Message connector release notes
8.10-1.0.1681
August 28, 2025
- 
          Resolved a KMS time-out issue 
8.10-1.0.1675
July 30, 2025
- 
          Maintenance and security updates to the Message connector. 
8.10-1.0.1585
October 17, 2024
- 
          Resolved a connection issue when a proxy is configured in Expressway. 
- 
          Added Message connector support for Python 3.11.9. 
- 
          Added Message connector support for TLS 1.3. 
8.10-1.0.1545
May 6, 2024
- 
          Upgraded the CSB to 4.2.4. 
8.10-1.0.1539
April 9, 2024
- 
          Message connector queries have been updated to be compatible with all IM & Presence versions. 
8.10-1.0.1535
March 28, 2024
- 
          Added JDK 11 and JDK 17 dependencies for upcoming version support. 
8.10-1.0.1517
November 13, 2023
- Fixed an issue with presence updates from Webex to Jabber.
8.10-1.0.1509
November 3, 2023
- 
          Resolved inclusive language issues in code. 
- 
          Fixed an issue where Hybrid messaging was not happening after teams data migration. 
8.10-1.0.1494
May 31, 2023
- 
          Added support for Java 17. 
- 
          Added support for Python 3. 
- 
          Upgraded the CSB to 3.5.48. 
8.10-1.0.1434
November 22, 2022
- 
          Security updates to the Message connector. 
8.10-1.0.1413
May 11, 2022
- 
          Message logging improvements. 
- 
          Fix for customer issue with enabling Hybrid Message for some users. 
8.10-1.0.1405
April 12, 2022
No release notes for this maintenance upgrade.
8.10-1.0.1397
March 16, 2022
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1396
February 4, 2022
- Fixed a presence issue that was intermittently causing IM & Presence CPU spike and dropping Jabber registrations.
- Updated logging service to use new CSB version.
8.10-1.0.1391
January 31, 2022
- 
          Upgraded the CSB to 3.2.7. 
8.10-1.0.1389
January 17, 2022
- 
          Security updates to the Message connector. 
8.10-1.0.1388
December 20, 2021
- 
          Security updates to the Message connector. 
8.10-1.0.1385
November 8, 2021
- 
          Message connector now supports interoperability between Jabber and Webex App for Webex for Government customers. 
8.10-1.0.1382
October 25, 2021
- 
          Message connector can now detect when a user's email address changed in IM & Presence and inform Webex services to reactivate the user. 
8.10-1.0.1379
September 27, 2021
- 
          Fixed customer found issue with AXL connection to IM & Presence. 
8.10-1.0.1373
August 5, 2021
- 
          Upgraded the CSB from 2.x to 3.x. 
8.10-1.0.1354
July 16, 2021
- 
          Connector upgraded to show presence of Webex App users as @ Webex to Jabber users. 
8.10-1.0.1348
June 25, 2021
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1346
June 7, 2021
- 
          Improved the connector's resilience to interruption of the cloud service. 
- 
          Fixed a connector thread handling issue that was causing a memory leak on the host Expressway. 
8.10-1.0.1332
May 18, 2021
- 
          Fixed an issue with the connector CPU metrics. 
- 
          Fixed an issue with memory heap dumping on the Expressway host. 
8.10-1.0.1321
April 22, 2021
- 
          Improved the connector memory metrics. 
8.10-1.0.1320
April 15, 2021
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1316
April 6, 2021
- 
          Improved Cross-Origin Resource Sharing (CORS) compatibility of the Message Connector with the corresponding Webex microservice. 
8.10-1.0.1311
March 12, 2021
- 
          Extended troubleshooting information for Message Service. 
- 
          Enhanced logging. 
- 
          Fixed an issue with retrieving the latest conversation activity. 
- 
          Fixed an issue that was preventing the Message Connector from shutting down gracefully when its Expressway host shuts down. 
8.10-1.0.1300
March 5, 2021
- 
          Enhanced metrics to improve troubleshooting of customer issues. 
8.10-1.0.1298
February 17, 2021
- 
          Upgraded the CSB to fix a potential key encryption issue in Key Management Server library. 
8.10-1.0.1292
January 27, 2021
- 
          Consolidated Federation settings into one setting group. 
