For more info on the latest releases, see the Latest Releases Overview for Cisco Webex Meetings.

For more info on current lockdown versions, see the Webex Meetings Suite Lockdown Announcements.

The following approved Webex Meetings lockdown versions are:

  • WBS39.5.17

  • WBS33.6.16

Shared Components from the Latest Updates

For more info on the shared features and changes that the lockdown updates have with the latest updates, see the Webex Meetings Shared Components from the Latest Updates.

Feature Lists

For lists of features by release number, see the:

Open and Resolved Bugs

For lists of open and resolved bugs in the lockdown releases, see the:

WBS39.5.13 - macOS Catalina Support

In our previous WBS39.8 update, we announced that Webex Meetings would support macOS Catalina (Version 10.15). For users on lockdown versions of the desktop app who want to access Catalina, they will need to run WBS33.6.15 or higher.


Earlier versions may be limited to using the Webex Meetings web scheduler and the web app to schedule, start, and join meetings. In general, we recommend that you don't upgrade to macOS Catalina until this patch is released.

For more info on macOS Catalina support, support for earlier versions, and caveats, see: https://help.webex.com/73zvl3/.

WBS39.5.13

WBS39.5.13 Lockdown Release

WBS39.5.13 is a lockdown release. Customers looking to have updated features while minimizing the changes in their environment can lock down their Webex Meetings desktop applications to this version.

For more info about this lockdown version, see: https://help.webex.com/n180cm1/Webex-Meetings-Suite-Lockdown-Announcements#id_123778.

To review the Webex Meetings End-of-Version-Support Policy document for retirement dates and other details, see: https://help.webex.com/ns12j0bb/.

WBS39.5

WBS39.5.11 Lockdown Release

We are excited to announce WBS39.5.11 as a lockdown release. Current WBS33.6.x lockdown customers can now deliver amazing new features to their users when they upgrade to WBS39.5.11.

Most Webex Meetings customers are on the very latest version and are thrilled to get our latest features. We can hardly wait for you to upgrade and deliver the best of Webex Meetings to your users. You can upgrade your site to WBS39.5.11 or go directly to our latest version.

Here are some of the exciting new features since the previous lockdown release:

  • People Insights – Make better connections. People Insights delivers rich and contextual information for the people in the meeting and the companies they work for.

    For more info, see https://help.webex.com/n6x6b78/.

  • Video-Centric Recordings – Amazing full-screen video is now captured in recordings.

    For more info, see https://help.webex.com/d8o7deb/.

  • Move to Lobby – Need a private moment in a meeting? Move participants to the lobby to wait, and then bring them back when you’re ready.

    For more info, see https://help.webex.com/nsq9s2h/.

  • Share Media in High Frame Rate – Users can now share media in up to 30 frames per second.

    For more info, see https://help.webex.com/517f0j/.

  • Video Device Support with Webex Events – Need to join Webex Events from a video device? Well now you can as an event host or panelist.

    For more info, see https://help.webex.com/kwmj5eb/ and https://help.webex.com/bv2b1bb/.

  • Webex Boards in Meetings – Users who love to illustrate or draw can now draw on their Webex Board for all Webex Meetings participants to see.

  • Awesome Integration with Devices – Quick huddle in a conference room? Simply connect your desktop app to the conference room’s video device or Webex Share device and start sharing. Launch a Webex meeting on the same device through your desktop app when it’s time to meet with remote attendees.

    For more info see https://help.webex.com/q1fotab/ and https://help.webex.com/nkhj2pcb/.

Note that any lockdown sites not upgraded by February 28, 2020 will be automatically upgraded to latest available 39.5.x at that time. Please review the Cisco end-of-version-support policy here.

Cisco Webex Meetings

People Insights

Cisco brings intelligence into Webex Meetings with People Insights, enabling users to make better connections with people they are meeting with. Leveraging an artificial intelligence (AI)-driven platform that compiles helpful information about people, People Insights provides rich and contextual information about other attendees in the meeting and the companies they work for. Webex Meetings users no longer need to go out of their meetings to check out other attendees, as People Insights brings this information to them within the meeting.

People Insights also brings relevant information from the active directory, like internal title, location, and reporting hierarchy. This information is only visible to people who belong to the user’s organization. External attendees do not see this information.

People Insights is available for Webex Meetings on Control Hub-managed sites or Webex Site Administration-managed sites that are linked to Control Hub with Active Directory enabled and synchronized with Control Hub. People Insights is available for US-based sites and is only available in English.

Sites must opt in for the People Insights feature. It is disabled by default in Control Hub and Site Administration. The site administrator must enable People Insights and synchronize the Active Directory information in Control Hub first, and then enable this feature in Site Administration.

Learn how to view, create, or hide a People Insights profile.

Recording Transcriptions General Availability

With this release, we are announcing general availability of the recording transcriptions in Webex Meetings and Events. Webex Administrators can enable recording transcriptions on their sites, and enable all or some users. Once enabled, recordings for meetings and events that are hosted by the enabled user will have the transcript. Recording transcription service supports English language only. It can transcribe spoken English and return transcription in English.


Recording transcriptions service has no additional cost for customers who currently have the NBR (Network-Based Recordings) enabled.

Read the full details here (https://help.webex.com/uq5009/Recording-Transcripts-in-Cisco-Webex-Meetings-and-Webex-Events).

This feature is available for all sites June 24, 2019.

Video-Centric Experience for NBR

Introducing video-centric recordings for Webex Meetings and Events. See full-screen video in high resolution, when no content is being shared, in an active speaker and thumbnail video layout. This is perfect for announcements, team meetings, town hall-style meetings, and video blogging. It comes with an updated NBR video-centric player which features: simplified player controls, the ability to float or hide chat, participants, polling, transcription panels, and trim recordings.

This feature is automatically enabled on all sites that are enabled for NBR. Site administrators can disable video-centric recordings from site administration portal or Control Hub. This feature is not available for TSP audio sites, FedRAMP sites, or Video Platform version 1.0 sites. This feature has different enablement schedule than 39.5.

This feature will be available on your Webex site by October 2, 2019.


The video-centric experience has the following functional differences from the older recording format:

  • Screen and application sharing is recorded, but file sharing is not recorded.

  • If a Webex Meetings whiteboard (not Webex Board) is shared in the meeting, it is not recorded.

  • Video-centric recordings provide beautiful layout in high resolution (up to 1080p). Hence, the recordings consume higher storage, especially if you previously had recordings resolution set to 360p or lower.

  • Video-centric has no audio map or content thumbnails.

  • Different experience on older browsers: Browsers older than IE11, Firefox 58, and Chrome 59 are not able to display the new MP4 player. Hence, the video-centric recording will be played using the older MP4 player, which will not show the new look and feel, and also not allow trimming of the recording.

For more information about video-centric NBR, see https://help.webex.com/d8o7deb/.

For more information about enabling or disabling video-centric NBR, see https://help.webex.com/swxepdb/.

Trim Recordings

Hosts can now edit the playback range of their video-centric recordings from the redesigned NBR MP4 Player.

Trim your video-centric recording from the beginning and from the end. Preview your changes, before saving your changes for NBR playback in the native Webex Meetings Recordings Player on the web. Hosts can always make more edits to the recording or revert to the original recording at any time, since the trimming action is not permanent. Trimming is only available for video-centric MP4 recordings, and not available for standard MP4 recordings.

This feature will be available on your Webex site by October 2, 2019.


Note:

  • When a recording is played in full screen mode on an iOS device (iPhone or iPad), the iOS switches to native MP4 player and does not use Webex NBR player. In this case, the trimming feature is not supported and the full original recording will play ignoring the trimmed frames.

  • Trimming is not supported on browsers older than IE 11, Firefox 58, and Chrome 59.

For more information about trimming recordings, see https://help.webex.com/0zbv00/.

Join Without a PIN from a Cloud-Registered Video Conferencing System

With this release, Cisco Webex cloud-registered video conferencing systems within your own organization can now join meetings without being asked "Are you the host?" You no longer need to remember your host PIN to join and start the meeting from your own devices.

The device joins as a host to start the meeting. This behavior can be controlled with a Site Administration setting on Control Hub, and each user can set this preference for their scheduled Webex Meetings or Personal Rooms.

Users can choose to join without a PIN for their scheduled Webex meetings with the Webex Meetings Desktop Application using scheduling templates.

Email Template Redesign and Simplification for Meetings

Webex Meeting sites which haven't customized their email templates now see a redesigned set of base Meetings email templates with a consistent, simplified layout. Improvements include the following:

  • A single, clear green button to join your meetings

  • A consistent, normalized invitation look and feel across all your schedulers (Web, Webex Desktop Application, Microsoft Outlook, and so on)

  • A one-tap-to-join using the mobile link across the templates, for mobile users who want to join the audio-only meeting quickly

The following Enterprise templates are being updated in this release:

  • Admin increased PIN length for site_CMR

  • Admin suspended_CMR

  • CMR Setup Confirmation_CMR

  • Confirmation of Meeting Cancellation*

  • Host notification for Personal Room URL change

  • Host notification for both Personal Room URL and video address change

  • Meeting Cancelled*

  • Welcome Emails from WebEx Service_CMR

The following Webex Meetings templates are being updated in this release:

  • Host notification for Personal Room lobby

  • Meeting Reminder to Host

  • Invitation to Register for a Meeting

  • Invitation to a Meeting in Progress

  • Invitation to a Meeting in Progress_PR

  • Invitation to a Meeting in Progress_PR(Productivity Tools)

  • MC MeetingInfo For Attendee*

  • MC MeetingInfo For Attendee(Productivity Tools)

  • MC MeetingInfo For Attendee_PCM(Productivity Tools)

  • MC MeetingInfo For Host*

  • Meeting Information Updated*

  • Meeting Information Updated_PCM*

  • Meeting Invitation*

  • Meeting Registration Confirmed*

  • Meeting Registration Rejected

  • Meeting Reminder to Host

  • Meeting Reminder to Host_PCM

  • Meeting Requiring Attendee Registration Rescheduled

  • Meeting Rescheduled*

  • Meeting Rescheduled_PCM*

  • Meeting Scheduled*

  • Retracted Meeting Invitation*

  • Retracted Meeting Invitation_PCM*

  • Updated Invitation to Register for a Meeting

  • Updated Meeting Invitation*

  • Updated Meeting Invitation_PCM*


*The preceding email templates with an asterisk will be sent in iCalendar format when enabled by your site administrator. Go here for more information.

The following email template was retired for Mac users:

  • Meeting Center Invitation PCM(Productivity Tools) Cisco WebEx

Windows and Mac users will now both use:

  • MC MeetingInfo For Attendee_PCM(Productivity Tools)

Note that this is currently limited to Meetings templates, with Training and Events templates to be updated in a future release.

This is part of a larger initiative to overhaul and reduce our total number of email templates, as well as to simplify the way that our templates are managed. Look forward to additional changes in upcoming releases.


Non-iCalendar email template changes will be available with the WBS39.5.5 EP.

To remove the green join button, customize your email template and replace the following HTML:

<table border="0" cellpadding="0" cellspacing="0" style="width:auto;width:auto!important;background-color:#43A942; border:0px solid #43A942; border-radius:20px; min-width:160px!important;">
  <tr>
   <td align="center" style="padding:10px 36px;"><a href="%MeetingInfoURL%" style="color:#FFFFFF; font-size:20px; text-decoration:none;">Join</a></td>
  </tr>
  </table>

With the following HTML:

<a href="%MeetingInfoURL%" style="font-size:20px; text-decoration:none;">Join</a>

Modern View Personal Room Meeting List Support

This feature provides a better Personal Room meeting list experience in Modern View. Previously, the Personal Room meetings were not listed, even if scheduled from third-party calendars.

Now, the Personal Room meetings are listed on the Webex web portal, the same as scheduled Webex meetings if they are scheduled from the following apps:

  • Cisco Webex for Google Calendar (https://gsuite.google.com/marketplace/app/cisco_webex/678783785621)

  • Cisco Webex Meetings Scheduler (https://appsource.microsoft.com/en-us/product/office/WA104382035?tab=Overview)

  • The Microsoft Outlook plugin from Cisco Webex Meetings Desktop app or Cisco Webex Productivity Tools

Health Checker on Mac

In order to match functionality with the Webex Meetings experience on Windows, in this release we are excited to announce that Health Checker is now available for Mac as well, making it easier to self-diagnose, troubleshoot, and take actions necessary to improve your meeting performance.

The in-meeting Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

Connection and Device status is shown with colored indicators that are green (good), yellow (there may be potential issues), or red (issues have been found). You can hover over the status for more details. You can even send a problem report directly from the Health Checker.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem.

The Health Checker is accessed from the Help menu. The Audio & Video Statistics link was removed from the Meeting menu, and is now accessed from the Health Checker.

For more information on the Health Checker, see https://help.webex.com/ns63yvy/.

Calendar Integration in the Desktop App with Personal Room Meetings Home Page

For customers who are not using the Outlook client as a calendaring system, Personal Room meetings are not listed in the Webex Meetings Desktop App, even when selecting Webex as the meeting source in the preferences. Users who use Personal Room meetings frequently can now see more recent Personal Room meetings they joined instead of showing the meeting list, and join Personal Room meetings with one click when they are reminded. This feature is disabled by default at the site level, and must be enabled by request.

Webex Meetings Integration with Zapier

Cisco Webex Meetings can now connect with more than 1,500 web applications on Zapier. With this integration, Webex Meetings users using Zapier can set up a workflow to automatically send information from their Webex Meetings to calendar apps, email apps, team chat apps, task management software, and documentation tools.

For more information on the Webex Meetings integration with Zapier, see https://help.webex.com/np4temt/.

Schedule a Webex Personal Room from Jira Service Desk

Jira Service Desk users whose administrator has enabled the Webex Meetings integration can now schedule a Webex Personal Room meeting. Users can also cancel a meeting before the meeting end time.

When a meeting is scheduled or cancelled, Jira automatically notifies the issue reporter and watchers via a new comment added to the Jira issue. Users who unsubscribe from Jira notifications do not receive these Webex meeting-related notifications.

This feature is only available to cloud Jira Service Desk, and not available to the Jira on-premises version.

Limitations:

  • The scheduled Webex meeting in Jira must be managed within the same Jira issue, such as cancelling the meeting or rescheduling.

  • The meeting scheduled in Jira will not show in Webex meeting's web page.

Removal of Special Character Support

For cases where a Personal Room ID contains special characters (non-Latin codes), Webex now follows a new approach to generating the ID. It skips any special characters in the string, keeping only the valid characters.

If the resulting PR ID conflicts with any duplicates already in the system, a number is appended at the end so that it becomes unique.

For example, “p&hil” would become “phil”. If there's a duplicate, then it might become “phil423” instead.

Modern View Profile and Preferences Improvements

In this release, we’ve made the following profile and preference improvements:

  • PCN-enabled sites now have access to their PCN preferences from their Modern View site.

  • Modern View users now have access to their Call my video address settings directly from their Modern View preferences

  • Modern View users now have access to their Contacts and Company Address Book directly from their Modern View profile

  • In the Modern View downloads->version information page, the wording was changed to “Release Notes”, with a link to a newer relevant https://help.webex.com article.

  • Modern View users now have access to the Access Anywhere/My Computers link directly from their Modern View dashboard, from the top left dropdown.

For more information on setting audio and video prefernces in Modern View, see https://help.webex.com/ntwtdhl/.

Mobile Page Global Call-in List Improvements

Mobile users who are joining an audio-only meeting without the Webex Meetings app now experience the following improvements:

  • The audio numbers in their global call-in number list will now be tappable, for an easier path to their audio connection.

  • The global call-in number list is more mobile-friendly, to be easier to read on mobile browsers.

  • The region that the mobile user is dialing from is automatically detected via the device, and the user is offered a local number for that region towards the top of their global call-in list, to make it more convenient for the user to find. Note: Mobile users connected to a VPN network may see a non-local number appear on the top of their list instead.


This feature is not supported on iPads.

Modern View Past Meeting Search Support

Modern View users can now use past date criteria to search on past meetings within their meeting list. Note that this will only search for meetings that haven't yet been started. Meetings that have already ended will not be searchable.

Initial trials open for REST API for Webex Meetings

We are now accepting Early Field Trial requests for our upcoming Webex Meetings REST API release! Please reach out to devsupport@webex.com if you'd like to participate.

We are modernizing our Webex Meetings APIs offering by introducing a brand new set of RESTful API for our most common pre-meeting Webex functions. With this offering, customers and partners can develop Webex capabilities onto their own tools/platforms, to perform important tasks such as scheduling, listing, updating, and canceling Webex Meetings:

This API will initially be offered for CI-enabled and CI-linked sites only.

REST API integrations can only be developed and deployed for your own Webex sites at this time. The ability to add and permit integrations from additional 3rd party developers will be made available in a future release.

All your existing API integrations that are implemented via alternate protocols such as XMLAPI or URLAPI will NOT be going away. There are no plans on deprecating our existing APIs, although we do encourage developers to try out our REST APIs, as additional APIs not available on XMLAPI will be introduced in future releases.

Please visit https://developer.webex.com for more information.

Cisco Webex Edge Basic Support of Edge Audio with CCA SP

In a past release, Cisco announced the new Webex Edge Service with two capabilities namely, Edge Audio and Edge Connect. As part of this service, Edge Audio allowed customers to bypass PSTN toll and use the IP network to connect directly into Webex meetings from their IP Phones. This allows for a superior experience with better quality high-definition wide-band codecs while providing significant cost-savings to customers. This service was announced along with Webex-provided audio plans.

We are pleased to announce that we have extended Webex Edge Audio to be offered in conjunction with a CCA SP audio plan. CCA SP audio plans are very popular with Webex customers, and this allows our Cisco CCA SP-certified partners to provide the same benefits of Webex Edge Audio to them. The Webex Edge Audio solution uniquely integrates with our Cisco Unified Communications (UC) on-premises deployments. This creates an opportunity for our partners to enable the thousands of Cisco UC Calling customers to cross-sell Webex meetings and vice-versa. It allows our end customers to consume both Cisco UC Calling and Webex Meetings under one integrated product and Flex Plan commercial offering.

The Edge Audio feature within the CCA SP Audio plan will be available at no extra cost to our end customers under the Flex Plan Meetings offer. The feature will be enabled by default for all new Flex Plan Meetings with CCA SP audio orders by mid-June 2019. Existing customers on Flex Plan contracts can do a no-cost modification order to enable Edge audio starting mid-June.

For more details regarding this feature see the Webex Edge Audio customer configuration guide with the feature details here: https://help.webex.com/xmsy7d/Cisco-Webex-Edge-Audio-Customer-Configuration-Guide.

Optimized Grid View in Low-Bandwidth

Grid view now prioritizes the available video streams to the top in low-bandwidth use-cases.

In low-bandwidth conditions, the user may not be able to receive all of the participant video streams. Previously, the available streams would appear sporadically in the grid view. In this release, any available streams will be prioritized to be displayed first in the grid view.

For more information on grid view when there are low-bandwith issues, see https://help.webex.com/nw5b6/.

Advance Notifications About our Next Release

Announcement: Upcoming Classic View and Modern View Behavior Changes

This is the advanced notification for a change scheduled in next release WBS 39.6. Starting with the WBS39.6 release, we will be moving our Classic View Only and Classic View Default settings out of Site Administration. They will continue to be available on a case-by-case exception basis, but will no longer be an available selection in Site Administration.

Existing customers who've already selected either Classic View Only or Classic View Default options on their site will remain unaffected, as we will not transition their old settings towards another setting.

For customers who have not already selected either Classic View Only or Classic View Default options, we will also be changing the Modern View only behavior, for sites that have set this option. In this mode, if users choose to click the Classic View link from their Modern View, once they close their browsers, they will automatically be returned to their Modern View experience the next time they return. We will no longer use cookies to remember their decision on their browser, which formerly kept them in their Classic View experience. Site administrators will not have the option to change this behavior.

Users selecting the Classic View link will also see a feedback dialog, asking for information on why they are transitioning to Classic View. This is to help us gather additional feedback and prioritization on remaining Modern View gaps. Site administrators will have the option to disable this feedback dialog.

Announcement: Upcoming Email Template Improvements to Web Scheduler

Starting in WBS39.6, users of the Modern View and Classic View Web schedulers will receive an improved experience by having their meeting invitations sent in iCalendar format, instead of as separate ICS attachments. This allows for the following:

  • Seamless accept and decline flows in Outlook and Google Calendars.

