For more information on the latest channel releases, see the What's New for the Latest Channel of Webex Meetings.

November 2021 (41.11) Announcements

Microsoft Windows 11 support

In this update, we're excited to announce support for Microsoft Windows 11.

End of support for Windows 7.x and Windows 8.x operating systems

In the January 2022 (42.1) update, Webex will officially end-of-life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows. We’ll no longer provide bug fixes or updates for operating systems earlier than Windows 10. To have the best experience possible, plan to upgrade your operating system before October 2021. See our system requirements help article.

Upcoming changes to the Webex status page

We’re making some exciting changes to the look and feel of status.webex.com. You can expect a cleaner, more intuitive interface allowing you the ability to easily locate the information that is important to you. These updates take effect in mid-October 2021. For more information, check out our help article here What Changes are Being Made to the Webex Status Page?

Webex meetings to support Windows 64-Bit

Starting January 2022, Webex Meetings will fully support Windows 64-bit. Specific benefits include:

  • Takes full advantage of 64-bit OS: On Windows 64-bit OS, 32-bit apps aren’t taking full advantage of the 64-bit architecture

  • More memory: 64-bit apps can access more memory than the 4 GB that 32-bit apps can access.

  • Better security: If a program comes under attack, the additional security features applied to 64-bit programs can help 64-bit app.

  • Better performance: Most of the computational logic has better performance on 64-bit architecture than 32-bit architecture. If running a 32-bit app on 64-bit Windows, performance is degraded.

October 2021 (41.10) Announcements

Pre-Announcement for the ability to convert Webex Meetings sites in Site Administration to Control Hub

We've developed a feature that lets administrators confidently convert their Meetings sites to Control Hub.Previous meetings data such as upcoming meetings, recordings, site settings, and user preferences are maintained.

This feature enters the Webex Beta program in the coming weeks. You’ll need to sign up for the Webex Beta program to try out this feature. When available, you can learn about eligibility criteria and sign up at beta.webex.com.

The benefits for customers include:

  • Unified way of licensing across all Webex services (Messaging, Calling, and Meetings)

  • Consistent security policies across all Webex services

  • Common login for end users for all Webex services

  • Modern administration controls like directory connector, System for Cross-domain Identity Management (SCIM), Active Directory (AD) groups, and more

  • Licensing templates by AD Groups

Pre-Announcement for Removal of the VDI Toggle in Site Administration

In the 41.11 update, users won’t be able to turn on or off the VDI toggle in site administration. The check box for Enable meeting client for VDI won’t be available. The VDI optimization is turned on by default.

End of Support for Windows 7.x and Windows 8.x Operating Systems

In the January 2022 (42.1) update, Webex will officially end-of-life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows. We’ll no longer provide bug fixes or updates for operating systems earlier than Windows 10. To have the best experience possible, plan to upgrade your operating system before October 2021. See our system requirements help article.

Webex is Getting a Makeover

We're working hard to bring the new Webex brand to life over the next few months. Our new style is seamless and approachable, with a relatable design and seamless collaboration to help your workflow wherever that may be. You see a fresh, colorful design that’s as vibrant as collaboration—uplifting and welcoming–on top of the classic Webex features you know and trust. Get ready for the new Webex!

Beta for Real-Time Transcription for 13 Spoken Languages

Previously, only English transcription was supported. Now, the host can select transcription for the meeting in 13 spoken languages, including English (existing), Chinese Mandarin (Simplified and Traditional), Dutch, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, and Spanish. The captions for these languages can also be translated to 100+ other languages. Users can easily communicate in their own language to be more effective, and experience more inclusive, accessible, and engaging meetings across the globe.​

This feature is in the Webex Beta Program​. You can learn more and sign up at beta.webex.com.

September 2021 (41.9) Announcements

Pre-Announcement for the ability to convert Webex Meetings sites in Site Administration to Control Hub

We've developed a feature that lets administrators confidently convert their Meetings sites to Control Hub, including keeping previous meetings data such as upcoming meetings, recordings, site settings, and user preferences. This feature will enter the Webex Beta program in the coming weeks. You’ll need to sign up for the Webex Beta program to try out this feature. When available, you can learn about eligibility criteria and sign up at beta.webex.com.

The benefits of this update for customers include:

  • Unified way of licensing across all Webex services (Messaging, Calling, and Meetings)

  • Consistent security policies across all Webex Services

  • Common login for end users for all Webex Services

  • Modern administration controls like directory connector, System for Cross-domain Identity Management (SCIM), Active Directory (AD) groups, and more

  • Licensing templates by AD Groups

Pre-Announcement for Removal of the VDI Toggle in Site Administration

In the 41.11 update, users will not be able to turn on or off the VDI toggle in site administration. The check box for Enable meeting client for VDI will not be available. The VDI optimization will be turned on by default.