- 
          Improvement fix for an issue where the presence status of a user, who never logged into webex, was shown as available. 
8.10-1.0.1286
January 7, 2021
- 
          Improvements to connection alarms. 
- 
          Added support for Java Development Kit(JDK) 11. 
8.10-1.0.1279
December 2, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1275
November 11, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1262
October 29, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1252
October 22, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1249
October 15, 2020
- 
          Fixed an XCP session failure issue. 
8.10-1.0.1227
October 7, 2020
- 
          Fixed an AXL status connectivity issue for multi server deployments. 
- 
          Improvements around conversation quality. 
- 
          Added new metrics for XCP sessions. 
8.10-1.0.1214
September 30, 2020
- 
          Improvements around conversation quality. 
8.10-1.0.1208
September 16, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1202
September 7, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1200
September 2, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1197
August 27, 2020
- 
          Fixes an issue when a user is moved between IMP clusters. Message Connector can detect this and will send the updated cluster information to the Webex Teams Cloud. 
- 
          Logging enhancements. 
8.10-1.0.1180
August 7, 2020
- 
          Logging improvements for XCP and JSM sessions. 
- 
          Improvements around conversation quality. 
8.10-1.0.1164
July 29, 2020
- 
          Logging enhancements. 
8.10-1.0.1152
July 22, 2020
- 
          Improvements to message and presence logging. 
8.10-1.0.1137
July 8, 2020
- 
          Logging improvement for AXL Audit, XCP and JSM sessions. 
8.10-1.0.1098
June 12, 2020
- 
          Updated the Message Service Status information page to show AXL connectivity issues when the AXL connection is down. 
8.10-1.0.1087
June 5, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1080
May 29, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1079
May 8, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1074
May 1, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1064
April 17, 2020
- 
          Fixes a customer issue with intermittent crash occurring after Message Connector upgrade. 
8.10-1.0.1063
April 8, 2020
- 
          Updated the Message Service Status information page to show the new presence transition of 72 hours. 
8.10-1.0.1062
April 3, 2020
- 
          The presence transition from Away to Offline is extended. 
- 
          Further improvements to encryption health monitoring. 
8.10-1.0.1059
March 27, 2020
- 
          Improves health monitoring around encryption. 
8.10-1.0.1057
March 20, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1055
March 6, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1050
February 28, 2020
- 
          Improved fix for customer issue when retrieving encryption keys in a deployment that is fronted by a proxy. 
8.10-1.0.1048
February 20, 2020
- 
          Updated fix for retrieving encryption keys in a deployment that is fronted by a proxy. 
8.10-1.0.1046
February 14, 2020
- 
          Fixes a customer issue with retrieving encryption keys in a deployment that is fronted by a proxy. 
- 
          Improves scheduled polling of IM&P servers. 
- 
          Fixes a customer issue with Message Service connector heartbeat connection. 
8.10-1.0.1033
January 31, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1029
January 24, 2020
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1017
December 13, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1016
November 28, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.1010
November 8, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.951
October 11, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.941
September 13, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.921
July 25, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.910
July 12, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.884
June 28, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.883
June 20, 2019
- 
          New alarm for failure to send messages from Teams to Jabber. 
8.10-1.0.862
May 31, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.860
May 22, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.832
May 3, 2019
- 
          The presence of a Hybrid Message Service user, as seen from Jabber, now indicates that the user is "@ Cisco Webex Teams" as well as the usual amber or green dot. The extra text does not show when the presence overlay is red (do not disturb). 
- 
          Continued preparation for next phase of Data Locality feature. 
8.10-1.0.829
April 26, 2019
- 
          New alarm for failure to send messages from Jabber to Teams. 
- 
          User assignment improvements. 
8.10-1.0.824
April 18, 2019
- 
          Extends presence mapping from Teams to Jabber. If a user manually sets "Do Not Disturb" in Teams, their Jabber presence automatically updates to the same state within 10 minutes. 
- 
          Prepares Message Connector for the next phase of the Webex Teams Data Locality feature. 
8.10-1.0.815
April 5, 2019
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.807
March 29, 2019
- 
          New alarm if unsupported IM and Presence Service version is detected. 