  • Meetings automatically pushed to calendars, without requiring that the email is read

  • Access to existing calendar app features, such as Outlook reminders, and so on

  • Better look and feel consistency with Outlook and Desktop App meeting invitations

Webex Events and Webex Training invitations are not yet supported.

Note that certain third-party calendaring apps may not support this format. Customers who rely on these unsupported apps will have access to a Site Administration option to switch back to their previous invite formatting.

Also note that we are enabling this feature and turning it on in WBS39.5 on our ATS/BTS clusters only, and for early trial users interested in trying out the feature. If you want to try out this feature, then after WBS39.5 is deployed on your site you can submit an ops request for early access.

Cisco Webex Meetings Web App 39.5

Network and Performance Quality Indicator for the Web App

In order to match functionality with the Cisco Webex Meetings Desktop App, the Webex Meetings Web App now has a status indicator which warns users if their VoIP, video, or high-frame-rate content sharing quality may be suffering due to network conditions.

Health Checker for the Web App

The Cisco Webex Meetings Web App now supports the Health Checker, accessed from the quality indicator, making it easier to self-diagnose, troubleshoot, and take actions necessary to improve your meeting performance.

The Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

Status is shown with colored indicators that are green (good), yellow (there may be potential issues), or red (issues have been found). You can hover over the status for more details. You can even send a problem report directly from the Health Checker.

The Health Checker summarizes the problems and provides you with a list of actions you can follow to resolve.

Improved Call-in Number Dialogue and Search Capability

We've improved the search UI in the global call-in dialogue, making it easier to find phone numbers by the country flag.

Web App Sharing Extension no Longer Required for Chrome 72 and above

Web App users are no longer required to install the Cisco Webex and Cisco Webex Teams Content Sharing extension in order to share their screen or applications in Chrome version 72 and later.

Cisco Webex Meetings Mobile 39.5 (Android)

Search on the In-App Global Call-in List

Mobile app users who use the call in audio are now able to search on their in-app global call-in list, for the right country to dial. In addition, the app remembers the 3 most-recent numbers for them to easily access.

Usability Improvements

We’ve made the following usability improvements and changes:

  • Users see a redesigned Speaker On/Speaker Off control that clearly shows what speaker state the user is in.

  • Users now have the Move to lobby function enabled (not applicable for sites with CMR Hybrid audio enabled).

  • Starting from this release we no longer support Android OS versions 5.0 (Lollipop) and earlier. Users will continue to be able to use their prior existing Webex Meetings app versions on those older operating systems, however they will not be allowed to upgrade to the latest app version.

Cisco Webex Meetings Mobile 39.5 (iOS)

iOS Raise Hand Support

Users are now able to raise their hand in Meetings, Events, and Training sessions.

Blur Background Support For iPhone 7 and 8 Users

In this release, showing blurred backgrounds when sending video, which was formerly supported for iPhone X only, is now supported for iPhone 7 and 8 devices as well.

Search on the In-App Global Call-in List

Mobile app users who use the call in audio are now be able to search on their in-app global call-in list, for the right country to dial. In addition, the app remembers the 3 most-recent numbers for them to easily access.

Usability Improvement

Users now receive a dialog suggesting that they disable video, when a low battery condition is detected while the phone is in Low Power Mode. To enable this feature, go to Settings > Battery and tap the switch to turn on Low Power Mode.

WBS39.4

Cisco Webex Meetings

Set Personal Room URL and ID in Slack

Slack users with the Webex Meetings bot installed can share a Personal Room join link with the command “/webex @username” instead of remembering the exact Personal Room ID of the host.

If a Slack user's email address does not match the Webex account email address, the user can set their Personal Room ID in Slack with the command “/webexconfig set_Personal_Room [Personal_Room_ID]” to specify which Personal Room ID they want to share by default when typing “/webex”. The user can also reset their Personal Room ID with the command “/webexconfig reset_Personal_Room”.

For more information on Cisco Webex Meetings for Slack, see https://help.webex.com/article/n6dr138.

Limited Permissions for Changing a Slack Workspace Webex Site URL

We’ve limited permissions so that only the Slack workspace owner and administrators can change a workspace Webex site URL using the existing command “/webexconfig site [siteurl]”. Other members in the workspace are only able to view the current site URL via the same command.

For more information on Cisco Webex Meetings for Slack, see https://help.webex.com/article/n6dr138.

Jira Integration with Webex Meetings

Jira Service Desk users who have a Webex host account can integrate a Webex meeting into their Jira issue. Users can start a Webex Personal Room meeting with the Jira issue topic as the meeting title, and automatically notify the issue reporter and watchers via a new comment about the meeting added to the Jira issue. This is only available to cloud Jira Service Desk, it is not yet available to Jira on-premises version.

To get this feature, the administrator can add it from the Atlassian marketplace.

For more information on Cisco Webex Meetings for Jira, see https://help.webex.com/article/nbvp5o9.

My Recorded Meetings Page Shows Processing Recordings in Modern View

Meetings hosts who are using Modern View now see recordings that are still being processed on their My Recorded Meetings page with a “Generating” status next to their recordings. Previously, only completed recordings were listed on the My Recorded Meetings page.

Modern View Release Information access

Users now have access to additional details about their release, including lockdown version dates, using a hyperlink to a page on https://help.webex.com. The hyperlink is accessible from their Version page in their Downloads > Version information page.

Move to Lobby (Available by Request)

Hosts can now move attendees back into the lobby from the participants list in a meeting. This is useful if some participants need a moment to talk privately in the meeting, before admitting that user back into the meeting.

When a user is moved into the lobby, it's like putting this user “on hold”, where they cannot see or hear what is going on in the meeting. The host can then admit the user back into the meeting when ready. This capability is available for Personal Room meetings as well as scheduled (non-Personal Room) meetings.


This feature currently has limitations as given below and hence this feature is available by request only. Please contact your Customer Success Manager to enable this for feature for your site.

Limitations

  • Must not be a TSP Enabled site.

  • Must be a Video Platform Version 1 or Video Platform Version 2-enabled site.

  • Meeting host must be enabled for Video Platform.

  • It is not possible to move attendees into the lobby if they are in any of the following scenarios:

    • Joined from a video device on a FedRAMP authorized Webex site

    • Joined from pre-WBS39.4 mobile apps

    • Joined from Cisco Webex Teams

    • Joined from a cloud video endpoint or Webex Share device

    • Currently in a private call with Support

This feature will made available for all eligible Webex sites between June 3, 2019 and June 21, 2019.

For more information on moving attendees to and from the lobby in Cisco Webex Meetings, see https://help.webex.com/article/nsq9s2h.

Network QoS Support

Webex Meetings now adds appropriate DCSP markings from the cloud towards the user's apps for audio and video traffic to ensure the best experience for users. According to the service classes defined in RFC 4594 and to the WebRTC considerations in draft-ietf-tsvwg-rtcweb-qos, we now use the following DSCP values to classify Webex real-time media flows:

  • Audio traffic: DSCP AF41 – this is for users who have chosen computer audio for their audio connection

  • Video traffic: DSCP AF41 – this is for the video streams in a meeting and High Frame Rate Content Sharing

These recommendations are consistent with those for on-premises Collaboration deployments, as documented in the Collaboration SRND and the Collaboration Preferred Architecture (CVD).

More Accurate Video Usage Details in Reports

We are updating the way Webex Meetings desktop app calculates video usage to provide more accurate information in usage reports.

Previously, the MPV field contained the total number of video minutes sent and received by all participants in a meeting. For example, the MPV value would be 30 for a 10-minute meeting where one of the three participants sent video the whole time, and the other two participants just received video. Now, only the number of video minutes sent will be counted, so the MPV would be 10 in the example.

Cisco Webex Meetings and Cisco Webex Events

Support for Multiple Monitors on Mac

Sharing content in Cisco Webex Meetings and Cisco Webex Events for Mac now supports multiple monitor setups. This gives users the ability to share from different displays, providing parity with the Windows experience.

Cisco Webex Meetings Suite

Files Removed After Meetings

Previously, we deprecated the host’s ability to manage and re-use files that were uploaded as part of a scheduled Webex meeting after their meetings were ended. These course materials, however, were still kept stored on our servers.

In this release, we are further enforcing this policy by removing those files from our backend servers.

If the host selects “Delete from my meetings when completed” while scheduling, then files are removed after the host ends the meeting, or after the scheduled end time.

If the user has not selected the option, then files are removed after the scheduled end time.

This policy applies to pre-loaded material in Cisco Webex Events and Cisco Webex Training course, as well as pre-loaded presentations in Meetings.

Cisco Webex Meetings Desktop Application

Network and Performance Quality Indicator Enhancements

Building on the functionality introduced in WBS39.1, Webex Meetings can now detect if your VoIP, Video, or High Framerate Content Sharing quality may be suffering due to poor network conditions or hardware performance. The new in-meeting Health Checker provides an easy way to see your meeting performance at a glance and self-diagnose any issues.

Health Checker on Windows

It’s now much easier to self-diagnose, troubleshoot, and take actions necessary to improve your meeting performance with the new in-meeting Health Checker.

The Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

Connection and Device status is shown with colored indicators that are green (good), yellow (there may be potential issues), or red (issues have been found) You can hover over the status for more details. You can even send a problem report directly from the Health Checker.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem.

The Health Checker is accessed from the Help menu. The Audio & Video Statistics link was removed from the Meeting menu, and is now accessed from the Health Checker.

For more information on the Health Checker, see https://help.webex.com/article/7lmupu.

Desktop App Pre-Meeting Enhancements for Non-Signed-in Users

Previously, users could only view the meeting list and join meetings after signing in to the Cisco Webex Meetings Desktop app pre-meeting. Unauthenticated users can now view the Microsoft Outlook meeting list and join Webex meetings before signing in.

Other User Experience Improvements

Along with moving the meeting list to the main panel, the following enhancements were made to the UI:

  • Moved the Personal Room button together with avatar and Personal Room information

  • The Recent Personal Rooms list now appears only when focus is in the join meeting field.

  • Moved the Schedule function to the main panel

  • Now supports multiple join methods and cross-site join

  • Removed tabs

Old UI

New UI

For more information on using the Cisco Webex Meetings Desktop App, see https://help.webex.com/article/nqx2ohdb.

For more information on using the Cisco Webex Meetings Desktop App as a guest, see https://help.webex.com/article/x8p8cw.

Automatic Download of the Desktop Application Pre-Meeting Experience (Windows)

Cisco Webex Desktop Application Pre-meeting experience provides an amazing experience in scheduling and joining Webex Meetings. We are working on a delivery experience as well so that users can easily get this integrated experience with a single app. As a pre-cursor to this effort, Windows users now automatically get the Desktop Application Pre-Meeting experience after they join the Webex meeting without signing in. The pre-meeting experience is automatically delivered unless the user has already installed the Pre-meeting experience application or Productivity Tools (older version of the pre-meeting experience).

To control installation from an external site, a registry key is provided that can be used to enable or disable installation.


This does not apply to Desktop Application or Productivity Tools version 33.0 or later.

For more information joining a Cisco Webex Meeting for the first time as a guest, see https://help.webex.com/article/n665eiq.

Cisco Webex Desktop Application Pre-meeting experience provides amazing experience in scheduling and joining Webex Meetings. We are working on delivery experience as well so that users can easily get this integrated experience with a single app. As a pre-cursor to this effort, users will now automatically get the Desktop Application Pre-Meeting experience after they join the a Webex meeting without signing in. The Pre-meeting experience will be automatically delivered unless user has already installed the Pre-meeting experience application or Productivity Tools (i.e. older version of Pre-meeting experience). And for details, please refer to https://help.webex.com/n48ia1o/.

Users can Pair with On-Premises Devices Without Signing in

Previously, users could only use device integration functions after signing in to the Cisco Webex Meetings Desktop app. With this release, unauthenticated users can now pair with Cisco on-premises video devices and locally share wirelessly, or join a meeting with the pairing device before signing in.

For more information on using the Cisco Webex Meetings Desktop App as a guest, see https://help.webex.com/article/x8p8cw.

VoIP for Large-scale Events and Retirement of Audio Broadcast

Webex VoIP was previously limited to 1000 or fewer participants. With this release, Webex VoIP can now support Webex Events up to the full 3000 participant capacity, giving all attendees high-quality audio. Webex VoIP was previously limited to 1000 or fewer participants. With this update, Webex VoIP can now support Webex Events up to the full 3000 participant capacity, giving all attendees high-quality audio. Hosts are no longer required to enable the Provide audio to attendees using Audio Broadcast option when scheduling events larger than 1000 participants.


It was previously announced that the Audio Broadcast feature would no longer be a scheduling option starting in the WBS39.4 update. This change was removed, and Audio Broadcast can still be used.

Cisco Webex Meetings Web App 39.4

Send and Receive Video in the Edge Browser

You can now send and receive video when using the Cisco Webex Meetings Web App on the Microsoft Edge browser.


  • This requires Edge version 42 or later.

  • Web-browser-based audio is not yet supported.

View High Frame Rate Shared Content in the Edge Browser

You can now view and hear high frame rate shared content when joining from the Web App in the Edge browser.

Cisco Webex Meetings Mobile 39.4 (Android)

Google Home Device Support

Mobile users now have access to their Meeting List commands, directly from their Google Home devices. In our initial release, we support the following commands:

  • "Hey Google, list meetings"

  • "Hey Google, list my meetings"

  • "Hey Google, list upcoming meetings"

  • "Hey Google, what’s my next upcoming meeting?"

Users will be prompted whether they want to find out more details about the meeting, such as the agenda and the host name, with a follow-up question from Google Assistant.

The home device must be paired to the mobile device before use.

Webex Share Support

Mobile users are now able to easily find and connect to a Webex Share device that's connected to a television. The user experience follows the same Find Device flow that currently exists for Cisco Video System proximity detection.

Webex Training Breakout Sessions Support

Android users can now participate in Cisco Webex Training breakout sessions, similar to iOS users. Supported functions include audio support, viewing shares, sharing from your own mobile device, and chat.

Host functions are not yet supported.

Mobile IP Display in Site Administration Usage Reports

To align with the Cisco Webex Meetings Desktop app and to allow customers to better troubleshoot or audit their mobile meeting usage, mobile IP addresses now appear in Site Administration usage reports, similar to the desktop app.

Self-Video In-app Auto-Enable Setting

With this release, mobile users are now able to preset their self-video to automatically be enabled when joining every meeting. The default is disabled for new installations.

Official Mobile Text Recognition Scan Support

Using the Google AI library, mobile users are now able to scan printed or handwritten Personal Room URLs or Meeting numbers to join their next Webex Meeting.

Cisco Webex Meetings Mobile 39.4 (iOS)

In-app iOS Screen Sharing UE Improvements

iOS users are now able to launch their native screen share capabilities directly from the Webex Meetings app itself, instead of being forced to use the iOS device's native Control Center interface.

Webex Share Support

Mobile users are now able to easily find and connect to a Webex Share device that's connected to a television. The user experience follows the same Find Device flow that currently exists for Cisco Video System proximity detection.

Mobile IP Display in Site Administration Usage Reports

To align with the Cisco Webex Meetings Desktop app and to allow customers to better troubleshoot or audit their mobile meeting usage, mobile IP addresses now appear in Site Administration usage reports, similar to the desktop app.

Self-Video In-app Auto-Enable Setting

With this release, mobile users are now able to preset their self-video to automatically be enabled when joining every meeting. The default is disabled for new installations.

Move to Lobby (Available by Request)

Hosts joining from iOS can also move attendees back into the lobby from the participants list in a meeting just as they can do so from the Desktop Application. Same limitations apply. Please Move to Lobby feature detail in Cisco Webex Meetings section

Share Meeting Information Using Third-Party Apps

Similar to Android functionality, iOS users are now able to share meeting information directly using third party apps like WeChat or Google Hangouts, with an in-meeting share function.

Edit Recording List Name

Hosts are now able to edit their recording titles directly from within their in-app recording lists. Updated recording titles will show up for their attendees, if the recording is shared.

Pre-Meeting In-app Share Support

iOS users are now able to share their pre-meeting screens within the Webex Meetings app itself.

WBS39.3

Cisco Webex Meetings

Call my computer “Use system setting” Option

When selecting the “Call my computer” audio option, users now have a new option in the speaker and microphone drop-down lists called “Use system settings”. This makes it easier for users to connect to VoIP through their default audio devices, as it will simply use whichever device is already being used by the system.

For more information on connecting your audio and video when you start or join a meeting, see https://help.webex.com/article/cjr7xq.

Webex Account Integration with O365 Accounts

Users who are using Microsoft Teams will be able to associate their Webex account with their Microsoft O365 accounts, even if the email addresses are not identical. This resolves the problem where the user's O365 organization is set up using a different primary email address than their email addresses associated with Webex accounts.

For more information on the Cisco Webex Meetings Scheduler for Microsoft Office 365, see https://help.webex.com/article/n2a359db.

Schedule Personal Room Meetings from Microsoft Teams

Users who added the Cisco Webex Meetings tab in Microsoft Teams are now able to schedule a meeting using their Personal Room in the tab.

For more information Cisco Webex Meetings for Microsoft Teams, see https://help.webex.com/article/ia89ccb.

Recording Disclaimer Support

Modern View users now see recording playback disclaimers before playback and sharing. The display logic matches the current Classic View behavior.

Modern View Scheduler Templates

Modern View users now have access to scheduler templates. Hosts have the ability to save their scheduler meeting options into a user template, and select it later during scheduling. Hosts also have access to a set of baseline site templates created and provided by the site administrator.

By definition, there are two ways to configure your scheduled meetings:

  1. Quick scheduler options - options that the host often needs to configure while scheduling each meeting, accessible from the scheduler itself

  2. Scheduler preferences - options that the host doesn’t often need to configure, accessible from the preferences section from the left navigation

The following logic applies while scheduling:

  • If the host doesn’t choose any template, then the user can continue to manually set their meeting options via quick scheduler options and scheduler preferences.

  • If the host selects a site template (default templates provided by the site admin), the meeting options will follow this template. However please note that the following manual scheduler preferences changes will overwrite this site template:

    • Audio type preferences

    • Session type preferences

If the host selects a user template (templates saved by the host themselves), the quick scheduler options will follow this template. Any manual scheduler preferences will not overwrite this template.

For more information on working with scheduler templates in Modern View, see https://help.webex.com/article/8lpohfb. For more information on scheduling a meeting in Modern View, see https://help.webex.com/article/mswr2eb.

Advanced Scheduler options

Modern View users now have access to the following additional options while scheduling. These options will be available in both the quick scheduler options and the scheduler preferences sections:

  • Audio type, entry and exit tone

  • Meeting type (also known as “Session type” in Classic View)

For more information on scheduling a meeting in Modern View, see https://help.webex.com/article/mswr2eb. For more information on setting scheduling preferences in Modern View, see https://help.webex.com/article/4pj83q.

Reminder - Email Verification, Mandatory Warning Message

This is a reminder that, as previously communicated in WBS39.2, users will see a banner allowing email verification flow in Modern View and Classic View in their Webex Meetings site, two weeks after the availability of WBS39.2 for your site. 30 days after the banner shows up, authenticated users will see a mandatory email verification flow in Modern View and Classic View. With the mandatory flow, users are required to verify their emails before they can proceed to use Webex Meetings.

In addition, Webex Desktop App users will also see new warning banner informing them that email verification is required. In this release, the Desktop App does not block users from proceeding if they don't verify their emails, but in future releases unverified users will experience a mandatory email flow from desktop app as well.

Image shows email verification flow from desktop app

Site administrators can disable user-level alerts in Modern View, Classic View and the Desktop App by verifying domains in the Webex Site Administration portal, or by linking their site to Webex Control Hub and verifying email domains in Webex Control Hub.

Email verification is applicable for all sites including those set up for Single Sign-On, except the sites that are managed by Control Hub.

For more information, see https://help.webex.com/n7i635u/Cisco-Webex-Meetings-Email-Verification.

Modern View Download Link Customization

Modern View site administrators can now customize the download link, to point to a separate page of their own choosing. If they do not customize any download link, then their page will default to the existing Webex experience.

If a site administrator chooses to point to their own customized download link, then the following logic is applied:

  • Both signed in and signed out users are directed to the custom URL by default.

  • If a site administrator chooses the option “Hide the download link for guest user” (default is off), then signed out guest do not see that download link (for intranet sites).

For more information on customizing the download link, see https://help.webex.com/article/8pijh7.

