Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space you can send a help message to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Add and Configure the Watercooler Bot

When you add the Watercooler bot to a space, people are randomly paired in a separate space and asked random questions at regular intervals, or the bot can ask a random question to everyone in the space.

1

Go to Messaging and choose a space to add the Watercooler bot.


 

You can also create a new space with the Watercooler bot and people you want to participate.
2

Choose People, select Add People , and then enter the Watercooler bot name: Watercooler.bot@webex.bot.

Once added, the bot sends you a welcome message.
3

To get the Watercooler bot to pair people up at regular intervals, click Get Started, and then select the frequency that the bot will pair people in the space.

  • Once

  • Every day

  • Every week

  • Every two weeks
4

Click Start today.


 

Change these settings at any time by typing @watercooler hi to mention the bot in the space.

5

To get the Watercooler bot to ask a question to everyone in the space, click Group Question.


 

Alternatively, you can ask a group question at any time by typing @watercooler question to mention the bot in the space.

Sit Out a Watercooler Bot Pairing

If you've set up pairing for the Watercooler bot, the bot pings you to check if you’re ready to be paired the next time with a new person.

1

Click Sit out to skip that round of questions.

2

In the space, type help to opt out permanently.