Unified CM

1

While on a phone call, click More , and then select Park.

The call is put on hold and the parked number displays.

2

The call can be retrieved in one of two ways:

  • Click Retrieve at the bottom of your call window to retrieve the call you parked. If you want to retrieve the call from your mobile app or a different device, dial the parked number from there.
  • Share the parked number with others and someone else can dial that number from another device to retrieve the call.
1

When you're on a phone call, tap More , and then select Park.

The call is put on hold and the parked number displays.

2

The call can be retrieved in one of two ways:

  • Click Retrieve at the bottom of your call window to retrieve the call you parked. If you want to retrieve the call from your desktop app or a different device, dial the parked number from there.
  • Share the parked number with others and someone else can dial that number from another device to retrieve the call.

Webex Calling and Calling Hosted by a Service Provider

1

While on a phone call, click More, and then select Group Park.

The call is put on hold and the extension of the parked call displays.

If you accidentally parked a call and you want to retrieve it yourself, click the green Retrieve button at the bottom of your call window. Your call window is only available for 10 seconds.

2

Share the extension with the person who needs to retrieve the call and they can click the Retrieve Call option from their app footer and enter the extension.

If you park a call and it isn't retrieved within a certain amount of time, the call gets returned to you.

1

When you're on a phone call, tap More , and then select Park.

The call is put on hold and the extension of the parked call displays.

If you accidentally parked a call and you want to retrieve it yourself, tap the green Retrieve button at the bottom of your call window. Your call window is only available for 10 seconds.

2

Share the extension with the person who needs to retrieve the call go to , select Retrieve Call, and then enter the extension of the parked call.

If you park a call and it isn't retrieved within a certain amount of time, the call gets returned to you.