Invitee Predictive Search

The invitee field now automatically suggests attendee names based on people who were invited before, on existing accounts on the Webex site, and on contacts in the Webex site company and personal address books. Suggestions appear after the third character that host types.

For more information on scheduling a meeting in Modern View, see https://help.webex.com/article/mswr2eb.

High Frame Rate Content Sharing Now in General Availability

We previously announced the availability of high frame rate content sharing to our Limited Availability cluster customers in a prior release.

We are pleased to announce that this highly-anticipated feature is now available to all customers in all clusters.

Webex Meetings Virtual Desktop App

For our customers using virtual desktop environments in their organizations, we are now delivering the Webex Meetings Virtual Desktop App. This app delivers the most-used Meetings functions on a stack that optimizes and enhances media specifically for virtual desktop environments. For more information, see https://help.webex.com/article/tx7gq6.

Cisco Webex Meetings Suite

DevNet Improvements, for Cisco Webex Meetings XML API

DevNet (https://developer.cisco.com) users now enjoy a redesigned portal for their XML API integration efforts as follows:

  • A simplified navigation and landing page allows easy access to their desired XML API functionality.

  • Webex customers and partners are able to sign in via their Webex Meeting account, for access to signed-in content.

  • Webex Site Administrators can use their Webex Meeting account sign-in to access a Client ID management interface, for their XML API OAuth integration development efforts.

  • XML API detailed content has been updated with accurate information.

Third-Party Content Warnings

In Webex Meetings, Events, and Training, users can be shown links that show content from outside of Webex. Also, users can be taken to third-party sites in a browser window.

To protect Webex users from potential threats in such cases, users are now shown an information pop up any time they are about to be shown third-party content, or about to be taken to third-party site. This information pop up allows users to understand that target and allow the transition when they trust the third-party.

Cisco Webex Meetings Desktop Application

Email Verification Reminder

The Webex Desktop Application pre-meeting app now prompts users who haven't verified their email address to verify. The message on the home tab will continue to remind users upon every sign-in until their email is verified.

Optimized Problem Reporting (Windows)

The Cisco Webex Meetings Desktop Application for Windows now allows users to send the problem logs directly to the Cisco cloud instead of saving them locally on their computer.

This capability was earlier made available in Cisco Webex Web App and Cisco Webex Meetings application (in-app).

For more information on running a Problem Report, see https://help.webex.com/article/WBX000021930.

Webex Desktop Application Wireless Share Within Microsoft Office Applications

Users can now use the wireless sharing capability within Microsoft Office applications:

  • Powerpoint

  • Excel

  • Word

Users are able to share the Microsoft Office application to Cisco applications on-prem, cloud video devices as well as Webex Share devices by selecting the menu on the ribbon once the Webex desktop app is paired with any of them.

For more information on using PowerPoint, Excel, or Word to share, see https://help.webex.com/article/nb0s0vb.

Cisco Webex Events

Video System Panelist Support Now in General Availability

Video system panelist support for Webex Events was previously released to our Limited Availability cluster customers in a prior release. This feature is now available to all sites.

This feature was previously available only for on-premises video devices. It is now available for cloud-registered video devices as well.

Cisco Webex Site Administration and Control Hub

Updated Option Label

The label that previously said “Automatically record all meetings for MiFId compliance” was updated to “Automatically record all meetings”, because this option can be used for general purposes.

Cisco Webex Web App 39.3

Mute Button in the Participants Panel

You now have access to the mute button from the Participants panel when joining meeting through the web app. This gives parity with the native client.

Cisco Webex Meetings Mobile 39.3 (Android)

Local Recording Indicator

Android mobile users now see an indicator that a recording has started, for local MP4 recordings.

Official O365 Exchange Meeting List Support

We have removed the “beta” tag from our Microsoft Office O365 Meeting List feature, in this release.

Smart Video Improvements

  • If we detect that the video is turned on, the speaker has been turned off, and there is no Bluetooth or headset connected, then we assume that users are about to hold the phone up to their ear, and automatically turn the video off.

  • When there is no ongoing video or screen share, we automatically dim the screen to save battery. In this state, users can still perform their actions without having to undim the screen first. If the device detects that the phone has moved or been picked up, then the screen will automatically light up again.

Google, Facebook, O365 Sign-in on the Mobile App

Similar to our Google, Facebook, O365 sign-in feature in Modern View, mobile app users now have a similar option to log into their mobile app using their Google, Facebook, or O365 account, accessible from their sign in flow.

If they haven't yet mapped the Google, Facebook, or O365 account to an existing Webex account, then the mobile app prompts the user to map the account, before continuing. This mapping is applicable to all future Modern View page sign-ins or other Webex Meeting mobile apps on other devices, as well.

This feature must first be enabled in Site Administration, and each service can be enabled or disabled separately.

If the user has already previously mapped their Google, Facebook, or O365 account to an existing Webex account, then they will be able to seamlessly sign in.

Cisco Webex Meetings Mobile 39.3 (iOS)

Optimized FTE Permissions Dialog

iOS users are now able to view their first-time permissions in the beginning of their initial app launch, instead of being forced to accept individual permissions during the pre-meeting and in-meeting experience.

Official O365 Exchange Meeting List Support

We have removed the “beta” tag from our Microsoft Office O365 Meeting List feature, in this release.

Google, Facebook, O365 Sign-in on the Mobile App

Similar to our Google, Facebook, O365 sign-in feature in Modern View, mobile app users now have a similar option to log into their mobile app using their Google, Facebook, or O365 account, accessible from their sign in flow.

If they haven't yet mapped the Google, Facebook, or O365 account to an existing Webex account, then the mobile app prompts the user to map the account, before continuing. This mapping is applicable to all future Modern View page sign-ins or other Webex Meeting mobile apps on other devices, as well.

This feature must first be enabled in Site Administration, and each service can be enabled or disabled separately.

If the user has already previously mapped their Google, Facebook, or O365 account to an existing Webex account, then they will be able to seamlessly sign in.

WBS39.2

Cisco Webex Meetings

Email Verification, Moderate Warning Message

In today’s security landscape, having an accurate email for the users is the fundamental step in securely delivering services to users from cloud. Cisco Webex is now requiring all users with accounts to verify their emails.

Starting two weeks after WBS39.2 site upgrade, Modern View and Classic View users will start seeing a banner towards the top of the page after sign in, informing users that we will be enforcing email verification. During the two-week period prior to this message being shown to users, site administrators can verify an email domain. All users with email belonging to a verified email domain will not see the email verification banner.

When this banner message appears, it will specify the date/release after which the verification will be mandatory.

30 days after the moderate warning message banner appears in WBS39.2, all users will be required to initially verify their emails the first time they sign into the upgraded site. They will be unable to continue using Webex Meetings functionality on their page until they've verified their email. Newly-provisioned users will be required to verify their email right away. Existing users will have one opportunity to postpone their verification, in case they have an urgent need to access their page. The postponement period is 24 hours from the moment that they click the Postpone button.

For more information, see https://help.webex.com/article/n7i635u.

View Webex Board Whiteboards in Webex Meetings

Webex Meetings users and those on video devices are now able to see drawings made on Webex Boards in all Webex meetings.

Please note that only one user is able to draw at any point in time. We will enable co-creation flows from devices in a subsequent release.

In addition, users on Webex DX devices registered to the cloud will not be able to share whiteboards in Webex Meetings.

We will complete the portfolio-wide transition to the new white board technology in a later release where Webex Meetings users, Webex Teams users, and all whiteboard-capable Webex devices will participate in co-creation flows with an enhanced toolset across the board.

This feature is enabled on February 28th for all customers.

Meeting Join Link and Meeting Number Support

The Webex desktop application now supports entering the Webex Meetings dynamic meeting link, meeting number, and video address into the joining field on the home tab.

Screen Sharing Improvements

Webex Meetings screen sharing on iPhones and iPads can now be conveniently triggered directly from within the app, instead of forcing users to rely on the native iOS device's control center.

Green Join Button in Webex Meeting Email Template

As part of our ongoing effort to improve our email templates, we added an easily recognizable green join button into the following email template:

  • MC MeetingInfo For Attendee(Productivity Tools)

In future releases, we will be expanding this to more templates, as well as simplifying and re-organizing the rest of our email templates.


This button does not appear in mobile native device calendars, due to mobile device limitations.

In-Meeting Audio Prompts Disabled for Video Devices

In-meeting audio prompts are now disabled for users joining meetings on their video devices. Relevant information is still displayed via on-screen prompts. The audible prompts when joining a meeting are also retained.

This change prevents audible distractions in the meeting, e.g., when the host mutes a participant, or when a meeting is locked.

Following is a full list of audio prompts that are no longer played:

  • User muted

  • User unmuted

  • Meeting locked

  • Meeting unlocked

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 15th for all our customers.

200 Video Devices and Teams App Participants in a Webex Meeting

With Webex Video Platform 2.0 we are increasing the number of video devices and Webex Teams apps users that can join meetings from 100 to 200.

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 1st for all our customers.

Optimized Share Dialogue From the Top Menu

Under the Share option in the top menu, the My screen, File, Application, and Whiteboard options have been consolidated into a single option called, Share content, giving a consistent experience sharing from the control bar.

The visual thumbnails in the optimized Share Content dialogue show what applications are open, making it easy to find the content to share.

Enhancements to the High Frame Rate Content Sharing (Beta)

The Optimize for Text and Images/Optimize for Motion and Video selection control has been moved to the top of the Share dialogue, making it more intuitive when sharing content.

Desktop App for Both on-Premises and Cloud Meetings

For customers who install the Cisco Webex Meetings desktop app, Cisco Webex now provides a single desktop app for both on-premises and cloud Webex meetings. This allows customers to have consistent experience for cloud and on-premises meetings.

Site Administration Webex Meetings Integration Toggle

Site Administrators are now able to toggle on or off allowing integrations developed by customers or third parties to function for users on their site. If disabled, users from this site will be unable to log into any apps or tools that were built by customers or third parties with Webex Meetings integrations that have leveraged a registered Webex OAuth client ID and Webex OAuth authorization code flow to access meeting resources via the REST APIs.


Internal Cisco-developed integrations (LMS integrations, IBM streaming, O365 integrations, Microsoft Teams integrations, Facebook Live integrations and others), are not impacted by this Site Administration setting.

More Video Streams for Video Device Users

With this release you get the best possible video experience on your video device when there are multiple users with videos participating in the meeting.

The current limitation of displaying only 5 active video users, and the rest being avatars is removed. You are now able to see video streams from everyone connected to the meeting, regardless of the app or device being used in the meeting. The video is displayed even when the user is not an active participant on the call.

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 1st for all our customers.

Meeting Participant List on On-Premises-Registered Cisco Video Devices

With this release, users joining meetings using Cisco on-premises-registered video devices are now able to see the full participant list on their touch devices, instead of a single participant that represented the meeting. In a future release, we will enable in-meeting controls as well.

This feature requires full encryption configuration on your video devices, CUCM and Expressway components. Please refer to the Active Control Configuration Guide for additional details and prerequisites: https://collaborationhelp.cisco.com/article/qbe7udb.

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 1st for all our customers.

Removal of publicly available meeting password

For security reasons, guest invitees who are signed out no longer have access to their meeting password from the publicly-available meeting information page or the publicly available ICS file that's downloadable from the meeting information page. Instead, they must contact their host for the password, or refer to their email invitation.

Invitees who are officially invited still have access to the meeting password either through their invitations or by signing into the site.

Cisco Webex Meetings and Cisco Webex Events

Local MP4 Recording for Hosts (Mac)

When local recordings are enabled on a site, the site administrators can choose to enable local recordings in MP4 format. When enabled, host recordings on computer will be created in MP4.

We highly recommend the use of Network Based Recordings for higher functionality, and a single point of management. However, customers can now use standard based recording if local recordings are required.


The host must join the meeting using VoIP in order for audio to be recorded.

The feature is currently available for hosts only.

The following network recording features are not available with local MP4:

  • Transcription

  • Recording of the Chat panel, Participant list, or other panels.

  • Recordings of File Share for files uploaded to Webex Meetings. (But Application Share and Desktop Share are recorded.)

For more information on recording a Cisco Webex meeting, see https://collaborationhelp.cisco.com/article/n62735y.

Cisco Webex Desktop Application

Microsoft Outlook for Mac 16.24 and Later Incompatibility

Due to a Microsoft Outlook for Mac code change, the current Mac Outlook plug-in for the Webex Desktop Application and Productivity Tools does not work with Outlook 16.24 and later versions for Mac. The Cisco team is actively working with Microsoft to address this issue, Cisco advises customers to stay on version 16.23 or earlier until this issue is addressed.

Cisco Webex Events

Video Device Support for VoIP-only Events

Previously, we announced video device support for Events scheduled with the Webex Audio audio type. In this release, we are excited to announce that panelists on video devices can now join Webex Events scheduled using the VoIP-only audio type as well.


If you don't already have video device support enabled on your Events site, you can request it to be turned on.

Cisco Webex Web App 39.2

Improved Messaging When no Microphone or Speakers in the Chrome Browser

We've improved the messaging when using the web app in the Chrome browser and no microphones or speakers are detected by the browser.

ChromeOS and Linux Web App User Experience Improvement

To avoid confusion, we've removed the Switch to Desktop App option in the web app on platforms where the Desktop App is not supported:

  • ChromeOS

  • Linux (Personal Room and video platform-enabled meetings)

Local Recording Indicator

Web app users now see an indicator in meetings that are using local recordings, just as they would for network-based recordings.

Cisco Webex Meetings Mobile 39.2 (Android)

Call-in Auto-Accept on Cloud-Based Video Devices

Similar to the on-premises call-in flow, users can now call into cloud-based video devices without having to tap the device panel to accept the incoming call. This matches the Desktop app experience.

Android Device Audio Improvements

Samsung S7/S7 Edge users now experience audio improvements and better echo cancellation during their Webex meetings.

Improved Meeting Join Flow from Third-Party Apps

For mobile users who are cross-launching from third-party apps like WeChat or Slack, third-party app configurations may sometimes block users from redirecting to the Webex Meeting mobile app directly to launch the app. In these cases, a Webex page is launched with no alternative flow. With this release we'll be adding a simple join meeting button to that page, so that users can continue their join meeting flow.

Cisco Webex Meetings Mobile 39.2 (iOS)

Call-in Auto-Accept on Cloud-Based Video Devices

Similar to the on-premises call-in flow, users can now call into cloud-based video devices without having to tap the device panel to accept the incoming call. This matches the Desktop app experience.

First-Time-Experience Permissions Improvement

Users are presented with all of their app permission requests in the beginning of the initial app launch, rather than being presenting with them one-by-one later in the meeting life cycle.

Improved Meeting Join Flow from Third-Party Apps

For mobile users who are cross-launching from third-party apps like WeChat or Slack, third-party app configurations may sometimes block users from redirecting to the Webex Meeting mobile app directly to launch the app. In these cases, a Webex page is launched with no alternative flow. With this release we added a simple join meeting button to that page, so that users can continue their join meeting flow.

WBS39.1

Cisco Webex Meetings

New Version for Webex Services

As we previously announced, with this release Webex Pages, Webex Mobile Applications, Webex Desktop applications, and Webex APIs are released as version 39.1.

WBS32 End of Life

WBS32 will be at End of Life by May 24, 2019. Customers who have not upgraded their sites prior to May 24th will be automatically upgraded. This End of Life applies to Productivity Tools as well, and all Productivity Tools versions earlier than 33.0.7 will be at End of Life. Customers must upgrade to the new Desktop App available for their WBS33 site.

The Desktop App can be installed in different modes to allow users to get only the Outlook Integration to allow creating Webex meetings from Outlook, or the full persistent Meetings Desktop pre-meeting experience that allows them to schedule, start, or join meetings, or wirelessly share from a single app.

Enhanced In-Meeting Pair and Join with Cloud-Registered Devices

With this release, we deliver enhanced experience with cloud-registered video devices paired with Webex Meetings Desktop applications in-meeting.

When a user chooses to join the meeting on a paired cloud registered video device, the connected device automatically joins the meeting without the need for answering the call. The device will additionally display the full meeting participant list and provide a multi-streaming video experience that allows users to see individual participant video streams.

For more information on joining a meeting from the Webex Meetings Desktop App, see https://collaborationhelp.cisco.com/article/nqx2ohdb#id_93252.

Join Meeting on a Paired Webex Share Device

You can now use the Webex Meetings desktop app to pair with a Webex Share device for use in a meeting when you join.

Any content shared in the meeting is automatically shown on the Webex Share device, which is great for use in conference rooms that are not equipped with a video device.

The proximity and the automatic join functionality is only available on Webex Control Hub-managed sites or sites where users are linked to Webex Teams accounts. This functionality requires users to sign in to the Webex Meetings desktop application.

For more information on connecting to a device from the Webex Meetings Desktop App, see https://collaborationhelp.cisco.com/article/nqx2ohdb#id_93254.

High Frame Rate Content Sharing (Beta)

We are enabling high frame rate content sharing with audio capture by default for all customers on our Limited Availability clusters (previously known as “content sharing optimized for motion and video”).

With this capability, you can share your content from the Webex Meetings desktop application at a high frame rate, and others are able to view and hear the content on other desktop applications, mobile apps, the Web App, video devices, and Webex Teams apps.

In this release, high frame rate content shared from video devices and Webex Teams apps is available at high frame rate to other video devices and Webex Teams apps users. Users in Webex Meetings receive the content at up to 10 frames per second. This will be addressed in an upcoming release.

In the last release, we announced support for annotations when sharing content optimized for motion and video on Mac. In this release, we are excited to announce you can now annotate on Windows as well.


“High Frame Rate Content Sharing” is a beta feature and available by request only. You can reach out to your Customer Success Manager to turn this feature on for your site.

To learn more about improving the quality of shared content in Webex Meetings, see https://collaborationhelp.cisco.com/article/517f0j.

Desktop Application Pre-Meeting High Frame Rate Wireless Sharing

The Webex desktop application (pre-meeting) now supports up to 30 FPS local wireless sharing on cloud-registered video devices and Webex Share devices. The audio can also be shared to cloud-registered video devices.

End users can choose to share the whole desktop or just one application in the sharing window.

Also, end users are now able to control the volume of on-premises and cloud video devices, or mute and unmute them, when the Webex desktop application (pre-meeting) is paired.

The pairing and wireless sharing functionality is only available on Webex Control Hub-managed sites or sites where users are linked to Webex Teams accounts. This functionality requires users to sign in to the Webex Meetings desktop application.

To learn more about sharing your screen with a video device, see https://collaborationhelp.cisco.com/article/nkhj2pcb.

To learn more about sharing your screen with Cisco Webex Share, see https://collaborationhelp.cisco.com/article/q1fotab.

Email Verification

For the WBS39.1 release, we previously announced that Modern View and Classic View users see an alert icon next to their profile link when they sign in. We have rolled back the experience that was planned for WBS39.1. We will deliver the email verification user experience beginning with WBS39.2. In future, we intend to deliver more prominent messaging for users who do not verify their email in this release. If you do not want users to be required to verify their email addresses, you can link your site and users to Cisco Webex Control Hub. For more information, see Link Cisco Webex Sites to Control Hub.

Cisco Webex Meetings Add-in for Office 365 General Availability

Cisco Webex Meetings for Office 365, now available in the Microsoft store, makes it easy for the O365 users to schedule, start, and join Webex meetings and Personal Room meetings across desktop, web, or mobile Outlook applications. It will work perfectly for users who have already moved to Office 365, but want to have a 1-click experience to schedule with default meeting settings, and update or check meetings from web and mobile outlook very often. When this add-in is pushed out, there is no installation required on end users' PCs. The upgrade is automatic when the new version is available in the Microsoft store.

Modern View Usability Improvements

  • Modern View users are now able to change their passwords in their Profile, for all sites managed by Cisco Webex Site Administration. Sites managed by Cisco Webex Control Hub already support this function.

    For more information about editing your profile, including editing your email and password, see https://collaborationhelp.cisco.com/article/n0s3esu#topic_4DAD36D1881F319FF85C727D1085E716 .

  • Modern View users now see a text clarification in their audio and video preferences, indicating that Personal Rooms are not yet supported for these settings. The actual Personal Room audio settings will be added in a future release.

Modern View Recordings Batch Deletion

Modern View users can now perform batch delete operations from their recording lists.

For more information about deleting and restoring recording in Modern View, see https://collaborationhelp.cisco.com/article/ncfz8gcb.