August 2021 (41.8) Announcements

Easy to Use Audio Mute State Management Between Webex Devices and Apps


It was initially communicated that this feature was in BETA, however, it has been delayed and will be available in a future update.

We’re happy to announce the BETA of a much-improved audio mute state management between on-premises registered Webex devices and the app.

You have probably experienced the dreaded double-mute situation, so as a host on the Webex app you’re trying to unmute a user on a video device who has also muted themselves using the mic button on their device. They will see a message to unmute themselves using DMTF-*6 command and will also need to use their device's mic button to unmute.

We’re improving this experience where you won’t have a double-mute situation again. If you want to unmute a video device user, simply tap the mic button on your app's participant list. Users on Webex video devices see a request to unmute themselves, and they can choose to do so as they see fit. When they do unmute themselves, their status on the app's participant list will be updated accurately.

When a meeting is setup in moderated unmute mode, hosts on Webex app can continue to mute and unmute video device users directly from the app. There is no request to unmute and response flow. Keep in mind that in this mode, if a user on a video device uses their local mic button to control their mute state, this isn’t reflected on the Webex app participant list.

Pre-Announcement for the ability to convert Webex Meetings sites in Site Administration to Control Hub

We've developed a feature that lets administrators confidently convert their Meetings sites to Control Hub, including keeping previous meetings data such as upcoming meetings, recordings, site settings, and user preferences. This feature will enter the Webex Beta program in the coming weeks. You’ll need to sign up for the Webex Beta program to try out this feature. When available, you can learn about eligibility criteria and sign up at beta.webex.com.

Announcing End of Support for Sharing Office 2010 Files in 41.10

Microsoft discontinued support for Microsoft Office 2010 on October 13, 2020. Starting in 41.10 we can no longer provide support for file sharing in Webex for this version of Office. We recommend upgrading to the latest version of Office or using screen sharing or application sharing.

VDI Impacts Due to 11 Digits Meeting Key Rollout

Cisco will change the length of the Meeting Number for Webex Meetingsto 11 digits. This will impact the compatibility between the meetings app and VDI plugin. We recommend that you upgrade your VDI plugin to 41.6 or above to avoid compatibility issues.

Changes to Supported Windows Operating Systems

In the January 2022 (42.1) update, Cisco Webex will officially end of life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows.

Canada Toll Number Expansion

Webex is expanding the Canada Toll numbers available for PSTN customers and also changing the label for the existing cities listed below starting on August 6, 2021.

Current Label New Label
Hamilton Caledon
London Acton

Sites that are configured for Webex Edge Audio will need to update their LUA scripts to route these new numbers through their Webex Edge Audio connection. Instructions for making these changes can be found in the Cisco Webex Edge Audio Customer Configuration Guide. See additional numbers below.

City Number Bridge
Charlottetown 19025666174 AMER
Hamilton 19055405881 AMER
Calgary 14037762521 AMER
London 15199317452 AMER
St. Johns 17097225626 AMER
Charlottetown 19025666173 FedRAMP
Hamilton 19055405880 FedRAMP
Calgary 14037762520 FedRAMP
London 15199317451 FedRAMP
St. Johns 17097225625 FedRAMP

July 2021 (41.7) Announcements

Start or Join a Webex Scheduled Meeting as a host using your Saved Phone Number

In the 41.8 update, we’re adding the capability for phone only users to be able to start a Webex scheduled meeting from their phone. Users who want to start a Webex scheduled meeting from the phone will need to validate their phone number along with the Host PIN. Save a phone number in Preferences > Audio and Video > My phone numbers to be able to start or join a meeting as a host by phone.

Pre-Announcement for the ability to convert Webex Meetings sites from management in Site Administration to Control Hub

We've developed a feature that lets administrators confidently convert their Meetings sites to Control Hub, including keeping previous Meetings data such as upcoming meetings, recordings, site settings, and user preferences. This feature will enter the Webex Beta program in the coming weeks. You’ll need to sign up for the Webex Beta program to try out this feature. When available, you can learn about eligibility criteria and sign up at beta.webex.com.

June 2021 (41.6) Announcements

Host High Capacity Webex Events

We’re excited to announce that high-capacity events will be available in late June. Event licenses with higher attendee capacities of 5,000, 10,000, 25,000, 50,000, and 100,000 will be available to order. Please contact your Cisco Webex Account Team for more information.

