Webex App | Permissions Required for Your Mobile Devices
After you download and install Webex App, you can enjoy the app's full functionality by granting it permission to access some suggested features on your device.
Go to
to check the iOS permissions you've granted the app.Here is a partial list of the permissions Webex App uses:
-
Calendars: Allows the app to read, add, or remove calendar events stored on your device.
-
Photos: Requests permission only when you try to share photos in a space.
-
Microphone: Allows you to make calls and connect with Webex App room devices. The app only records sounds to transmit them but doesn't store them.
-
Camera: Lets you make video calls, take photos, and share them in spaces.
-
Notifications: Sends messages and calls from Webex App even when the app is closed and your screen is locked.
-
Background App Refresh: Updates data while the app is running in the background.
You can read more about permissions for other device platforms and other privacy issues here .
When changing permissions for Webex App, go to
orFor Android 6.x or later, when you deny the app permissions on your device, you can still change the permissions individually.
This table shows the difference between permissions required for Android 7.x and earlier operating systems:
Setting |
Purpose |
Android 7.x and 6.x |
Earlier OS |
---|---|---|---|
Accounts/Identity |
Finds email accounts and automatically updates email addresses. |
✔ | |
Apps that appear on top or Draw over apps |
Minimizes the app's video call window when opening other apps. |
✔ |
✔ |
Calendar |
Allows the app to read, add, or remove calendar events stored on your device. |
✔ |
✔ |
Camera |
Lets you make video calls, take photos, and share them in spaces. |
✔ |
✔ |
Contacts |
Lets the app show your contacts when adding people to a space. Your contact list is not sent to our servers. |
✔ | |
Phone or Device ID and call information |
This permission gives us access to your phone number, and lets us know what kind of cellular network you're connected to (3G or 4G, for example) to improve call performance. |
✔ |
✔ |
Microphone |
Allows you to make calls and connect with Cisco Webex room devices. The app doesn't use the microphone to record anything. |
✔ |
✔ |
Notifications |
Sends messages and calls from Webex App even when the app is closed and your screen is locked. |
✔ |
✔ |
Storage | Provides storage read and write permissions, allows you to upload content into spaces, and stores content on your device for faster performance. Doesn't modify or delete existing files or photos on your device. |
✔ |
✔ |
Location |
Lets the app access your location. |
✔ |
You can learn more about Android permissions on the Google Play Help page for download settings here . Learn about permissions for other device platforms and privacy issues by reading the Cisco Online Privacy Statement Summary here .