Microsoft Teams Webex Bot and tab Language Support

Webex bot and tab for Microsoft Teams now can support the languages that Webex Meetings support.

  • English (US)

  • Danish (Denmark)

  • German (Germany)

  • Spanish (Spain)

  • Spanish (Latin)

  • French (France)

  • Italian (Italy)

  • Japanese

  • Korean

  • Dutch (Netherlands)

  • Portuguese (Brazil)

  • Russian

  • Swedish

  • Turkish

  • Chinese (Simplified)

  • Chinese (Traditional)

Slack Webex Bot Language Support

Users of Slack can see Webex bot messages in their preferred languages. 1:1 message or public bot messages viewable in a channel are still in English, according to Slack's design.

The following languages are supported:

  • English

  • German

  • French

  • Spanish

  • Japanese

Cisco Webex Events

Updated Linux Attendee Join Flows for Webex Events

All Linux join flows for attendees in Webex event sessions are now fully functional, for both Modern and Classic View.

For Events attendees, all join flows are sent to the Cisco Webex Web App experience.

Cisco Webex Meetings Suite

Network and Performance Quality Indicator

Users are now alerted when their meeting experience is suffering from poor network quality or system performance, and their video quality has been lowered as a result.

During extremely poor conditions, users are prompted to turn off incoming video in order to preserve audio and content share quality.

For more information about checking meeting statistics, see https://collaborationhelp.cisco.com/article/nejf69g.

Unused Email Template Removal

As part of an ongoing process to simplify our email templates, we will be removing 24 email templates that have been identified as no longer being used. The following templates were removed:

Webex Training

  • Credit card declined for TC PPU

  • Credit card declined for TC PPU retries

Enterprise

  • Audio Only For Attendee(Productivity Tools)

  • Audio Only for Host(Productivity Tools)

  • PE Account Activation

  • PE Account Activation - Account Password not displayed

  • PE Credit Card Declined After Additional Attempts

  • PE Credit Card Declined During Subscription

  • PE Credit Card Monthly Invoice

  • PE Credit Card PPU Invoice

  • PE Customize Signup

  • PE Free Trial Cancelled

  • PE Free Trial Cancelled PPUOnly

  • PE Free Trial Cancellation Follow-up

  • PE Free Trial Cancellation Warning

  • PE Free Trial Expired (PPU-Only Users)

  • PE Free Trial Minutes Exhausted

  • PE Free Trial Minutes Exhausted PPUOnly

  • PE Subscription Canceled

  • PE Subscription Cancellation Warning

  • Summary of meeting charges

  • purchase confirmation

Cisco Webex Meetings Web App 39.1

Optimized Problem Reporting

We've made it easier to send or save a problem report when troubleshooting an issue in a meeting. You can now easily send a problem report from the Cisco Webex Meetings Web App, or from the desktop application (in-meeting) on Windows and Mac.

When not in a meeting, you can also use the Cisco Webex Meetings Desktop Application to capture a log for any meetings you've had in the past two months.

Optimized Experience with a Webex Share Device

We've optimized the experience in the Web App, making it easier to see when a Webex Share device is connected to a meeting.

Cisco Webex Meetings Mobile 39.1 (Android)

O365 Exchange Meeting List support Beta

All mobile users are now able to configure their meeting lists to pull meetings directly from their O365 Exchange server, via their in-app settings. Previously, this feature was available “on demand” to select customers via whitelist, but with this release we will be removing that whitelist.

Scheduler Invitee Limit Extended to 40

Mobile users now have their scheduler invitee limits extended from 20 to 40.

Share Meeting Information via Third-Party Chat Apps

Android users are now able to easily share their meeting information with others via third-party chat programs like Google Hangouts, Skype, etc.

Remember and Clear Search History

Android users are now able to remember and clear their recording search history, similar to iOS.

WeChat Cross-Launch

WeChat users are now able to cross-launch their Webex Meetings. We've also improved our public collaboration help documentation (see https://collaborationhelp.cisco.com/article/en-us/WBX9000017255) on how to enable other third-party applications (e.g., Slack, Skype) for a similar cross-launch experience.

Cisco Webex Meetings Mobile 39.1 (iOS)

Beta O365 Exchange Meeting List support

All mobile users are now able to configure their meeting lists to pull meetings directly from their O365 Exchange server, via their in-app settings. Previously, this feature was available “on demand” to select customers via whitelist, but with this release we will be removing that whitelist.

Face ID and Touch ID Login

iOS users connected to single sign-on (SSO) sites or sites managed by Cisco Webex Control Hub are now able to use their iPhone's Face ID and Touch ID capabilities to easily sign back into their sites. This follows the same behavior as for sites managed by Cisco Webex Site Administration.

Scheduler Invitee Limit Extended to 40

Mobile users now have their scheduler invitee limits extended from 20 to 40.

Siri Multi-Language Support

All of our existing Webex Meetings Siri commands are now supported in all languages that are supported by Webex.

Launch Whiteboard File Share

iOS users are now able to conveniently launch a blank white canvas file to annotate on.


Because this feature depends on annotation support, and Webex Events doesn't support annotations, this feature is not available in Webex Events.

iPad Screen Sharing Instructions

The iPad screen sharing instructions were updated to be specific to the tablet form factor.

Video Device Callback Improvement

Previously, there was a known usability limitation where if the Webex Meeting app is connected by the operating system after 3 minutes in the background, then the callback connection to the video device was automatically disconnected. This improvement solves the problem by keeping the meeting running in this scenario.

Siri Shortcuts Support

iOS users of Webex Meetings are now able to leverage the power of Siri Shortcuts to assign their own custom Siri voice command to a specific Webex Meetings action. For example, if you frequently find yourself joining “Al's Personal Room” on a regular basis, you can now assign the voice command “Webex One” to perform the action of seamlessly joining Al's room.

WeChat Cross-Launch

WeChat users are now able to cross-launch their Webex Meetings. We've also improved our public collaboration help documentation (see https://collaborationhelp.cisco.com/article/en-us/WBX9000017255) on how to enable other third-party applications (e.g., Slack, Skype) for a similar cross-launch experience.

WBS33.9

Cisco Webex Meetings

Enhancements to the Optimized Sharing for Motion and Video

We’ve made some great improvements when the presenter shares content in a mode optimized for motion and video:

  • Attendees who joined through the Webex Meetings web app can see the content and hear the audio.

  • Attendees viewing content from iOS and Android can now receive content in a high frame rate.

  • Remote control and annotations are now supported when sharing content optimized for motion and video on Mac. (Windows Annotation in this mode will be supported in an upcoming release.)

Note: “Optimize for motion and video” is a beta feature and available by request only. You can reach out to your Customer Success Manager or Cisco Support to turn this feature on for your site.

For more information on improving the quality of shared content in Cisco Webex Meetings, see https://collaborationhelp.cisco.com/article/517f0j.

Auto Brightness Adjust

Now, everyone in the meeting can see you even more clearly. The Webex desktop app now automatically adjusts the brightness of your webcam based on your lighting conditions.

Webex Tab in Microsoft Teams

Customers who use Microsoft Teams are now able to add a Webex tab to their Teams channel. Members of the channel can add or remove the Webex tab and set up the Webex meeting site associated with the tab.

A Webex Meetings host can now schedule a meeting with a topic, or instantly start a Personal Room meeting and notify all members in the channel. The host can also view their O365 meetings with the benefit of easily starting or joining a Webex meetings from the Webex tab meeting calendar.

A channel member or guest without a Webex meeting account can receive notifications when a meeting is started or scheduled for the channel, and join a Webex meeting via Personal Room name or meeting number of the configured meeting site.

A site administrator must enable the setting, automatically link users with Webex site if their Webex account email address matches their Microsoft Office 365 email address in Third-Party Integration in Site Administration in order to allow users to take advantage of the full functionality of the Webex tab.

For more information about Cisco Webex Meetings for Microsoft Teams, see https://collaborationhelp.cisco.com/article/ia89ccb.

Revoke Existing Integration Permissions

In preparation for the release of our new Webex Meetings RESTFul API set in early 2019, we are introducing a way for users who have integrated with a third-party tool or application to revoke their existing integration permissions from their Modern View profile page. For more information on fevoking third-party integrations from a Cisco Webex account, see https://collaborationhelp.cisco.com/article/osit0i.

Modern View Improvements

  • Modern View users are now able to update their Call me numbers in their audio preferences.

  • Modern View attendees with host accounts can now start a meeting even if they aren't designated as an official alternate host, as long as the original host passes them a host key.

  • Modern View users are now able to see the dynamic marketing-friendly end-of-meeting landing page content currently shown on Classic View (and maintained by our online team). Alternatively, sites will also continue to support the classic “Thank you for using Webex” message and the static “Download Desktop App” images (maintained by the product).

  • Android users are able to leverage the Add to Calendar button in their meeting invites, to add the Webex Meeting to their device calendars.

For more information on using your Cisco Webex site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Auto-Lock Based on Preference for Video System Started Personal Room Meetings

Meetings in your personal room are getting more secure with the introduction of automatic locking for meetings started from your video systems.

Previously, if automatic lock was enabled in Personal Room settings, meetings would not be automatically locked if hosts started the meeting from video systems or phones.

Now, meetings are automatically locked, even if the host starts the meeting from a video system or a phone. This results in a better security posture for your meetings.


If your Webex site is running on Video Platform Version 2, you can use DTMF-*5 (star-five) to unlock and re-lock your meeting from your video system. On Webex cloud-registered devices, you can do this with the native touch device controls.

If your Webex site is running on Video Platform Version 1, and if you set up auto-lock to 0 minutes after meeting start, as a host on a video systems or a phone, you will not be able to admit anyone into the meeting, since no meetings controls are available. If you want to be able to admit participants into the meeting, you will have to use the Webex Meetings apps and log in as a host.

For more information on locking or unlocking your Cisco Webex Personal Room, see https://collaborationhelp.cisco.com/article/vjfafi.

Delete Past Meetings

Previously in meetings on sites that have Webex Video enabled, the delete past meetings option was disabled in the scheduler. We have now enabled this toggle for all meetings on sites that have Webex Video enabled.

Hide Panels in MP4 Recordings

Users are now able to hide or show panels in recordings as needed to focus on shared content and speaker videos. Users are able to hide or show the Chat panel, Participant list, the Q&A panel, and the Polling panel.

For more information on playing or downloading a Cisco Webex Meeting, Event, or Training recording in Modern View, see https://collaborationhelp.cisco.com/article/aplwwj.

Cisco Webex Meetings and Cisco Webex Events

Local MP4 Recording for Hosts (Windows Only)

When local recordings are enabled on a site, the site administrators can choose to enable local recordings in MP4 format. When enabled, host recordings on computer will be created in MP4.

We highly recommend the use of Network Based Recordings for higher functionality, and a single point of management. However, customers can now use standard based recording if local recordings are required.


The host must join the meeting using VoIP in order for audio to be recorded.

The feature is currently available for hosts only.

The following network recording features are not available with local MP4:

  • Transcription

  • Recording of the Chat panel, Participant list, or other panels.

  • Recordings of File Share for files uploaded to Webex Meetings. (But Application Share and Desktop Share are recorded.)

For more information on recording a Cisco Webex meeting, see https://collaborationhelp.cisco.com/article/n62735y.

Cisco Webex Training

Webex Training Attendee Support in the Web App

Like Webex Meetings and Webex Events, Cisco Webex Training attendees can now join directly using their browser, with no downloads or plugins to install. Just select the “Join by browser” link on the join page. The web app puts basic core event functionality at your fingertips, making it easy to view and interact with others.


Web app support for Training hosts and panelists will be coming in a future release. In the meantime, hosts and panelists can join through the desktop app only.

For more information on the Webex web app, see https://collaborationhelp.cisco.com/article/n1pxgbz.

For more information on enabling local recordings in Cisco Webex Site Administration, see https://collaborationhelp.cisco.com/article/5eg60b.

Cisco Webex Meetings, Events, and Training

Simplified Video Settings across Meetings, Events, and Training

We've simplified and standardized the video settings in the scheduler across Meetings, Events, and Training. The host no longer has to worry about specifying the video quality, as Webex ensures the highest quality possible, and automatically adjusts in poor network conditions. Administrators can still set the maximum video resolution cap if desired, though we recommend using HD to maximize your meeting experience.

Cisco Webex Meetings Suite

External Site Information

Through the multimedia panel in Meetings, users can be shown links that show content from outside of Webex. Also, users can be taken to third-party sites in a browser window.

To protect Webex users from potential threats in such cases, users are now shown an information pop up any time they are about to be shown third-party content, or about to be taken to third-party site. This information pop up allows users to understand that target and allow the transition when they trust the third-party. In upcoming releases we will add information pop-up to other places in the product where users can be taken to a third-party website.

Cisco Webex Site Administration and Control Hub

Primary Language Setting for Site Administrator

Site administrators can now choose the primary language of their site so that any users who haven't set their language preference will see the Webex site and meetings email invitations in their primary language.

Site administrators can also choose to restrict the languages available to users. This ensures that users are choosing the correct language and getting the emails that were designed for their specific site.

For more information on changing language settings for a Cisco Webex site in Cisco Webex Site Administration, see https://collaborationhelp.cisco.com/article/5xg9lbb.

For more information on changing language settings for a Cisco Webex site in Cisco Webex Control Hub, see https://collaborationhelp.cisco.com/article/8l6ih5.

Cisco Webex Meetings Mobile 11.7 (Android)

Google Assistant Support

Android users are now able to use Google Assistant voice commands to schedule meetings, start and join meetings, and start and join Personal Rooms. This feature requires a back end server deployment which may delay the rollout of this functionality after the v11.7 application release. Additional details on the exact rollout schedule will be available soon.

Here are some examples of available commands:

Action

Commands

Start your own Personal Room

"Start my Personal Room"

"Join my Personal Room"

"Join my own room"

"Launch my room"

"Launch my Personal Room"

"Look for my next meeting"

"Join my next meeting"

"Join upcoming meeting"

"Join my upcoming meeting"

"Join my next upcoming meeting"

"Join next upcoming meeting"

Join someone else's Personal Room

"Join [person]'s Personal Room"

"Join [person] Personal Room"

"Join [person]'s room"

"Join [person] room"

"Rejoin [person]'s room"

"I want to rejoin [person]'s room"

"Please join [person]'s room"

"I want to join [person] room"

Update settings

"Update"

"Update setting"

Beta: Scan Writing to Join a Meeting

Android users are now able to scan a handwritten or typed meeting number or Personal Room ID, on a physical piece of paper or a screen, to join their Webex Meeting or Personal Room.

Search History Remembered

Android users are now able to have their search history remembered. Users can also clear their recordings search history.

Improved User Interface on Android Tablets

  • The video strip alignment on Android tablets now matches the alignment on Android smartphones.

  • The Centralized Control Bar on Android tablets now matches Centralized Control Bar on Android smartphones.

  • Users now see a simplified in-app settings layout, with clearer sections for each in-app setting.

View Attendee Recordings by Default

Users now have the capability to view their attendee recordings within the app enabled by default. Previously, this had to be enabled manually by the site administrator before mobile users could start using it.

Cisco Webex Meetings Mobile 11.7 (iOS)

iPhone Orientation Detection

iOS users now have access to a smart mode, which detects the phone's orientation and turns video on or off accordingly.

For example if the phone is face down on the table, then the video is turned off. If it is facing the user, then the video is turned on.

Improved Siri Search Support

iOS users can now use certain Siri commands to bypass searches on their scheduled meetings list, and look directly for Personal Rooms to join.

View Attendee Recordings by Default

Users now have the capability to view their attendee recordings within the app enabled by default. Previously, this had to be enabled manually by the site administrator before mobile users could start using it.

Breakout Sessions for iPhones

iPhone users can now join, attend, and present content in Cisco Webex Training Breakout sessions directly from their iPhones.

This functionality was previously introduced for iPads.

WBS33.8

Cisco Webex Versioning Change Announcement

Please note: We are simplifying the Cisco Webex Meetings versioning model. Beginning with the January 2019 release, all Webex Meetings products, such as all Cisco Webex Desktop Applications, Cisco Webex Meetings Mobile (iOS and Android), the Cisco Webex Web App and APIs will all be versioned as WBS39.1.

This will help customers and users by eliminating the complexity of managing multiple versions, and by simplifying support-related interactions.

Cisco Webex Meetings

Cisco Webex Board Integration

We previously announced the ability for Webex desktop and Mobile Meetings apps to see drawings and annotations made on Webex boards that have joined the meeting. However, due to additional dependencies, we are delaying availability of this feature until an upcoming release. We will announce as soon as feature is available.

Beta: High Frame Rate Sharing on Mac

In a previous release, we enhanced the Cisco Webex Meetings Desktop Application on Windows to allow sharing content in a mode optimized for motion and video. When users choose the Optimize for motion and video, content is sent and received at a high frame rate. With this enabled, users can view full-motion in HD (depending on available bandwidth).

We are now providing Mac users with the same ability to send and receive content sharing in a high frame-rate. Mac users can now enable the Optimize for motion and video mode.

Note:


  • Users attending from Cisco Webex Meetings for iOS and Android, and the Cisco Webex Meetings Web App are not able to see the high frame rate media. These users continue to see the current lower frame rates. This will be available in a future release.

  • Webex Video Devices or Webex Teams cannot send media in high frame rate to all Webex Meetings Apps. This will be addressed in a future release.

  • This feature is only available for sites with Webex Video Platform Version 2. Administrators can check which video version they are using from the Cisco Webex Meetings Site Administration portal.

For more information on high frame rate sharing, see https://collaborationhelp.cisco.com/article/517f0j.

Improved Audio Join Experience for Cisco Webex Teams Users

The Cisco Webex Teams application now has a similar audio join experience to joining a meeting using the Cisco Webex Meetings application. Webex Teams users are able to choose Call me or Call in when joining a Cisco Webex meeting. Users are also able to store their preferred audio join methods.

Modern View Interface Improvements

Scheduler Improvements:

Modern View users now have access to the ICS email attachment in their scheduled meetings.

A new Scheduler option allows anyone with a host account to host their scheduled Webex meeting.

Modern View Preferences Improvements:

Users are now able to update their profile emails, provided they are on sites that are not managed by Cisco Webex Control Hub.

Users are now able to turn on their auto-connect to VoIP preference.

Users are now able to set their audio pin and their default call-in numbers.

For the Webex Control Hub managed sites, users can now see the customized administrator’s customized contact information or customized support links on the Modern View.

Other improvements:

Hosts are now able to access their detailed usage reports directly from their Modern View, using their Insights link.

Guest users can now see the new desktop app in their tips and tricks carousel, with an opportunity to download it.

Early attendees who attempt to join before a meeting's scheduled start time, now see a countdown timer informing them of when they will be able to join.

For more information on using your site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Support Connecting to Cloud Registered Video Devices in the Pre-Meeting Experience

For Webex Control Hub managed sites, the Webex Desktop Application now supports connection with cloud-registered video devices in the pre-meeting experience. Now users can simply walk into a conference room, connect to the video device, and start sharing the content.

The connection functionality was previously supported with on-premises-registered video devices and is now also supported with cloud-registered video devices.

For information on using the Cisco Webex desktop app to share your screen with a video device, see https://collaborationhelp.cisco.com/article/nkhj2pcb.

In addition to local sharing of content on the connected device, when a user starts a meeting from the Webex desktop application pre-meeting component, the connected device automatically joins the meeting without the need to call back. Signed-in users will enjoy automatic join, even when they join the meeting from a web browser and, in-meeting, they connect to a cloud video device.

The proximity and the automatic join functionality is only available on Webex Control Hub-managed sites or sites where users are linked to Webex Teams accounts. This functionality requires users to sign in to the Webex Meetings desktop application.

For more information on using the Cisco Webex Meetings desktop app, see https://collaborationhelp.cisco.com/article/nqx2ohdb.

Share to a Webex Share Device

Users on a Webex Control Hub managed sites, can now do local, wireless sharing to a Webex Share device from their Webex Meetings Desktop Application.

Webex Share can turn any TV or monitor with an HDMI port into a wireless display. Simply open the Connect to a device tab in the Webex Meetings pre-meeting experience, and choose the Webex Share device you would like to share to.

These users will also enjoy higher resolutions of thumbnail video available through new multistream technology.

This functionality is only available on Webex Control Hub managed sites or sites where users are linked to have Webex Teams accounts. This functionality requires that user signs in Webex Meetings Desktop Application.

