Here are the settings that you can lock on room and desk devices. Keep in mind it's all or nothing. If you turn on the Lock Settings toggle, all of the following settings are locked. You can't pick and choose. Users can’t update the settings on their device if Lock Settings on Touch Devices is enabled.

  • Language

  • Time zone

  • Resolution

  • Overscan

  • Camera default preset

  • Network setup

  • Touch panel network connection

  • Unpair touch panel

  • Factory reset

Only devices that are connected to Webex Services can be locked. If a device is locked and then loses connectivity, you can perform a hard factory reset to recover the device.

Workspace

1

From the customer view in http://admin.webex.com, go to Workspace, and perform the appropriate search.

2

Select the workspace, go to Devices and click the cogwheel icon. Then toggle on Lock Settings on Touch Devices and click Done.

User

1

From the customer view in http://admin.webex.com, go to Users, and perform the appropriate search.

2

Select the user, go to Device Settings, and then toggle on Lock Settings on Touch Devices.