PhoneOS auto-upgrade rollout schedule

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Automatic upgrades enable the enhanced Webex Calling activation code onboarding process on phones to provide a unified device onboarding experience.

Enhanced Webex Calling activation code onboarding process requires PhoneOS 4.0 or later. Phones with earlier firmware will be automatically upgraded to the latest firmware when the following conditions are met:

  • The phone is not provisioned and not configured for automated provisioning through a MAC address or local DHCP options.

  • Your firewall policy allows HTTPS traffic to *.cisco.com and *.webex.com so the upgrade can proceed.

  • The phone boots up with network connected.

Rollout schedule

We'll roll out automatic upgrades gradually by phone model on the following schedule.

The schedule is subject to change as the program progresses. Check back for updates.

Phone modelEstimated start date
9871Week of May 18, 2026
8875Week of June 8, 2026
9841, 9851, and 9861Week of June 22, 2026
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