For more information on using the Cisco Webex desktop app to share your screen with Webex Share, see https://collaborationhelp.cisco.com/article/q1fotab.

Auto-Lock Based on Preference for Video System Started Personal Room Meetings

We previously announced automatic locking for meetings started from video system. This feature was moved to the WBS33.9 release.

Cisco Webex Meetings and Cisco Webex Events

Accessibility Improvements on Mac

We’ve made several improvements to the Mac versions of the Cisco Webex Meetings and Cisco Webex Events user interfaces that greatly enhance accessibility and usability:

  • Users can use the shortcut F6 and Shift F6 to switch between the Video and Sharing (Main screen) area and the Panels area (this follows Microsoft Windows functionality).

  • Users can use the shortcut F6 and Shift F6 to switch between Panels.

  • Users can use the keyboard Tab and Shift+Tab to access visible buttons on the following panels:

    • Participants

    • Chat

    • Notes

    • Closed Caption

    • Multimedia Viewer

    • Q&A

    • Polling

For more information on Cisco Webex Meetings and Cisco Webex Events accessibility features, see https://collaborationhelp.cisco.com/article/84har3.

Cisco Webex Events and Cisco Webex Training

Modern View Interface Improvements

Recording Improvements:

Recording list users can now share their Events and Training recordings, either using email or to other users' recording lists.

Join and List improvements:

Training sessions and events can now be viewed from the Modern View dashboard and Modern View meeting list. Invitees can now cross-launch into those sessions from their meeting list and dashboard.

Users can now enter the session number to join the training session or event directly from the Join by number field in the Modern View dashboard.

For more information on using your Cisco Webex site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Cisco Webex Events

Retirement of the Webex Events Flash Client

As we previously announced, we are retiring the Webex Events Flash client in this release across all sites.

This option will be removed from Cisco Webex Site Administration, and the Cisco Webex Events attendee join page. When joining events, attendees can choose to join using the Cisco Webex Desktop Application or choose the Join by browser option to join using the Cisco Webex Web App.

Cisco Webex Meetings Suite

Versioning Improvement

In preparation for the upcoming versioning alignment initiative, we are removing the Service version row from the About section of our front end pages downloads, and the “WBS33” reference from the About page in applications.

Please see our upcoming versioning alignment announcement below.

The following applications are updated with application changes:

  • Windows, Mac, and Java applications for Cisco Webex Meetings, Cisco Webex Events, Cisco Webex Training, Cisco Webex Support

  • Cisco Webex Meetings Mobile for iOS and Android

  • WebACD application

  • NBR offline player

  • Local recorder, player, and editor

  • Polling editor

  • Access Anywhere and Remote Access

Cisco Webex Site Administration and Control Hub

Control Hub Enhancements

Administrators now have additional site management settings in Cisco Webex Control Hub. These settings are already available in the Cisco Webex Site Administration portal.

With these new settings, administrators can do the following:

Cisco Webex Meetings Mobile 11.6 (Android)

Webex Events Support

Android mobile users can now view shared video screens for their Webex Event sessions. This provides parity with iOS and Desktop clients.

Usability Improvements

Android users now have their speaker enabled by default, if there are no headphones connected.

Picture in Picture Support

Android users in a meeting are now able to exit their Webex Meetings app to multi-task, while a small window appears in the bottom right to show the active speaker or shared screen content.


Only Android OS 8 and later devices are supported.

Recording List Improvements

Android hosts can now share recordings directly to others’ attendee recording lists directly from within their mobile app.

Android hosts can make their recording links public to all users, and also be able to copy and share links.

Android users can now download their MP4 recordings for offline playback.

Cisco Webex Meetings Mobile 11.6 (iOS)

Additional AR File Support

The Meetings Mobile app for iOS now supports the USDZ file format for Augmented Reality (AR) sharing.

iPad Pro 2018 Support

We are announcing official support for iPad Pro 2018.


Limitations:

  • The display is not optimized for the larger screen.

  • The iPad Pro's updated on-screen keyboard and new hardware Smart Keyboard are not yet supported.

  • Apple Pencil for annotation and whiteboard use is not yet supported.

  • Credentials and SSO using TouchID and not remembered.

iOS 12.1 Support

We are announcing official support for iOS 12.1.

Attendee Recording List Enabled for All Users

Existing mobile users now have the capability to view their attendee recordings within the app enabled by default.

Previously this had to be toggled on manually by the customer’s site admin, before mobile users could start using it.

WBS33.7

Cisco Webex Meetings

Beta: Optimized Sharing for Video, Animations, and Audio (Windows)

Now, when sharing your desktop or application from Windows, you can choose whether you want to optimize your share for text and images, or for motion and video.

  • Optimizing for text and images ensures the highest resolution possible, and is great for sharing things like documents and slides.

  • Optimizing for motion and video ensures a higher frame rate, so you can share video, animations, and other media smoothly.

You can even share your desktop audio, which allows everyone to hear what you’re sharing through the Webex audio conference—whether they’re joined from phone, VoIP, or video system.

For more information, see https://collaborationhelp.cisco.com/article/517f0j.

Optimized sharing on Webex Devices through HDMI

Webex devices are now able to automatically detect and adapt to content with high levels of motion while sharing your desktop via an HDMI cable. In this mode, other video devices will be able to receive content at high frame rates with audio. Webex Meetings applications show content at up to 15 FPS in this release, when content is shared from video devices. This will increase to 30 FPS in an upcoming release.


This feature is a limited beta roll-out. It is by request only. Contact your CSM if you are interested in learning more about participating in the limited roll-out, as certain limitations may apply.

Participant List for On-Premises Registered Cisco Video Devices

We previously announced the availability of this feature, but it was moved to a later release.

Dual-screen Video for On-Premises Registered Cisco Video Devices

Users joining meetings from on-premises registered dual-screen endpoints can now see meeting participants’ video on both screens, just like they can on cloud-registered ones.

This is another step in achieving full meeting UI convergence across our entire collaboration portfolio, where we aim to enhance the end-user experience.


CE devices must be running CE9.1.3 or later.

General availability for this feature is December 15, 2018 for all sites.

Improved Content Quality for Skype for Business Users

We improved the content quality for Skype for Business users in meetings. Previously, these users would see content share delivered in the main video channel, resulting in blurry images. With this enhancement, users can now see content in a dedicated window in the Skype for Business application, with sharper images.

Important note for Skype for Business and network administrators:

To take advantage of this enhancement, your company's network configuration needs to meet the following requirements:

  1. DNS SRV Records: Your company's public DNS records need to be configured properly to support inbound content share call requests. Specifically, the SIP federation TLS DNS SRV record with port TCP/5061 needs to point to your Skype for Business Access Edge fully-qualified domain name.

    For example:

    _sipfederationtls._tcp.example.com SRV 5061 ==> edge.company.com

  2. Media ports: You must ensure TCP ports ranging from 56,000 through 57,000 are open to accept incoming network connections, in addition to the UDP ports that were already documented in an earlier release.

    General availability for this feature is December 1, 2018 for all sites.

Modern View Interface Improvements

Responsive design improvements:

Modern View users who resize their Desktop browser window can now see their page experience automatically adjust to the new browser window dimensions in a user-friendly way.

Personal Room improvements:

Modern View Personal Room users are now able to set their alternate host and "anyone can host" settings.

Scheduler improvements:

Modern View schedulers can now set their meetings to require login.

Modern View schedulers are able to set an auto-record function for their meetings. This setting is disabled by default, and existing scheduled meetings are not affected by any settings changes.

Recording improvements:

Modern View users are now able to delete recordings and recover recordings, using recycling bin capabilities

Modern View users are now able to share (via email) their recordings to external guests, invitees, and attendees who don't have Webex accounts.

Preferences/support improvements:

Modern View now displays a downloads page, which contains Webex Meetings components that users can download, and versioning information for each component in the About section.

For more information about the Modern View interface, see https://collaborationhelp.cisco.com/article/n0s3esu.

Google Calendar Integration

Cisco Webex now integrates with Google Calendar. Cisco Webex for Google Calendar makes it easier than ever to schedule and join Webex meetings. You'll see the Webex icon every time you need to schedule a meeting. Schedule the people and meeting rooms you need to have a productive meeting, and when it's time to start, everyone sees a link or button to join the meeting.

The Google calendar native integration add-on is available in the G Suite Marketplace. Once installed, the scheduling capability works across desktop and mobile devices.

For more information about Cisco Webex for Google Calendar, see https://collaborationhelp.cisco.com/article/now4kjcb.

Cisco Webex Events

Limited Roll-out: Cisco Video System Support in Cisco Webex Events

Webex Events panelists can now join events using on premises-registered video systems. Panelists can dial in to an event directly, or select the Call my video system option in the event when joining from the Webex Desktop Application.

Attendees cannot join through a video system unless they are promoted to panelist.

The VoIP Only audio type does not currently support joining through a video system. When scheduling an event, you must select the Webex Audio audio option in order for panelists to be able to join using a video endpoint. Video system support in VoIP Only events will be supported in an upcoming release.

This feature requires Cisco Webex Video Platform Version 2.


This feature is by request only. Contact your CSM if you are interested in learning more about participating in the limited roll-out, as certain limitations may apply.

For more information about Cisco Webex Events panelist roles, see https://collaborationhelp.cisco.com/article/eazrufb.

Cisco Webex Meetings and Cisco Webex Events

Active speaker indicator in the Participants panel

In the Participants panel, the active speaker indicator has been moved to the right, making it easier to distinguish who is speaking and who is on mute.

Cisco Webex Meetings Suite

WBS33.6 Lockdown Release

Our previous release, WBS33.6, was a lockdown release. Customers looking to minimize the changes in their environment can lock down their Webex Meetings desktop applications to this version.

To review the Webex Meetings End-of-Version-Support Policy document for retirement dates and other details, see https://collaborationhelp.cisco.com/article/ns12j0bb.


Locking down will prevent automatic updates of desktop applications and customers can schedule updates on their preferred time. Preventing automatic updates is not a recommended configuration, as it prevents automatic delivery of critical updates or new features/enhancements. However, many Webex Meetings customers choose to do so with careful assessment of their business processes. Lockdown is only applicable for desktop applications as customers automatically receive all updates and on Cisco Webex cloud.

LMS Integration

Starting December 1, 2018, Cisco Webex will be able to integrate with Learning Management Systems (LMS).

This integration will provide a native collaboration experience:

  • Deep integration to match LMS look and feel

  • Allow one-time and recurring meeting

  • OBTP to start or join meeting

  • Simple toggle for upcoming and past meetings

  • Post the meeting schedules to the LMS calendar

This integration will also allow quick access to past meeting recordings:

  • Engaging video thumbnail

  • Easy post meeting management

  • Cross-post recordings to the LMS calendar

This integration will encourage collaboration among students outside classrooms, increase engagement among faculty and students, and provide an interactive classroom experience for remote users.

This integration works for any LMS that supports LTI 1.1 with deeper integration support for Canvas, Blackboard, Desire2Learn, Moodle, and Saka.

Cisco Webex Site Administration and Control Hub

Recording Management Page in Control Hub

For sites managed with Cisco Webex Control Hub, the recording management page is now available in the Control Hub. Previously, the Recordings Management page was only available in the Cisco Webex Site Administration portal.

For more information about managing recordings with Cisco Webex Control Hub, see https://collaborationhelp.cisco.com/article/dmsu2c.

Cisco Webex Meetings Mobile 11.5 (Android)

Memorized Screen State

Mobile users now have their video maximized/minimized state remembered from meeting to meeting, instead of having it reset.

Options to Follow in Social Media

Mobile users now see Follow on Twitter and Follow on FB options in the About section of their Webex Meetings app.

Google Assistant Voice Command Support

We previously announced Google Assistant voice command support, but this feature has now been deferred to a future release.

Search by Recording Title

Android users can now search using their recording title, to pull up a list of meetings with that search keyword in their recording list.

Polling Support

Cisco Webex Training and Cisco Webex Event attendees on Android devices can now participate in polling.

Beta: Handoff to Windows Laptop

Handoff your ongoing meeting from your Android phone to your Windows laptop. Audio is automatically switched between devices, for both PSTN and VoIP.

Pre-conditions/Limitations:

  • New Desktop Application WBS33.6 or later required

  • Android and Webex Desktop app must be logged into the same account

  • Android Phone needs speaker to be enabled

  • Desktop device must have an enabled microphone

  • Users may need to disable their noise cancellation setting Beam Forming on their Windows device

  • Mobile device will have their speaker temporarily enabled (user will be prompted if user is on headphones)

  • Meeting handoff will take 20-30 seconds, during which meeting will be audible to users

  • If the desktop application is paired to a nearby endpoint device (such as a DX80), then the handoff prioritizes connecting its audio to that device first, instead of to your VoIP or PSTN audio

  • Macs and iPhones not yet supported

Cisco Webex Meetings Mobile 11.5 (iOS)

Breakout Session for iPads

iPad users can now join, attend, and present content in Cisco Webex Training Breakout sessions directly from their iPads. iPhone support is coming in a future release.

Memorized Screen State

Mobile users now have their video maximized/minimized state remembered from meeting to meeting, instead of having it reset.

Usability Improvements

  • Mobile users now see Follow on Twitter and Follow on FB options in the About section of their Webex Meetings app.

  • Users now have all of their remaining rectangular buttons converted to the rounded style. The overflow menu in the centralized control bar now conforms to the same style.

WBS33.6.16

WBS33.6.16 Lockdown Release

WBS33.6.16 is a lockdown release. Customers looking to have updated features while minimizing the changes in their environment can lock down their Webex Meetings desktop applications to this version.

For more info about this lockdown version, see: https://help.webex.com/n180cm1/Webex-Meetings-Suite-Lockdown-Announcements#id_123779.

To review the Webex Meetings End-of-Version-Support Policy document for retirement dates and other details, see: https://help.webex.com/ns12j0bb/.

WBS33.6.15 - macOS Catalina Support

In our previous WBS39.8 update, we announced that Webex Meetings would support macOS Catalina (Version 10.15). For users on lockdown versions of the desktop app who want to access Catalina, they will need to run WBS33.6.15 or higher.


Earlier versions may be limited to using the Webex Meetings web scheduler and the web app to schedule, start, and join meetings. In general, we recommend that you don't upgrade to macOS Catalina until this patch is released.

For more info on macOS Catalina support, support for earlier versions, and caveats, see: https://help.webex.com/73zvl3/.

WBS33.6

WBS33.6 Lockdown Release

WBS33.6 is a lockdown release. Customers looking to minimize the changes in their environment can lock down their Webex Meetings desktop applications to this version.

To review the Webex Meetings End-of-Version-Support Policy document for retirement dates and other details, see https://collaborationhelp.cisco.com/article/ns12j0bb.


Locking down will prevent automatic updates of desktop applications and customers can schedule updates on their preferred time. Preventing automatic updates is not a recommended configuration, as it prevents automatic delivery of critical updates or new features/enhancements. However, many Webex Meetings customers choose to do so with careful assessment of their business processes. Lockdown is only applicable for desktop applications as customers automatically receive all updates and on Cisco Webex cloud.

Cisco Webex Meetings

64-bit Mac NBR Player

The network-based recording (NBR) player for Mac is now a 64-bit application.

Improved First-Time Experience for Hosts

Newly-provisioned hosts who sign into Modern View for the first time see a simplified first-time experience that prompts them to do the following:

  • Select their language

  • Upload their avatar

  • Try out a test meeting

Modern View for TSP Customers

Cisco Webex Meetings now supports TSP customers who want to enable the Modern View experience for their sites. This feature is enabled by default for TSP sites starting with the 33.6 deployment.

For more information on using your Cisco Webex site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

For more information on how to choose Modern View or Classic View as the default view for your Cisco Webex Meetings site, see https://collaborationhelp.cisco.com/article/nxvuu5f.

Scheduler Improvements

Modern View users can now see audio passwords associated with their scheduled meetings.

Modern View users are now able to schedule TSP, Webex Video, and VoIP-only meetings.

Recording List Improvements

Modern View users are now able to edit the recording title and description. They can also view the total storage size for recording files.

Modern View users are now able to set a preference to automatically share their hosted recordings after their meetings.

Modern View users can now view Cisco Webex Events and Cisco Webex Training recordings. For Events and Training session recordings, the share function is not currently supported.


Hosts are still unable to share recordings directly to external guest users via email. They can only share directly with account holders on that site, or copy and paste a public link to their external attendees.

For more information, see the section on recordings in the article on Modern View.

Audio Settings Improvements

Modern View users now have access to the following Cisco Webex Meetings audio settings in their preferences:

  • Ability to select audio connection type (Webex Audio, VoIP only, Other telephony service, none)

  • Ability to enable and disable the display of toll-free numbers

  • Ability to enable and disable the display of the global call-in number list to attendees

  • Ability to set entry and exit tone

  • Audio password support

For more information, see the section on preferences in the article on Modern View.

Customized Support Links

Site administrators who customize their contact information or their support link in the Site Administration portal, now see these customizations reflected in their Modern View support link. If they customize both their contact info and their support link, then the left navigation is split into a support link and a contact info link.


In this release, Modern View does not reflect support link and contact customizations done in the Webex Control Hub. This functionality will be provided in an upcoming release.

Sign in to Webex Using Google, Facebook, or Microsoft Office 365 Credentials

Modern View users can now choose to sign into their Modern View page experience using their Google, Facebook, or Microsoft Office 365 credentials. When they sign in for the first time, they are initially prompted to map these credentials to their Webex credentials. After that, they will be able to leverage their Google, Facebook, or Microsoft Office 365 credentials to sign in on different devices and browsers going forward.

For more information, see https://collaborationhelp.cisco.com/article/a6l16cb.

For information on how site administrators can enable this feature, see https://collaborationhelp.cisco.com/article/hgxam4.


This feature is not available for some sites hosted by certain datacenters, FedRAMP-authorized sites, and older Webex Meetings Online (formerly Webex 11) users.

macOS 10.14 Mojave Support

All Cisco Webex Meetings applications for Mac now support macOS Mojave.

Improved Meeting Experience with Webex Devices

This feature was deferred to a later release.

Cisco Webex Meetings, Events, Training

My Files Deprecation

As we announced previously, Webex sites now have their “My Files” functionality removed. Sites retain their “My recordings” and “Upload course materials” capabilities.

In the scheduler, users are still able to add and remove files, as well as attach those files to their training session or event. However, they will no longer be able to see their file structure, and no longer have access to previously created sub-folders. All existing scheduled meetings retain their existing attachments.

Cisco Webex Meetings and Events

Improvements to the Video-Centric Experience

We previously released the new video-centric meeting experience that offered maximized real estate for face-to-face HD video meetings, new layouts for better control of the meeting view, and simplified controls to make meetings and events easier to host and attend.

Now, we’re introducing even more improvements to further enhance the experience:

  • Updated the look and feel of the floating icon tray in sharing mode, see example

  • Updated the style in panels, such as Polling, Q&A, and Notes panels, and updated the style in the Invite & Remind dialog

  • Updated the style in the Audio Broadcast dialogs in Cisco Webex Events, see example

  • Updated the audio flow for meetings set to VoIP-only audio to make it more consistent with Webex Audio meetings

  • Optimized the Audio Connections dialog when using Call my computer to allow adjusting computer audio settings in a single menu, see example

Cisco Webex Support

64-Bit Support Application

The Webex Support desktop application for Mac is now a 64-bit application.

Cisco Webex Site Administration and Control Hub

Site Version Upgrade for Scheduling in Site Administration and Control Hub

Customer site administrators of a lockdown version can self-schedule version upgrade up to a month in advance in Site Administration and Control Hub.

If the site is managed by a partner using Control Hub, this feature is not yet available.


This feature is in limited availability only.

Cisco Webex Web App 4.3

Update to the Webex Content Sharing Extension

Due to a change in the Google Chrome browser, users installing the content-sharing extension for the first time will be redirected to the Chrome web store in a separate browser window for installation and instructions. This change does not affect anyone who has already installed the content sharing extension.

Cisco Webex Meetings Mobile 11.4 (Android)

Modernized Flow Improvements for First Time Users

Users who haven't yet installed the Webex Meetings mobile app now see an improved first time experience. First time and guest users are taken to a mobile page which offers an easy way to join the audio-only meeting. After the meeting, users are shown a redirected page that offers the mobile app download for future meetings.

Users must still manually enter their access code when joining via this link.

