook
  • Youtube
  • Instagram
Terms & ConditionsPrivacy StatementCookiesTrademarks
©2026 Cisco and/or its affiliates. All rights reserved.
Terms & ConditionsPrivacy StatementCookiesTrademarks