- 
          Serviceability improvements. 
8.10-1.0.793
March 22, 2019
- 
          Fixes an issue with Message Connector status logic. 
8.10-1.0.781
March 15, 2019
- 
          Fixes an issue that prevents the connector from discovering users from the IM and Presence publisher. This issue manifests as alarm ID 60612 on previous Message Connector versions. 
8.10-1.0.780
March 14, 2019
- 
          Fixes an issue where connector status was reported as initializing when no users were provisioned.
- 
          Fixes an issue where the XMPP connection may drop. 
8.10-1.0.776
March 12, 2019
- 
          Enhances logging for presence changes. 
- 
          Improves security. 
8.10-1.0.771
March 7, 2019
- 
          Prepares Message Connector for the first phase of the forthcoming Data Locality feature of Cisco Webex Teams. 
8.10-1.0.751
March 1, 2019
- 
          Improves performance by refactoring presence update code. 
- 
          Retries connection on HTTP error 503 Service Unavailable from Webex. 
8.10-1.0.747
February 27, 2019
- 
          Adds filtering by module name "hybridservices.messageconnector", to help diagnose Message Connector issues on the host Expressway. 
- 
          Improves security. 
8.10-1.0.743
February 26, 2019
- 
          Fixes potential issue with messaging from Teams to Jabber for some conversations. 
- 
          Fixes an issue with unexpected logging at connector startup. 
8.10-1.0.739
February 22, 2019
- 
          Fixes a JSON parsing race condition discovered by internal testing. 
- 
          Enhances logging. 
- 
          Fixes a customer found issue with user assignment. 
- 
          Improves security. 
- 
          Improves error handling. 
8.10-1.0.718
February 15, 2019
- 
          Connector logging enhancements. 
8.10-1.0.700
February 4, 2019
- 
          A new alarm for AXL syntax errors in connections with IM and Presence nodes. 
8.10-1.0.688
February 01, 2019
- 
          Fix an issue with Teams to Jabber message failures, caused by deleted IM and Presence sessions. 
8.10-1.0.680
January 24, 2019
- 
          Add metrics on inbound messaging link from Webex Teams. 
8.10-1.0.667
January 23, 2019
- 
          Update the Webex Teams USS client library. 
- 
          Fix an issue with reconnecting to Webex Teams after interrupted connection. 
- 
          Add capability to user audit, to recreate a user's XMPP session if it is required but does not exist. 
- 
          Improve scalability by reducing AXL polling and user auditing during failover/fallback events on IM and Presence nodes. 
- 
          Increase user auditing speed by preventing unnecessary session assignments. 
- 
          Show users in error state in Control Hub if their Mail ID is duplicated on IM and Presence clusters. 
8.10-1.0.665
January 17, 2019
- 
          Reduce frequency of Key Management System (KMS) requests to improve performance. 
- 
          Make communications with KMS more robust. 
- 
          Improve error handling for connections attempted to unresolved IM and Presence hosts. 
- 
          Optimize connector tasks to improve performance and reduce recovery time. 
- 
          Improve quality metric by checking that Control Hub organization exists for entitled users. 
- 
          Improve user session creation. 
8.10-1.0.630
December 12, 2018
- 
          No release notes for this maintenance upgrade. 
8.10-1.0.623
November 30, 2018
- 
          Increased speed of user discovery. 
- 
          Fixed AXL timeout issue that occurred when connecting Hybrid Message Connector to Unified CM IM and Presence. 
- 
          Fixed issue with Message Connector sending null cluster id to Webex cloud. 
8.10-1.0.598
November 14, 2018
- 
          Fixed intermittent issue of AXL alarms persisting when they should clear. 
- 
          Improved high availability of Message Service by enabling the connector to respond to automatic failover of IM and Presence nodes. 
- 
          Decreased timeout on AXL connection to Unified CM IM and Presence. 
8.10-1.0.593
November 9, 2018
Message Connector - enables messaging interop between Jabber and Webex Teams. Answer your instant 1-1 messages from Webex Teams or Jabber!
- 
          First release of Message Connector. 
- 
          See https://www.cisco.com/go/hybrid-services-message for more information.