Changes in the audio only meeting join section of their Webex Meetings email templates better clarify under what conditions users are able to join the audio-only meeting via that link. Learn more about joining meetings from Android.

This feature is dependent on the Cisco Webex Page WBS33.6, not on the mobile app version 11.4.

In-app Meeting List Improvements

Android users now see several improvements in their in-app meeting list experience, for their calendar scraped meetings:

  • View and tap on audio call-in information directly from their meeting information.

  • In-app access to the entire contents of the email and calendar invitation, so they will not have to exit the app to see it.

  • Access to join their meeting if the host has started that scheduled Webex meeting early (instead of being forced to wait until 15 minutes prior to the scheduled start time).

  • Access to join a scheduled Personal Room at any point (instead of being forced to wait until 15 minutes prior to the scheduled start time). If the host has not yet started their Personal Room, then the attendee will be taken to the lobby.

Learn more about meeting lists.

Internal Callback Number Support for CCA Customers

CCA customers are now able to use internal callback extensions to join the audio from the Webex Meeting app on their Android devices. Users can select “No country code” and specify their internal callback extension to get connected to the audio.

Audio Icon Indicators

Android users now see audio icon indicators for how their participants are joining. Icons show either a desktop PSTN audio connection, a desktop VoIP audio connection, or a mobile connection.

This feature is dependent on Webex site version WBS33.6.

Cisco Webex Meetings Mobile 11.4 (iOS)

Blurred Background Support for iOS

iOS video attendees are now able to blur their background, to remove distracting elements from their surroundings as they participate in video meetings.


This feature is available for iPhone X and newer devices.

iOS 12 Official Support

Cisco Webex Meetings Mobile iOS version 11.4 officially supports the new iOS 12 operating system.

In-app Attendee Recording List Support

Users are now able to access recordings of meetings that they've attended directly from their in-app recording list, if the host has shared the recording permission with them.

Learn more about in-meeting interactions.

Screen Sharing Improvements

We previously announced that screen sharing improvements would be included in this release. We've now deferred these improvements to a future release.

Personal Room History Improvements

If iOS users sign out for the first time, they are presented with a dialogue asking if they'd like to retain their Personal Room history for future use.

Links to Augmented Reality Files

iOS users now have link access to a repository of additional 3D file images, for their Augmented Reality function.

For more information on using augmented reality, see the section on augmented reality here: https://collaborationhelp.cisco.com/article/en-us/nowvmhw.

WBS33.5

Cisco Webex Meetings

Cisco Webex Edge Audio

Cisco Webex Edge Audio provides an on-net path (VoIP) for participants to join meetings from their existing IP Phones with no change in behavior or training required. Webex Edge Audio supports all Cisco unified communications solutions, providing high-quality audio (wideband codec) and cost savings by bypassing the PSTN.

Webex Edge Audio is included in the Cisco Collaboration Flex Plan 2.0. It is highly recommended to deploy the Webex Edge Connect Peering Link along with Webex Edge Audio for the best quality audio experience.

Customer benefits:

  • No change in user behavior or training required

  • Improved audio quality with wideband codec

  • Cost savings for routing audio calls via VoIP and bypassing PSTN

  • Easier to scale and manage with minimal provisioning required

  • Flexible on-net and off-net deployment (Webex Edge Audio only)

  • Simple set up

For a list of requirements, see https://collaborationhelp.cisco.com/article/nkhp692.

For the configuarion guide, see https://collaborationhelp.cisco.com/article/xmsy7d.

Customers will have access to this feature in their Site Administration portal or Control Hub starting mid-October 2018 when they purchase meetings under the Flex Plan 2.0. Customers who are already under Flex Plan 2.0 will need to modify their subscription at no additional cost to use this feature. A link to the detailed deployment guide will also be made available in the same time frame.

Cisco Webex Edge Connect

As part of the Cisco Webex Edge offer, we are also introducing Webex Edge Connect. Webex Edge Connect is a dedicated, managed, QoS enabled IP link from customers’ premises to the Cisco Webex cloud through direct peering via the Equinix Cloud Exchange, leading to better and faster Cisco Webex meetings powered by the Cisco Webex Backbone. The direct connection provides enhanced meeting quality with consistent network performance and added security.

Predictable and Reliable

The dedicated peering connection is free from the variability of the Internet traffic. As we know real-time video and audio conferencing flows are very sensitive to congestion, packet loss, jitter and delay. If a customer has a very busy internet connection, it can interfere with the quality of the meeting traffic. By dedicating a physical peering connection, customers can now rest assure that their day-day core business conducted over the internet does not interfere with meetings and vice-versa.

Secure

Cisco Webex Edge Connect provides end-to-end security. Not only are the media flows encrypted but they are carried over a dedicated managed link that is not exposed to the public internet. As a result, the solution is completely safe from most internet attacks like Denial of Service attacks and man-in-the middle exploits.

By combining Webex Edge Audio and Webex Edge Connect, customers can be assured of a consistent and reliable meeting experience that is so critically important for conducting their day to day core business.

For more information, see https://collaborationhelp.cisco.com/article/n68tcpb.

This capability will be available for purchase from Cisco starting mid-Oct 2018.

Connection Type Displayed for Cisco Webex Teams Participants

When a Cisco Webex Teams user joins a Cisco Webex Meetings meeting, the device icon associated with that user now indicates the device used to join: PSTN, VoIP, or video system.

Callback Language Based on Application Settings

The language used in the callback prompts is now based on the language settings on the Webex application that is asking the meeting to call back. Previously, the language was based on the country code.

Scheduler and Personal Room Improvements (Modern View)

In this release, Modern View schedulers have access to schedule on behalf, set an agenda, set their Join before host preference, and send a reminder. Personal Room users also have access to auto-lock settings and host notification capabilities. For more information, see the section on scheduling a meeting in this Modern View article.

Recording Improvements (Modern View)

In this release, recording list users are now able to download recordings, edit permissions, and share their recordings with others. For more information, see the section on recordings in this Modern View article.

Attendee and Invitee Recording List Support (Modern View)

If a host decides to share a recording, attendees and invitees with Webex host accounts are now able to log into the modern view page and have access to that recording that they've attended or missed. Invitees must be on the permissions list that the host decides to share with.

Cisco Webex for Google Calendar

A new Cisco Webex integration will be available for Google Calendar for G Suite in mid-September 2018.

Administrators follow a simple process to enable the integration for their site, and then users can start using it without having to install anything. With Cisco Webex for Google Calendar, users can easily add a Webex meeting or Webex Personal Room meeting to an event in their Google Calendar. Webex meeting information is then added to the meeting, including a link to join a meeting and a video address for dialing in from a video system. The integration supports scheduling recurring meetings and exceptions, and also supports allowing other hosts to schedule meetings on your behalf. If your site is enabled for the Cisco Webex Hybrid Calendar Service, users will also see a join button on your Cisco Webex video device and in the Cisco Webex Teams app before the meeting is scheduled to start.

To learn more about this integration, see https://collaborationhelp.cisco.com/article/now4kjcb.

For known issues and limitations, see https://collaborationhelp.cisco.com/article/6vytvv.

Cisco Webex Meetings Suite

Recording Transcriptions (Trial)

Cisco Webex now supports transcriptions for recordings. Site administrators can turn this functionality on for everyone, for specific users, or allow users to turn this on for themselves.

When transcriptions are turned on, users can view captioning and transcriptions of their recordings. Users can search for keywords within a recording and, with a click, cue the recording to where that word is spoken.

The audio portion of recordings are sent to VoiceBase, a trusted Cisco partner, for processing the transcripts. VoiceBase is reviewed and approved by Cisco Infosec to process the most sensitive data, according to Cisco's data classification. VoiceBase only receives and processes the audio portion of MP4 recording sent by Cisco Webex to deliver the transcript. Once the transcript is sent back, VoiceBase deletes the audio.

This functionality is available by trial for sites in the US and Canada. During the trial period, the transcription service is provided at no extra charge. Customers will be notified as trial period reaches expiration.

Notes:

  • Transcriptions are available only for new recordings of meetings hosted by users after they have acquired transcription privileges.

  • Transcriptions are available in English only.

  • This functionality is currently available to Webex sites in the US and Canada.

  • This functionality is available for MP4 recordings only.

For information on creating recording transcripts, see https://collaborationhelp.cisco.com/article/nk62t5eb.

For information on viewing, searching, and editing recording transcripts, see https://collaborationhelp.cisco.com/article/7l12j7.

For more information on how administrators can enable automatic recording transcripts, see https://collaborationhelp.cisco.com/article/uq5009.

New Webex Meetings API on DevNet

The new Webex Meetings page on DevNet brings you updated XML API schemas so you can easily develop for Webex Meetings. We’ve included easy access to quick links to help you get ramped up, as well as community support if you want to chat with experts.

Our redesigned navigation allows easier access to your core Webex Meetings functions, including (but not limited to): scheduling meetings; managing attendees, viewing meeting lists, cross-launching meetings, pulling usage reports, retrieving recordings, and more. With these tools, you’ll be able to seamlessly integrate Webex Meetings into your applications. In addition, we will be using this same portal to introduce new capabilities and new APIs going forward, so be sure to check back regularly for updates.

To experience the new DevNet, see https://developer.cisco.com/site/webex-developer/web-conferencing/.

Cisco Webex Meetings and Events

MP4-Only Recording Format in Meetings and Events

Meeting and event recordings will soon be stored in MP4 format. Previously, customers had to contact Cisco for switching the recording format to MP4, but with this new feature MP4 will become the default and the older ARF format will be not be generated.

Note that MP4 recordings cannot be truncated from the Webex site.

Also note that it is not possible to hide the participants or the chat panel within an MP4 recording.

MP4 files shared using the Share File (Including Video)... option are currently not captured in MP4 meeting recordings.

Rollout of this new feature will begin in September and end in mid-October. To learn when your site will be upgraded, contact your CSM.

Cisco Webex Events

All Events Panelists can Turn on Video

Panelists no longer need to be made presenter by the host in order to turn on video. All panelists can turn on their video at any time.

Announcing the Retirement of the Cisco Webex Events Flash Application in December

This is an early warning that the Cisco Webex Events attendee Adobe Flash client will be retired in December. Event attendees can join using the Cisco Webex Web App which requires no downloads and nothing to install, or they can join through the Cisco Webex Meetings desktop app.

Cisco Webex Site Administration and Control Hub

Self-Branding for the Cisco Webex Control Hub

Self-branding is now supported for the Cisco Webex Control Hub managed sites. To learn more about branding, see https://collaborationhelp.cisco.com/article/71d10i.

Larger Logos for Cisco Webex Site Administration and Cisco Webex Control Hub Sites

An enhancement was made to support larger logos (900 pixels wide by 42 pixels high) for self-branded sites managed by Cisco Webex Site Administration, and for sites managed by Cisco Webex Control Hub.

To learn more about configuring branding in Site Administration, see https://collaborationhelp.cisco.com/article/n9odckx.

To learn more about configuring branding in Control Hub, see https://collaborationhelp.cisco.com/article/71d10i.

Cisco Webex Web App 4.2

Support for In-Meeting Chat Privileges Set by the Desktop Application

The web app will now correctly enforce chat privileges as set by the presenter in the desktop application. These privileges determine to who participants can send chat messages. The Webex web app now enforces these privileges in the Chat panel.

For more information on chat privileges, see https://collaborationhelp.cisco.com/article/WBX21522.

Multistreaming Video Support

You can now see more simultaneous video. In addition to the participants who have joined via the Webex Meetings app, the video thumbnails now show up to 6 of the most recent active speakers who have joined through a video system or the Webex Teams app. This gives the web app parity to the Desktop Application.


This feature will be enabled by 10/17/2018.

For more information on Multistreaming Support, see https://collaborationhelp.cisco.com/article/n3js0sj.

Cisco Webex Meetings Mobile 11.3 (Android)

For more information on these features, see the article on Webex Meetings on mobile devices at https://collaborationhelp.cisco.com/article/en-us/nowvmhw.

Direct Join Into a Mobile App Meeting for all Customers

All Webex Meeting customers are now able to cross-launch directly into the Webex Meetings app from their native calendar, instead of redirecting to a mobile browser. This provides a faster join experience from mobile devices.

Attendee and Invitee Recording List Support

If a host decides to share a recording, mobile attendees and invitees with Webex host accounts will now be able to have access to that recording that they've attended or missed directly from their mobile recording list. Invitees must be on the permissions list that the host decides to share with.


This feature requires Webex site version WBS33.5 or later. OAuth support is required for mobile recordings, but not for the desktop application.

Mobile First Time Experience Join Flow Improvements

First time Android mobile users who cross-launch from their invitation, then install their app for the first time, are taken directly to the meeting without having to relocate their original meeting.

Official Support for Android P

Webex Meetings Mobile now officially supports the new Android P operating system.

Cisco Webex Events Video Support for Panelists

Android users who are panelists in a Cisco Webex Event are now able to send video.

Long-Duration Meetings

Android user are now able to schedule 18-hour or 24-hour meetings in directly from their Mobile Meetings Application.

Change Name of Call-in User

Android hosts and guests are now able to edit “Call-in users” in their participant lists with other names for better identification. Guest users are now able to edit it locally only, while signed in hosts are able to edit it for all users. This feature provides parity with Webex Meeting Mobile (iOS) and Webex Meetings desktop functionality.

Samsung DeX Limited Support

Webex Meetings Mobile now had limited Samsung DeX device support. Users can dock their Samsung devices to cast their Android Meeting App to a large screen.

Cisco Webex Events HD Video Support

Webex Events on Android now supports up to 720p High Definition video. This setting is enabled in Site Administration.

Callback Language Based on Device Settings

The language used in the callback prompts is now based on the local language settings on the Android device that is asking the meeting to call back. Previously, the language was based on the country code. All 16 Webex-supported languages are covered.

Cisco Webex Meetings Mobile 11.3 (iOS)

For more information on these features, see the article on Webex Meetings on mobile devices at https://collaborationhelp.cisco.com/article/en-us/nowvmhw.

Direct Join Into a Mobile App Meeting for all Customers

All Webex Meeting customers are now able to cross-launch directly into the Webex Meetings app from their native calendar, instead of redirecting to a mobile browser. This provides a faster join experience from mobile devices.

Ford Applink Initial Release

Ford drivers with Sync 3 are now able to view their meeting list, launch or join their Personal Room or upcoming scheduled meeting, and view key meeting information all directly from their car dashboards. This can all be done with steering wheel-activated voice commands or by tapping the dashboard directly.

Users can contact their site administrators to enable this integration.

Modernized Guest Flow Improvements for First Time Users

Mobile iOS users see a new first time mobile page experience that emphasizes the audio-only meeting join flow (toll or toll-free), over downloading the Webex mobile app. If a user opts to join the audio-only meeting, the page automatically redirects to a page that encourages the user to download the app.

In-App Meeting List Improvements

For calendar-scraped meetings, users now have access to the notes from their original calendar invitation, as well as easier visible access to their audio information, including their global call in numbers list.

If a host begins a meeting much earlier, the mobile meeting list detects that the host has launched the meeting early, and allow the invitee to join that meeting right away (instead of waiting until the appointed start time).

Callback Language Based on Device Settings

The language used in the callback prompts is now based on the local language settings on the Android device that is asking the meeting to call back. Previously, the language was based on the country code. All 16 Webex-supported languages are covered.

WBS33.4

Cisco Webex Meetings

Host PIN Preferences (Modern View)

In Modern View, hosts are now able to edit their host PINs from their Modern View preferences.

Optimized “Call my Video System” experience

Desktop application users now enjoy an optimized experience when using the “Call my video system” option. The video display was shifted to the video system by default, avoiding duplicate video on both devices. Users still have the option to display the video on their desktop.

Insights (Modern View)

All Modern View hosts now have access to an Insights summary tile in their dashboard and an Insights link in their left navigation. The Insights page provides hosts with a summary report of data, such as how many meetings they've hosted, total meeting minutes they've hosted, the average number of participants, and more.

Optimized First Time Mobile Join Flow

First-time Webex Meetings mobile users now see a clickable audio meeting link on a base set of their Meetings invitations. This provides a quicker way to join the meeting without having to install the mobile app.

Meeting invitations with the clickable link are as follows:

  • MC MeetingInfo For Attendee(Productivity Tools)

  • Invitation to a Meeting in Progress_PR(Productivity Tools)

  • MC MeetingInfo For Attendee

  • Meeting Invitation

  • Updated Meeting Invitation

  • Meeting Rescheduled

  • Invitation to a Meeting in Progress

TSP sites are also now able to support a clickable audio meeting link by configuring a TSP access code to their email template.

iOS attendees (not hosts) bypass the access code entry, as an added benefit. Android does not have this ability yet.

Updated: Meeting Participant List for On-Premises Cisco Video Systems

We previously announced this feature's availability, but it has now been deferred to a future release.

Updated: Better Content Share Quality for Skype for Business Users

We previously announced enhanced content sharing for Microsoft Skype for Business users. This feature is now being deferred to a later release.

Cisco Webex Meetings Suite

Change in the Webex Installation Folder (Windows Only)

There are potential security concerns about installing the Webex Meetings apps in the C:\Program Data folder, especially on shared computers. Beginning with this release, all Webex Meetings apps and binaries will be installed to a new location.

If the administrator of an organization distributes and installs the application using an MSI, the application is installed to the C:\Program Files folder. If a user visits a website to launch the meeting and the local application files are not the current site version, the update process installs the new version in the <UserDir>\AppData\Local folder.

Change is automatic when a user starts or joins a meeting on the WBS33.4 site.

ActiveX plugin for Microsoft Internet Explorer

While the application is installed to the C:\Program Files or <UserDir>\AppData\Local folder, the ActiveX plugin for Internet Explorer installation is different, depending on user privileges:

  • If the user has administration privileges on their computer, the user joins the meeting automatically. After the meeting, if Windows User Access Control (UAC) is enabled, users who have a previous version of the ActiveX plugin receive a prompt asking to update the Internet Explorer addon. This update moves the addon to the C:\Program Files folder.

  • If the user does not have administration privileges on their computer, no action is taken. The user joins and exits the meeting normally, with no UAC prompts, and the ActiveX plugin stays in its current location.

Warning Message for Firefox Versions Earlier than 52

Although Webex has not supported Firefox versions earlier than 52 for some time, with this release, users of these versions of Firefox now receive a standard warning that the version is no longer supported.

Cisco Webex Meetings, Events, and Training

Cisco Webex Meetings Extension for Safari 12 and Later

With the upcoming deprecation by Apple of the NPAPI plugin in the Safari 12 browser, Webex has created the new Cisco Webex Meetings extension for Safari version12 and later to work with WBS33.4 and later.

This provides users with a brand new first time meeting join experience on the Safari version 12 and later browser. Users are prompted when they join the site to install the extension.

My Files Deprecation

All UCF/My Files functionality is disabled and removed from all sites, starting with this release. “My Recordings” functionality will continue to exist, with no plans for deprecation.

Users must download any files they want to preserve prior to the WBS33.4 release being applied to their site.

Mac 64-bit Support

The Webex Desktop App on Mac now supports 64-bit, complying with the new and future macOS versions.

Cisco Webex Events

HD Video Webcam Support in Webex Events

Webex Events now supports up to 720p High Definition video for webcams. This setting is enabled in Site Administration.


The Site Administration setting “Turn on high-definition video (720p) (Meetings and Training)” also turns on Webex Events. The wording will be updated in a future release.

Cisco Webex Web App 4.1

Optimization for High-Resolution Displays

The buttons and iconography in the web app have been optimized to scale well on high-resolution displays and larger zoom settings.

Improved Video Thumbnail Display Order

The web app now shows the most recent active speakers on the first page of the video thumbnail strip. This is to maintain feature parity with the desktop app.

Support for the “Manage Panels” Configuration

The web app now hides and displays panels accordingly, for hosts and presenters who use the “Manage panels” options in the desktop app to allow or remove panels.

Cisco Webex Meetings Mobile 11.2 (Android)

Mobile First Time Experience Join Flow Improvements

First-time Android mobile users who cross launch from their meeting invitation are offered the option to install the Meetings app on their device.

If they choose to install the Meetings app, they are taken directly to the meeting without having to re-locate their original meeting and select it again to join.

Grid View Support for Android Tablets

Android tablet users are now able to see a grid view layout, with up to 6 participants at a time.

This provides feature parity with Android smartphones.

Polling Support in Webex Meetings

Android mobile users are now able to participate in polling during meeting in Webex Meetings.