The new event offer enables named users to host webinars up to 10,000 attendees and webcasts up to 100,000 attendees based on capacity purchased.


Webex Events (new) Webcast isn't available for Webex for Government.

Pre-Announcement for Merge of Host and Audio PIN

In the 41.8 update, user's Host PIN and Audio PIN is merged into one. The user's Host PIN replaces the Audio PIN. Today, Audio PIN is used by phone only attendees to authenticate themselves while joining a meeting. Going forward, attendees will need to use their Host PIN to authenticate themselves when dialing in by phone. Users may choose to change this PIN as long as it meets security requirements. This simplifies the experience and reduces the need to remember two PINs.

Meeting Number for Webex Meetings, Webex Events, Webex Training and Webex Support Sessions will now be Increased from 10-Digits to 11-Digits

Starting in the 41.7 (July) update, Cisco will provide the upgrade of desktop apps and mobile apps to support the meeting number increase. Meanwhile, Cisco will ensure that web app, video devices, our APIs, and our out-of-the-box integrations with Jira, Microsoft Teams, Slack, and others are fully compatible with the meeting number increase. If you’re using Webex APIs with your applications, we request that you test and ensure that your applications are working with this change. This change to 11-digit meeting numbers is scheduled to begin in July 2021, and you can find the date for your site based on its cluster at status.webex.com/maintenance. This update will be available for slow channel sites starting in 41.6.x (July).

Start or Join a Webex Scheduled Meeting as a host using your Saved Phone Number

In the 41.7 update, we’re adding the capability for phone only users to be able to start a Webex scheduled meeting from their phone. Users who want to start a Webex scheduled meeting from the phone will need to validate their phone number along with the Host PIN. Save a phone number in Preferences > Audio and Video > My phone numbers to be able to start or join a meeting as a host by phone.

May 2021 (41.5) Announcements

Meeting Number for Webex Meetings, Webex Events, Webex Training and Webex Support Sessions will now be Increased from 10-Digits to 11-Digits

Starting in the 41.6 (June) update, Cisco will provide the upgrade of desktop apps and mobile apps to support the meeting number increase. Meanwhile, Cisco will ensure that web app, video devices, our APIs, and our out-of-the-box integrations with Jira, Microsoft Teams, Slack and others are fully compatible with the meeting number increase. If you are using Webex APIs with your applications, we request that you test and ensure your applications are working with this change. This change to 11-digit meeting numbers is scheduled to begin in June 2021, and you can find the date for your site based on its cluster at status.webex.com/maintenance. This update will be available for slow channel sites starting in 41.7 (July).

Start or Join a Webex Scheduled Meeting as a host using your Saved Phone Number

In the 41.6 update, we’re adding the capability for phone only users to be able to start a Webex scheduled meeting from their phone. Users who want to start a Webex scheduled meeting from the phone will need to validate their phone number along with the Host PIN. Save a phone number in Preferences > Audio and Video > My phone numbers to be able to start or join a meeting as a host by phone.

April 2021 (41.4) Announcements

Start or Join a Webex Scheduled Meeting as a host using your Saved Phone Number

In the 41.6 update, we’re adding the capability for phone only users to be able to start a Webex scheduled meeting from their phone. Users who want to start a Webex scheduled meeting from the phone will need to validate their phone number along with the Host PIN. Save a phone number in Preferences > Audio and Video > My phone numbers to be able to start or join a meeting as a host by phone.

End of Support for Mac Productivity Tools

The final update for Productivity Tools for Mac will be 41.5 as Microsoft plans to block injection-based plugins on Outlook for Mac beginning in mid-May [Outlook for Mac – Planned update for injection-based plugins]. Outlook for Mac customers who want an integrated scheduling experience should install the Cisco Webex Scheduler Explore the Cisco Webex Scheduler for Microsoft 365.

Webex Productivity Tools is a separate package from the Webex Meetings desktop app. Productivity Tools no longer supports integrations with IBM Lotus Notes, IBM Sametime, Microsoft Lync, Internet Explorer, and Skype for Business from 41.2.

For more information for administrators planning the migration from Productivity Tools to the Add-in see, Migrate from Productivity Tools to the Webex Scheduler Add-In.

Java Clients End of Service Announcement

There are three Java clients we’re going to EOL (End of Life) on April 1, 2021. The first is a tool that enabled Linux operating system users to access Webex Meetings, Webex Training, and Webex Events. The second is for Webex Support for Mac users. The third is a java applet for Internet Explorer (IE) users. Since IE is end of service this applet is no longer useful. EOL means we’ll no longer make these apps available, provide updates to, or provide support for these tools. However, they will continue to work if already downloaded. The best alternative to these apps is to use Webex on the web.