Official Support for Android P - Update

Webex Meetings Mobile previously announced supports for the new Android P version 11.2 operating system. This support has now been derred to a later release.

Native Google Search Improvements

Android mobile users can now use their native Google search to locate scheduled Webex meetings and recordings, using meeting title or host name.

Avatar Upload for Tablets

Android mobile tablet users can now upload and update their avatars directly from their mobile app.

Host Recording List Improvements

Recordings list users on Android are now able to search for their recordings, and delete the recordings that they no longer need.

Cisco Webex Meetings Mobile 11.2 (iOS)

OAuth Login Duration Support

SSO and non-SSO mobile users can now take advantage of a new OAuth-based sign-in design which allows mobile users to remain signed in for up to 2 months at a time, without being signed out. The duration of the signed-in time is configurable.

In addition, non-SSO site users continue to remain signed in if they are active app users, with automatic renewal logic.

Note: CI Sites require Webex Mobile Meetings version 11.4 or later for OAuth support.

Ford Applink Official Initial Release - Update

We previously announced the Ford Applink integration initial release for Cisco Webex Meetings. This has now been deferred to a future release.

Personal Room History Improvements

iOS users who have opted to retain their Personal Room history are now able to access their history from multiple sites.

Video Support for Webex Events Panelists

iOS users who attend a session as an Events panelist are now able to turn on their video, if the event host allows that panelist to be displayed on video in the session.

WBS33.3

Cisco Webex Meetings and Cisco Webex Events

New Video-Centric Meeting Experience

This release includes the new desktop app for Cisco Webex Meetings and Events that now delivers simpler and more modern video meetings. The new UI enhances the entire meeting experience from start to finish.

For more information about the new desktop app for Cisco Webex Meetings and Events, see https://collaborationhelp.cisco.com/article/nvby0ee.

Maximized real-estate for face-to-face HD video meetings

Easily switch between Active Speaker and Thumbnail view, Active Speaker-only view, and Grid view where you can see up to 25 videos simultaneously, via the new layout controls.

New layouts give you complete control of how you view your meeting

  • The layout adjusts automatically when content is shared, moving video to the top.

  • Prefer video to the right?–simply use the layout controls to switch to side-by-side view.

  • Want full control?–use floating window view to independently position and resize any panel where you want it. You can even drag these panels to your second monitor.

For more information about full-screen video layouts in Cisco Webex Meetings and Cisco Webex Events, see https://collaborationhelp.cisco.com/article/nk20oui. For more information about full-screen content sharing views in Cisco Webex Meetings and Cisco Webex Events, see https://collaborationhelp.cisco.com/article/2kpmz0.

Simplified meeting controls

The new centralized control bar puts all of the essential meeting features directly at your fingertips in a consolidated location. (No more having to dig through panels or tabs to find specific meeting controls.)

The meeting controls automatically hide when not in use, and reappear as soon as you move your mouse.


If you have configured your site to show or hide certain panels using session types, the panels will display accordingly in the new in-meeting experience as well.

New Share dialogue

The new Share dialogue shows thumbnail previews of the screens and applications you have open. This makes finding the content you want to share quicker and more intuitive.

For more information about sharing content in Cisco Webex Meetings and Cisco Webex Events, see https://collaborationhelp.cisco.com/article/5ddww5.

Cisco Webex Meetings

TLS 1.2 Enforcement

Beginning August 03, 2018, Cisco will only allow connections using Transport Layer Security (TLS 1.2). After this date, users connecting from operating systems and browsers that do not support or are not configured to use TLS 1.2 will not be able to start or join meetings.

For full details, see https://collaborationhelp.cisco.com/article/cc09hk.

Modern View Default Enablement

With this release, all non-TSP audio customer sites are enabled for modern view by default.

Customers who wish to opt out of this default enablement can change their Site Administration setting to “Classic View Only.” This prevents their site from being changed when we set the default experience for each site.

For more information about choosing the default view for your Cisco Webex Meetings site, see https://collaborationhelp.cisco.com/article/nxvuu5f.

Modern View Insights Update

We previously announced the release of an Insights summary tile in the host dashboard. Now, Insights enablement has been deferred. We are evaluating the next target release to reschedule enablement.

Modern View ARF Recording List Support

Modern View users are now able to view and playback ARF host recordings from their Modern View recording lists.

Modern View Basic Custom Branding Support

All Modern View users are now able to see their Classic View branded header and footer within their Modern View experience.

Modern View and Classic Logo View Rebranding

All customers can now see the new Webex Meetings logo and “Webex” wording on their pre-meeting page experience, for both Classic and Modern views.

Modern View Site Administration Tips and Tricks Toggle

Site Administrators are now able to optionally disable the Modern View tips and tricks carousel.

For more information about about how to toggle the Modern View Tips and Tricks carousel, see https://collaborationhelp.cisco.com/article/5hkjpl.

100 Video Device and Webex Teams Participants in Meetings

We increased the number of video devices and Teams app users that can join meetings from 75 to 100.

This is only available on Cisco Webex Video Platform Version 2 sites.

Expanded Language Support

Cisco Webex audio now supports local language audio prompts for users using the “Call me” option in the following languages:

  • Arabic

  • Russian

  • Turkish

Users that initiate a callback to countries where these languages are used are greeted in the corresponding language, followed by the same greeting in English. This applies to to all Webex users, including PSTN,CCA Ent and CCA SP.

For full coverage details see: https://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meeting-center/cisco_webex_gpl_audio.pdf.

Cisco Webex Events

MP4 Recordings of Events

Customers can now choose to store event recordings in MP4 format. Once this choice is made, all subsequent new recordings will be in MP4 format.

Customers who want this new feature can contact their CSMs to have MP4 recordings turned on.

Cisco Webex Meetings Suite

My Files Deprecation Notification

We previously announced the retirement of the My Documents tab in the My Files section of the Cisco Webex site. The retirement date will no longer be July 31, 2018, but the availability of the next release (WBS33.4).

With this release, users now see a message when they navigate to their My Files page that notifies them of this retirement with the next release, and instructs them to download files they want to preserve.

Cisco Webex Desktop Application

Call Back to On-Premises TelePresence and Cloud-Registered Device

It is now easier for users to join meeting video and audio when the Desktop Application has a paired on-premises TelePresence system.

Also, it is now easier for users to join meeting video and audio when the Desktop Application has a paired cloud-registered device.

Simply select Start or Join from the popped up meeting toast with the option “Join meeting using [Device Name]” auto enabled. The video and audio system receives a call from the meeting automatically.

For more information about using the Cisco Webex Meetings Desktop App, see https://collaborationhelp.cisco.com/article/nqx2ohdb.

Cisco Webex Web App 4.0

New Optimized In-Meeting User Interface

The following enhancements to the UI were made to optimize the in-meeting experience:

  • Improved web app UI by reducing white space and maximizing video and content.

  • In the Share dialogue, you can now click directly on the Screen or Application icon to share.

  • The Help and Meeting Information have been combined into a single dialogue.

For more information about getting started with the Webex Web App, see https://collaborationhelp.cisco.com/article/9eed9t.

Webex Events Join Before Host Support

When joining events through the web app, you can now join before the host, for events which are enabled with join before host.

Sharing Optimization in Mozilla Firefox and Google Chrome

These optimizations to Firefox and Chrome help assure the best possible quality when sharing content in poor network conditions.

Cisco Webex Meetings Mobile 11.1 (Android)

First Time Join Improvement

Users who don't have a mobile app installed, who cross-launch from an invitation on their native device calendar, see a second option to join the audio-only meeting without having to install a mobile app. This is not dependent on version 11.1 of the app.

This feature is available only for sites with the following versions:

  • WBS31.28 or later

  • WBS32.16 or later

  • WBS33.3 or later

For more information on joining a Cisco Webex meeting on your Android device, see https://collaborationhelp.cisco.com/article/66h4du#topic_58091EB08F33D0432228D63843B9A2E8.

Ford Applink Improvements

Mobile users can now view and join Webex Meetings, Webex Events, and Webex Training sessions directly from their car dashboards, including meetings, events, and sessions pulled directly from their native device calendar.

Known Limitations:

  • For performance reasons, the car meeting list is limited to 20 meetings or sessions.

  • For Webex Events and Webex Training sessions, attendees must already be registered, or the session must support unregistered guests, in order to successfully join from the car.

  • Webex Events must already be started, in order to successfully join from the car.

Mobile Login Improvements

Mobile users on non-SSO sites can now experience automatic-login renewal, if they switch their site configurations to use OAuth authentication. In addition, SSO site timeout duration has been extended from 2 weeks to 2 months for sites that switch to OAuth authentication.

This feature is available only for sites with the following versions:

  • WBS31.28 or later

  • WBS32.16 or later

  • WBS33.3 or later

Touch ID Support for non-SSO Sites

Mobile users can enable Touch ID on supported Android devices, and then later easily and securely sign into that same site using their fingerprints. This is currently available only on non-SSO sites.

For more information on viewing your upcoming meetings on your Android device, see https://collaborationhelp.cisco.com/article/66h4du#topic_97576894A41B6C992EAE4BCDBBCC0B67.

Personal Room Favorites Pinning Support

Mobile users are now able to pin and unpin their favorite Personal Rooms for easy access on their signed in home screen

Personal Room History Improvements

Mobile users can now see up to 50 personal rooms cached in their recently-accessed list. Users will not have their Personal Room history cleared after sign out, unless it is specified in the in-app settings. Users will not have their personal room history cleared after upgrades.

A first-time sign out experience also informs users that they have a setting to retain their history is available if they want to leverage it. If the setting is enabled, Personal Room history is cached across multiple sites.

Host Recording Share Support

Mobile hosts can now share their host recordings with others via their mobile app recording list.

For more information about interacting in a meeting on your Android device, see https://collaborationhelp.cisco.com/article/66h4du#topic_3EFB29926B6F73F4A716810C9D7B3B8E.

Cisco Webex Meetings Mobile 11.1 (iOS)

First Time Join Improvements

  • Users who don't have a mobile app installed, who cross-launch from an invitation on their native device calendar, see a second option to join the audio-only meeting without having to install a mobile app. This is not dependent on version 11.1 of the app,

  • Users who choose to install the mobile app, who cross-launch from an invitation on their native device calendar, are able to join the meeting immediately after they install the app, instead of having to navigate back to their calendar. This is dependent on version 11.1 of the app.

These features are available only for sites with the following versions:

  • WBS31.28 or later

  • WBS32.16 or later

  • WBS33.3 or later

For more information on joining a Cisco Webex meeting on your iOS device, see https://collaborationhelp.cisco.com/article/dpp4du#topic_27F7E72678EB3F316FBAF2501A3FEDDA.

Ford Applink Official Initial Release Announcement

We previously announced the official release of Ford Applink integration with Webex Meetings. We have now deferred the release of this new feature to a later release.

For more information on joining a Cisco Webex meeting on your iOS device, see https://collaborationhelp.cisco.com/article/dpp4du#topic_27F7E72678EB3F316FBAF2501A3FEDDA.

Annotations Support for iPhone

iPhone users are now able to annotate shared content, simultaneously in real time while desktop users are annotating on the same content.

This matches functionality previously introduced for iPad users.

For more information about interacting in a meeting on your iOS device, see https://collaborationhelp.cisco.com/article/dpp4du#topic_A9010E90D0FE542B4CFB4E2696E4F307.

Augmented Reality Share Improvements

Mobile users can now place an augmented reality (AR) object on their vertical walls. Mobile users can also now present 2 or more AR files simultaneously.

For more information about interacting in a meeting on your iOS device, see https://collaborationhelp.cisco.com/article/dpp4du#topic_A9010E90D0FE542B4CFB4E2696E4F307.

Personal Room Favorites Pinning Support

Mobile users are now able to pin and unpin their favorite Personal Rooms for easy access on their signed in home screen

For more information about interacting in a meeting on your iOS device, see https://collaborationhelp.cisco.com/article/dpp4du#topic_A9010E90D0FE542B4CFB4E2696E4F307.

WBS33.2

Cisco Webex Meetings Suite

Unified Cisco Webex Desktop Application

Previously, Webex provided two separate applications:

  • Webex Meetings Productivity Tools for scheduling in Outlook, other calendaring programs, or on the desktop.

  • The desktop application for the in-meeting experience

In this release, these components are merged into one package delivered through the Cisco Webex Meetings desktop application. The scheduling component previously called Productivity Tools is now the pre-meeting portion of the desktop application.

The single package is helpful in preventing administrative overhead to deliver separate apps on users’ desktops. First-time users get both the pre-meeting and in-meeting experience in a single installation of the Cisco Webex Meetings desktop application, which is automatically-delivered while joining or starting a meeting without administrative effort. Alternatively, if you use the .msi to install Webex apps on users’ desktops, you will need to install just one package to deliver both pre-meeting and in-meeting experience.

Additionally, the pre-meeting portion is enhanced to provide a fast and easy experience for scheduling, starting or joining meetings.

For users with existing Productivity Tools, the pre-meeting portion of the desktop application is only installed when the site is configured to receive automatic updates to Productivity Tools. If you do not have automatic updates for Productivity Tools, users will only receive the in-meeting experience of the new Cisco Webex desktop application.

For the best experience for your users, we highly recommend turning on the automatic updates for Productivity Tools.

Alternatively, users get the combined pre-meeting and in-meeting experience when they manually install by downloading the Cisco Webex Meetings desktop application from the application download link on the Support > Downloads page. Please note users will no longer have a link to download Productivity Tools.

The pre-meeting component provides the following features:

  • Start a Personal Room meeting

  • Join a recent Personal Room meetings

  • Join upcoming meetings

  • Synchronized meeting list with Microsoft Outlook calendar

  • Wireless pairing and sharing on video systems (on-prem)

  • Auto-join Webex meetings from paired video systems

  • Webex Meetings integration to Microsoft Outlook, Excel, PowerPoint, Word, Skype for Business and Internet Explorer

For more infornmation on using the Cisco Webex Desktop Application, see https://collaborationhelp.cisco.com/article/ojsyry.

For more information on how site administrators can manage settings for the Cisco Webex Desktop Application, see https://collaborationhelp.cisco.com/article/n3bp1ib.

Recording Transcriptions (Trial)

Cisco Webex now supports transcriptions for recordings. Site administrators can turn this functionality on for everyone, for specific users, or allow users to turn this on for themselves.

When transcriptions are turned on, users can view captioning and transcriptions of their recordings, and search for keywords within a recording.

The audio portion of recordings is sent to VoiceBase, a trusted Cisco partner for processing the transcripts. VoiceBase is reviewed and approved by Cisco Infosec to process the most sensitive data, according to Cisco's data classification. Voicebase only receives and processes the audio portion of MP4 recording sent by Cisco Webex to deliver the transcript. Once the transcript is sent back, Voicebase deletes the audio.

This functionality is available by trial for sites in the US and Canada. During the trial period, the transcription service is provided at no extra charge. Customers will be notified as trial period reaches expiration.

Notes:

  • Transcriptions are available only for new recordings of meetings hosted by users after they have acquired transcription privileges.

  • Transcriptions are available in English only.

  • This functionality is currently available to Webex sites in the US and Canada.

  • This functionality is available for MP4 recordings only.

For information on creating recording transcripts, see https://collaborationhelp.cisco.com/article/nk62t5eb.

For information on viewing, searching, and editing recording transcripts, see https://collaborationhelp.cisco.com/article/7l12j7.

For more information on how administrators can enable automatic recording transcripts, see https://collaborationhelp.cisco.com/article/uq5009.

Enforcement of TLS 1.2

To move towards better security in today's threat landscape, and to enable our customers to meet the security regulations for their business, Cisco Webex will only allow connections with TLS 1.2 in near future. With this change any connection to Cisco Webex using versions earlier than TLS 1.2 will produce an error.

We will send further notifications as the date is established.

This applies to access to Webex by all the meeting apps (desktop, web, mobile), browsers, and third-party apps using APIs.


Customers who have enabled support for Video devices for Webex Meetings will receive a separate communication describing the timeline for TLS 1.2 enforcement, and changes to Cisco’s trusted CAs.

After Cisco Webex Meetings enforces TLS 1.2, users will need to follow the minimum supported version for all applications. If you are on an earlier version you should update or enable TLS 1.2 to avoid interrupted service. For a list of the minimum supported version for all applications, see https://collaborationhelp.cisco.com/article/en-us/cc09hk.

Microsoft Internet Explorer

The minimum supported OS version for Internet Explorer 10 is Windows 7. If you are on an earlier version of the Windows OS or browser, you must update to avoid interrupted service.

The following combinations of Internet Explorer and Windows OS version will not be able to connect after TLS 1.2 enforcement:

  • Internet versions lower than IE 11 on Windows Vista, XP or earlier OS will not be able to connect.

  • Internet Explorer version 7 or earlier on any Windows OS will not be able to connect.

  • Internet Explorer 10 on Windows 7 or 8 may be required to enable TLS 1.2 in the browser to continue to connect after TLS 1.2 enforcement. To enable TLS 1.2:

    1. Go to Tools and select Internet Options

    2. Select the Advanced tab

    3. Enable (check) TLS 1.1, TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security

    4. Select Apply and OK

Google Chrome

The minimum supported version for use with Webex Meetings is Google Chrome 65. If you are on an earlier version you should update to avoid interrupted service. Google Chrome versions earlier than 33 will not be able to connect to Cisco Webex meetings after TLS 1.2 enforcement.

Mozilla Firefox

The minimum supported version for use with Webex Meetings is Firefox 52. If you are on an earlier version you should update to avoid interrupted service. Firefox versions earlier than 27 will not be able to connect to Cisco Webex meetings after TLS 1.2 enforcement

Cisco Webex Meetings for Android and iOS

No interruptions are expected when joining meetings with Cisco Webex Meetings Mobile for Android or iOS.

Cisco Webex Web Application

No interruptions are expected when joining meetings with the Cisco Webex Web Application if you are joining from a supported browser. See above for browser impact.

XML and URL APIs

You must ensure that your application is calling APIs for Cisco Webex Meetings using TLS 1.2. After TLS 1.2 enforcement, your application will not be able to connect to Cisco Webex Meetings with any protocol earlier than TLS 1.2.

Cisco Directory Connector

This is applicable for the Cisco Webex Control Hub only. If you use directory connector to sync your users, you must upgrade to Cisco Directory Connector 3.0 before TLS 1.2 enforcement. After TLS 1.2 enforcement, the Cisco Directory Connector prior to version 3.0 will not work and provisioning and deprovisioning of users will not occur to the Cisco Webex Control Hub. Cisco Directory Connector 3.0 relies on Microsoft .NET Framework 4.5 and above versions. Please also make sure your VM or Windows OS has Microsoft .NET 4.5 or later installed. To learn more, see https://collaborationhelp.cisco.com/article/en-us/nqvsbmq.

Vanity Personal Room ID Support

Personal Room users can now change their ID to a custom name, as long as it doesn't conflict with anyone else's ID. An informative message warns users that their old personal room ID will no longer be valid, and that they must manually update any scheduled Personal Room link and video addresses on their calendar.

For more information on changing your Personal Room settings, see https://collaborationhelp.cisco.com/article/ues93bb.

Add to Calendar Button Support on Mobile

Mobile users can now select the Add to Calendar button in their meeting invitations to add the meeting to their calendars. Previously it would take users to a separate page informing them that the function is not supported.

Webex Install Guidance for Slack Users

Slack users who do not have Webex and attempt to join a meeting from Slack, will experience an intuitive message informing them of next steps.

New DevNet Portal Experience

Developers who leverage our XML API for third party integrations can now rely on a redesigned DevNet portal for simplified navigation and updated content. This is an ongoing effort, as we continue to enhance the DevNet portal experience. Customers and partners now have an opportunity to provide feedback on the portal and also make requests for integrations they wish to see in the future.

Updated Privacy Data Sheets

Please see our updated privacy data sheets: https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-webex-privacy-data-sheet.pdf.

Super Wideband Audio for Webex Meetings

Cisco Webex Meetings now supports a wider range of audio frequency to deliver extremely clear VoIP audio in meetings. The range supported is 50Hz to 12KHz.

Message for Unsupported Browsers

When using Webex on an unsupported browser or OS, users now receive a clearer message about unsupported versions, including Safari 5.x through 10.x.

Cisco Webex Meetings

Recurring Meeting Support in Modern View

Users can now schedule recurring meetings directly from their quick scheduler, as well as from their regular scheduler. This new feature applies to Modern View users only as most new feature development will focus on Modern View.