March 2021 (41.3) Announcements

End of Support for Mac Productivity Tools

The final release for Productivity Tools for Mac will be 41.5 as Microsoft plans to block injection-based plugins on Mac Outlook beginning in mid-May [Outlook for Mac – Planned update for injection-based plugins]. Mac based Outlook customers who wish to use Webex should move to the Cisco Webex Scheduler Explore the Cisco Webex Scheduler for Microsoft 365.

Webex Productivity Tools is a separate package from the Webex Meetings desktop app from WBS39.10. The Mac version of Productivity Tools no longer supports integrations with IBM Lotus Notes, IBM Sametime, Microsoft Lync, Internet Explorer, and Skype for Business from WBS41.2. For more information for administrators planning the migration from Productivity Tools to the Add-in see, Migrate from Productivity Tools to the Webex Scheduler Add-In.

End of Support for of CMR-Hybrid

Cisco is announcing the End of support of Cisco Collaboration Meeting Rooms (CMR) - Hybrid effective on February 28th, 2021. Cisco is making this announcement in order to simplify and offer a consistent cloud video offer globally. Your Cisco Webex subscription isn’t changing. No changes for customers using Webex with CMR Cloud (video integration) with this announcement. CMR-Hybrid, a pre-cursor to CMR Cloud, is Webex meetings with on-premises TelePresence Server (or MCU) cascaded together for a single meeting. Users scheduling a meeting using Webex Productivity Tools with the TelePresence side panel to add on-premise videoconference. Customers with scheduled CMR-Hybrid meetings starting mid April 2021, won’t support video devices with cascaded link from TP Server or MCU. Instead video devices need to call direct to Webex using updated scheduled meeting invite connecting with a SIP URI ending @<site_name>.webex.com.

Java Clients End of Service Announcement

There are three Java clients we’re going to EoS (End of Service) on April 1, 2021. The first is a tool that enabled Linux operating system users to access Webex Meetings, Webex Training, and Webex Events. The second is for Mac Webex Support users. The third is a java applet for Internet Explorer (IE) users. Since IE is end of service this applet is no longer useful. EoS means we’ll no longer make these apps available, provide updates to, or provide support for these tools. However, they continue to work if already downloaded. The best alternative to these apps is to use Webex on the web.

A Fresh New Look for the Webex Control Hub Analytics

On February 25th, 2021, the Meetings Analytics tab will be replaced with new redesigned pages to make it more user-friendly. These pages provide faster load times, higher data resolution, and real-time data with a 10-minute lag time. We’re also adding a new participant’s tab to highlight the activities of host and attendees. On top of all that, we’re introducing a new Classic Reports tab in Analytics to support all the Cisco Webex Meetings Suite reports from Site Administration.

New visualizations will be rolled out for Webex Control Hub Analytics by April 2021. This provides faster load times for Webex Meetings, Messaging, Calling, and Video Mesh analytics pages. Detail tables will be moved under Reports as CSV downloads for Pro Pack customers.

IP Dialing Update

IP dialing calls will now support a video Interactive Voice Response (IVR), instead of the previous audio-only IVR. The update will be available in your region by early March 2021.

February 2021 (41.2) Announcements

Java Clients End of Service Announcement

There are three Java clients we’re going to EoS (End of Service) on April 1, 2021. The first is a tool that enabled Linux operating system users to access Webex Meetings, Webex Training, and Webex Events. The second is for Mac Webex Support users. The third is a java applet for Internet Explorer (IE) users. Since IE is end of service this applet is no longer useful. EoS means we’ll no longer make these apps available, provide updates to, or provide support for these tools. However, they will continue to work if already downloaded. The best alternative to these apps is to use Webex on the web.

A Fresh New Look for the Webex Control Hub Analytics

New visualizations will be rolled out for Webex Control Hub Analytics by April 2021. This will provide faster load times for Webex Meetings, Messaging, Calling, and Video Mesh analytics pages. Detail tables will be moved under Reports as CSV downloads for Pro Pack customers.

Productivity Tools Replacement for Microsoft 365 Mac Users

Microsoft has announced that injection-based plugins will no longer work with Microsoft 365 beginning May 2021. This will impact Productivity Tools for hosts using Outlook for Microsoft 365 on a Mac. Currently, hosts who toggle to the "New Outlook" will experience similar changes.

You can take action now to prevent disruption for your users. Install the Webex Meetings Scheduler add-in, available from Microsoft AppSource. For more information on the Webex Meetings Scheduler, see Deploy and Configure the Cisco Webex Meetings Scheduler for Microsoft Office 365.