Default Modern View for Some Sites

Some eligible customers who have opted in to receive trial features will be enabled for Modern View by default, starting in June.

All other customers will be enabled for Modern View by default, starting in July and ending in September.

Site administrators who do not want Modern View will be able to revert back to Classic View for all of their users, using the Site Administration setting “Webex Site View.”

Once Modern View is enabled, end users who want to switch back to Classic View can also select the “Classic View” link in their left navigation. The browser will remember their decision.

For more information on using your Webex site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Proximity Detection Support for Cloud-Registered Devices

Users can now use proximity detection to connect to cloud-registered Cisco video devices, using a callback flow. The user experience is identical to the proximity detection and callback flow for on-premises video devices, and the application will continue to support detection for both cases, transparent to the user.

Currently, this only supports the option Call My Video System.

For more information on enabling video call-back for Cisco Webex Meetings, see https://collaborationhelp.cisco.com/article/3ew2zeb.

Cisco Webex Meetings and Cisco Webex Events

Up to 1000 Webcam Users

Up to 1000 webcam users can now stream and receive video in Webex Meetings This limit was previously 500.

Webex Events now allows up to 1000 users to receive video. This limit was previously 500.

Cisco Webex Events and Cisco Webex Training

Host Sign-in Enhancements

Hosts who are starting scheduled events or sessions now have an enhanced experience.

If the host has previously signed in, cookies are used to direct the host to the sign-in page, while attendees are sent to the main page.

If there's no cookie or the cookie is not available, the host can click a link to navigate to the sign-in page

Cisco Webex Meetings Site Administration

New User Management Role

A new role, User Management, was created that has limited privileges in Site Administration. This new role is ideal for administrators whose primary tasks are managing Webex meetings users and the users' Webex meetings configurations.

User Administrators are able to import and export user lists, but do not have access to change site-wide configurations.

For more information on how site administrators can assign partial administration roles to users, see https://collaborationhelp.cisco.com/article/nka5cbp.

Cisco Webex Web App 3.10

Polling Support

You can now see and participate in polls when using the web app to join meetings or events.

For more information, see https://collaborationhelp.cisco.com/article/n1pxgbz.

Retiring of the App for Chrome

We will be retiring the Webex App for Chrome in favor of the far more advanced Webex Web App. This will be messaged on the App for Chrome home screen. When using the Join by Number feature, users will be redirected to the meeting join page (where they can join through the web app).

For more information, see https://collaborationhelp.cisco.com/article/n8omowv.

Cisco Webex Meetings Mobile 11.0 (Android)

Cisco Webex Branding

All mobile users now see our new logo and re-branded content throughout the product.

Annotations Support

Users are now able to annotate on a shared screen, simultaneously in real time while desktop users are annotating on the same screen.

For more information, see https://collaborationhelp.cisco.com/article/66h4du.

Cloud Video Device Support

Users can now detect cloud enabled devices or software, such as Webex Board, from their mobile app, and choose to connect to it from within their meeting. This is available now on all Webex Boards upgraded to the latest builds.

For more information, see https://collaborationhelp.cisco.com/article/66h4du.

Ford SYNC 3 AppLink Support

Ford drivers with SYNC 3 are now able to view their meeting list, launch or join their Personal Room or upcoming scheduled meeting, and view key meeting information all directly from their car dashboards. This can all be done with steering wheel-activated voice commands or by tapping the dashboard directly.

For more information, see https://collaborationhelp.cisco.com/article/66h4du.

Native Device Search Support

Users can now use their native device search bar to look for recently-joined Personal Rooms, or their own Personal Rooms to join.


This feature is not yet supported on Google Chromebook devices.

For more information, see https://collaborationhelp.cisco.com/article/66h4du.

Chromebook Screen Sharing Support

Webex Meetings users who can install Android apps on their Chromebooks are now able to share their screens directly from a Webex meeting, when joined from their Chromebooks.

For a full list of Chromebooks which support Android apps, see: https://www.chromium.org/chromium-os/chrome-os-systems-supporting-android-apps.

Cisco Webex Meetings Mobile 11.0 (iOS)

Cisco Webex Branding

All mobile users now see our new logo and re-branded content throughout the product.

Annotations Support for iPad

iPad users are now able to annotate shared content, simultaneously in real time while desktop users are annotating on the same content.

For more information, see https://collaborationhelp.cisco.com/article/dpp4du.

Grid View Support for iPad

iPad users are now able to see a grid view layout, with up to 6 participants at a time.

Personal Room History Improvements

Users now see up to 30 recently-accessed Personal Rooms in their recently-accessed Personal Room list.

For more information, see https://collaborationhelp.cisco.com/article/dpp4du.

WBS33.1

New Cisco Webex (includes Cisco Spark)

What is Changing with the Cisco WebEx Brand? We recently announced that we’re bringing Webex and Cisco Spark, our team collaboration service, together to deliver better experiences for all our customers. As part of this change, we unified these services under one brand, Cisco Webex. Webex now includes more than meetings—it also includes calling and team collaboration. As a result, the following names will change:

  • Cisco WebEx Meeting Center is becoming Cisco Webex Meetings

  • Cisco WebEx Training Center is becoming Cisco Webex Training

  • Cisco WebEx Event Center is becoming Cisco Webex Events

  • Cisco WebEx Support Center is becoming Cisco Webex Support

  • Cisco WebEx Business Suite is becoming Cisco Webex Meetings Suite

  • Cisco WebEx Site Administration is becoming Cisco Webex Meetings Site Administration

  • Cisco Spark (the platform) is now part of the Cisco Webex platform

  • Cisco Spark (the app) is becoming Cisco Webex Teams

  • Cisco Spark Control Hub is becoming Cisco Webex Control Hub

  • Cisco Spark Hybrid Calendar Services is becoming Cisco Webex Hybrid Calendar Service

Webex Meetings will have new product app icons as well. The brand changes will appear over the next several months, beginning on mobile apps and web pages in this release.

How has Cisco Converged the Cisco Spark and WebEx Platforms and What is the Benefit?

As part of the effort to deliver better experiences, we converged Cisco Spark with Cisco Webex into one aligned technology stack that now shares one global IP network backbone. As a Cisco WebEx Meetings customer you now have these additional benefits:

  1. Team collaboration and analytics are now available to Cisco Webex Meetings sites. Administrators can now take advantage of rich Webex Analytics to drive adoption and ensure business objectives. Administrators can also enable users with Webex Meetings accounts with Cisco Webex Teams so that they can enjoy the integrated experience of offline and online collaboration in a single app.

  2. Integration of Cisco video devices with Cisco Webex Meetings. Cisco video devices have always been able to join Webex Meetings, but now they are integrated, making it easier for users to join and participate and easier for IT to move to the cloud. Any Cisco video device that is part of a scheduled meeting now gets that single big green button that automatically appears before the meeting start time so users can join the meeting easily. Also, the upcoming new Webex Meetings desktop app will have same intelligent proximity capabilities that our mobile app already has, enabling simple wireless sharing and device control. (Note: The big green button requires deployment of Cisco Webex Hybrid Calendar Service.)

  3. The best meeting experience regardless of how you join. Whether you use the Webex Teams or Webex Meetings app or even if you join from a Cisco or third-party video devices. Before, Cisco Spark meetings used the compute capacity present in public cloud providers, giving us infinite scale and great footprint—but it meant those meetings couldn’t leverage the Webex backbone. Now, all traffic hops off the Internet as soon as possible and enters the Webex backbone, built to transport real-time media. By maximizing the time that traffic spends on the Webex backbone, we can provide the best meeting experience.

  4. A common meeting experience for all platform users. Participants can join a meeting using Webex Teams or Webex Meetings and have common capabilities, including unified participant lists, meeting controls, lobbies, and multistreaming, so everyone can be seen.

  5. Rich Webex Meeting capabilities in Webex Teams. The platform convergence allows us to bring capabilities such as recording, meeting controls, phone audio (PSTN) access to meetings in a Webex Teams space. And it allows our customers to join and host Webex Meetings without ever leaving the Webex Teams app.

Cisco Spark (soon to be Webex Teams) for Webex Users and its Benefits

Webex Teams is an app that extends Webex Meetings by providing a virtual work space where teams can move work forward faster than they can through meetings alone. In the space, team members can send messages, share files, create or edit whiteboards, make calls, and hold Webex Meetings. Team members around the globe can work continuously in and outside a meeting, sharing content and ideas as they are created. This new approach enables a team to be fully empowered and agile. Everyone can feel and act as part of the team, be informed and be free to provide their thoughts and ideas in an open environment. Anytime, anywhere, on any device.

To learn more about Webex Teams, see www.webex.com.

To learn more about the new meeting capabilities in Cisco Webex Teams, see https://collaborationhelp.cisco.com/article/hjdlav.

To get started with enabling Cisco Webex Teams for your users, see https://collaborationhelp.cisco.com/article/341eud.

New Webex Analytics

As announced above Cisco Webex Analytics is now available for your Webex site. In Cisco Webex Control Hub (formerly Cisco Spark Control Hub) you can now understand your Cisco Webex deployment at a glance, drive user engagement and adoption. Pro Pack customers can get access to more detailed analytics, meeting diagnostic information to quickly resolve support requests or root causes faster, and long-term historical reporting.

For instruction on getting started, see https://collaborationhelp.cisco.com/article/341eud.

Cisco Webex Meetings

New Page Modern View

Customers are now automatically enabled for our new page redesign, labeled "Modern View". By default, all end users now see a "Modern View" link in the upper right hand corner of their Classic View screen, where they can opt in to explore the new view. Webex remembers the decision of whether to remain in Modern View or Classic View, for each browser and user.


This feature is being enabled in stages. If you cannot see the new Modern View page, your site is not yet enabled but will be shortly.

Site administrators have the option to default all users to Modern View, default to Classic View, or disable the feature altogether.

Modern View contains a simplified left navigation bar, and a main dashboard with easily-accessible core Webex capabilities such as Personal Rooms, meeting links, upcoming meeting lists, and quick scheduling.

For more information, see https://collaborationhelp.cisco.com/article/n0s3esu.

Optimized Join Flow (Modern View Only)

As part of the modern view, we are introducing a new optimized join flow which includes intelligent logic to guide users to the best experience for joining Webex meetings, whether it’s the Cisco Webex Meetings web app or desktop app.

Site administrators have the ability to set the default option for users to join using the intelligent logic, to join using the web app, or to join using the desktop app.

End users can also set their own personal preference, based on their preferred join behavior. The browser remembers this decision for that user.

Cisco Webex Meetings for Workplace by Facebook

Cisco is excited to continue making Webex meetings available on other platforms.

Existing Cisco Webex users can now install the Cisco Webex Meetings bot in Workplace by Facebook which allows users to invite people to a Webex Personal Room meeting or a Webex scheduled meeting directly in Workplace so they can join easily. Users can quickly add a meeting link in a group chat. Other people can join the video meeting easily by clicking the link within the message. The functionality works in the Workplace by Facebook mobile and desktop apps. Users must have a Webex account to use the Webex Meetings bot.

The new Cisco Webex Meetings bot for Workplace by Facebook will be available for system administrators to install for their Workplace users starting May 1, 2018. To see instructions on getting started, see https://collaborationhelp.cisco.com/article/nds3uul.

Help Links to the New Help Portal

collaborationhelp.cisco.com is the central place to find all the help content and get support for all the Cisco collaboration products.

With this release, all help links on the Cisco Webex Meetings site now point to corresponding articles and content on collaborationhelp.cisco.com.

Update to the Announcement of the Future Retirement of the My Documents Tab

Previously, we announced of the retirement of the My Documents feature on the Cisco Webex Meetings site. After July 31, 2018, users will no longer see the option to upload their files on My Webex.

Customers are advised to ensure that their users download files prior to July 31, 2018.

Changes to Caller ID for Call-in Users

Attendees that join a meeting via phone-only can now be displayed in the meeting roster as “Call In User_x (partial phone number)”. The last four digits of the phone number will be obscured for privacy purposes. For example, “Call In User_1 (123456xxxx)”.

This feature can be enabled or disabled by the site administrator. This feature was originally enabled by default but is now disabled by default.


This feature was turned off for customers where we turned it on with previous releases.

Cisco Webex Events and Cisco Webex Training

User-Level Enforcement to Record Meetings

Administrators can now create a policy where all meetings hosted by specific users are always recorded.

This is especially helpful in regulated business settings such as those requiring MiFID, where regulated users' interactions are recorded.

This feature was previously only available in Webex Meetings, but is now available in Webex Events and Webex Training.

Cisco Webex Meetings Site Administration

Support for Blocking Avatar Uploads

Site administrators now have the ability to block users from uploading avatars.

This feature is disabled (meaning users are not blocked from uploading avatars) by default.

Cisco Webex Web App 3.9

Webcam and Audio Device Selection in Chrome (Windows, Chromebook, Linux)

For users who are using an external webcam or headset with their computer, it’s now easier to choose the audio and video device they want to use directly from within the web app, instead of having to go into their browser settings.

Use the video drop-down to select from the available list of cameras. When choosing "Call using computer," click on the settings icon to configure the audio device to use.


Support for this feature on Mac will be addressed in a future release. When using Chrome on Mac, you will still need to go into your Chrome browser settings to configure your webcam, microphone, or speakers.

Chromebook in Classic View

Attendees can now join Webex Events using the web app on Chromebook in Classic View by default.

Cisco Webex Meetings Mobile 10.7 (Android) and (iOS)

Merged Recently-Accessed Personal Room List

Users now see their recently-accessed Personal Room list consolidated into the main Personal Room home page, with an overflow menu leading to additional Personal Rooms. The right-most swipe screen is replaced with an in-app host recording list.

In-app Host Recording List

When signed in, users can now swipe to the right (to the third screen) to access their host recording list. From this list, they can view all Webex Advanced Recording Format (ARF) and MP4 recordings from their previously-hosted meetings, as well as choose to playback the MP4 recordings (ARF recordings cannot yet be played back directly).

The recordings are listed as far back as 4 weeks. Any older recording won't be displayed.

For iOS users, a Share function allows then to share recordings with other users by email, and a Delete function allows them to permanently delete their recordings. Also, iOS users can search their recordings page for specific recordings.

Block Avatar Upload Support

The mobile app for both Android and iOS devices supports the new site administration setting to block all users on that site from uploading avatars.

Site administrators now have the ability to block users from uploading avatars.

This feature is disabled (meaning users are not blocked from uploading avatars) by default.

Cisco Webex Meetings Mobile 10.7 (Android)

Avatar Upload Support on Smartphones

Android users are now able to take a photo or upload an existing picture to set their avatar, directly from their Webex mobile app.

This feature is only available if site administrators have not blocked users from uploading avatars.

This is not yet supported on Android tablets, only on smartphones.

Cisco Webex Meetings Mobile 10.7 (iOS)

Cloud-Enabled Video Device and Cisco Webex board Proximity Detection Support

Users can now use proximity detection to connect to cloud-registered Cisco Webex board, room, and desk devices, using a callback flow. The user experience is identical to the proximity detection and callback flow for on-premises video devices, and the app will continue to support detection for both cases, transparent to the user.

Currently, this only supports the option Call My Video System.

Slide-Based Microsoft PowerPoint Content Sharing

Microsoft PowerPoint presentations are now shared in the slideshow format. This allows for a more professional presentation style.


This presentation format is supported for PPTX files only. Older PPT files continue to display in the old format.

Siri Improvements

Siri commands now have access to the recently-accessed Personal Room list, even for users who signed out of the app. In order for this new feature to work, users must first opt into the option to retain their Personal Room history.

Loud Speaker and Phone Mode Switch Support

Users can now easily switch between loudspeaker and phone mode directly from within the app. This feature is for VoIP audio only.

Remote vs Local Notifications Switch

If a customer site has enabled remote notifications, local notifications are disabled.

If a customer site has disabled remote notifications, the existing local notifications feature remains enabled.

Host Recording Share Support

When signed in, users are now able to share recording links to others via email, from their new in-app host recording list.

WBS33.0

Cisco WebEx Meeting Center

Display up to 25 Videos Simultaneously

Up to 25 videos can now be simultaneously viewed in the full-screen video "Grid View" layout.

Meetings with more than 25 attendees are paginated, with 25 videos per page.

If this feature is not visible in your site, please contact your Customer Success Manager for assistance enabling this feature.


Six video devices can show video in grid view. Avatars will be shown for additional video devices that join the meeting.

Streaming to Facebook Live

Users can now stream a Cisco WebEx meeting to Facebook Live.

This enables organizations to reach their potential markets or intended audience on social media from within the Cisco WebEx environment.

Administrators must allow hosts to use Facebook Live by enabling the new Facebook Live option in the user screen.

This feature is only available for sites that have MP4 recording. If a site has Webex video platform support (formerly CMR Cloud) then it already produces MP4 recordings, otherwise it can be explicitly set.

Customers who don't have streaming from Facebook Live automatically enabled can contact their CSMs for enablement of this feature.

Enablement of streaming from Facebook Live also enables MP4 recording.

1+N Video Layout on Video Devices

Video layouts on video platform version 2 did not originally ship with the 1+N option. We are now enabling it in this release.

You can continue to switch video layouts on standards based video devices using DTMF 2 and 8 keys.

Meeting Lobby Enhancements for Video Devices

As a video device user, you are now able to wait in a locked meeting lobby for a host to admit you. As a host, you can now receive notifications in your apps when a video device user tries to join a meeting that is locked. You are also able to admit video device users from your apps just like other WebEx user.

This capability is being provided for meetings in Personal Rooms, as well as scheduled meetings with dynamic meeting numbers.

This capability must be enabled in Site Admin in order to get the locked meeting lobby experience in scheduled meetings with dynamic meeting numbers.

As a host on your personal room page, you are now able to see video devices that have joined your Personal Room lobby, where you could only see WebEx apps before.

This new feature is part of an extended roll-out plan. If you want to know your site's enablement date, please check with your CSM.

75 Video Device Participants in Meetings

The number of video devices that can join meetings will be increased from 25 to 75 participants. In addition, video device participants will be counted towards your meeting entitlement level, instead of being counted in a dedicated video device category.

For example, if you are entitled for 200 participant meetings, you can have any mix of video devices and WebEx apps where up to 75 of them can be joining from video devices.

This new feature is part of an extended roll-out plan. If you want to know your site's enablement date, please check with your CSM.

Announcement of the Future Retirement of the My Documents Tab

This is an early announcement of the retirement of the My Documents tab in the My Files section of the Cisco WebEx site. After July 31, 2018, users will no longer see this tab.

The My Recordings tab will remain.

Cisco WebEx Event Center and Training Center

VoIP Support for 1000 Participants

Cisco WebEx Event Center and Training Center now support up to a maximum of 1000 VoIP participants. This feature was previously introduced for Cisco WebEx Meeting Center only, but is now expanded to these other centers.


The total number of combined telephony participants is still 1000. PSTN telephony still has a maximum of 500 participants.

All Cisco WebEx Centers

Expanded Language Support in PSTN Audio

Cisco WebEx PSTN audio now supports local language audio prompts for users from Indonesia and Norway.

Users dialing a WebEx toll or toll-free access number from Norway are greeted in Norwegian and can press 1 to continue in Norwegian or press 2 for English. Users dialing a WebEx toll-free access number from Indonesia are greeted in Indonesian and can press 1 to continue in Indonesian or press 2 for English.

Users that initiate a callback to Norway or Indonesia are greeted in the corresponding language, followed by the same greeting in English.

Expanded Language Support for CCA-SP

Audio Partners CCA-SP audio partners can now specify that dial-in users hear Indonesian, Norwegian, or Arabic language audio prompts when joining WebEx meetings.

Expanded WebEx PSTN Coverage Expanded WebEx PSTN coverage will be available on April 18 to new WebEx annuity customers. Toll User and Global Toll coverage support will be increased from 27 to 45 countries. Global Toll-Free coverage support will be increased from 47 to 72 countries. Local toll numbers will be added in multiple US and Canada area codes. Full coverage details are here: https://www.cisco.com/c/dam/en/us/products/collateral/conferencing/webex-meeting-center/cisco_webex_gpl_audio.pdf. Expanded coverage is available only to WebEx PSTN customers ordering on the WebEx annuity billing platform. Existing annuity customers with toll user, global toll and/or global toll-free coverage from WebEx PSTN will automatically inherit the new coverages starting in mid-May.

This expanded WebEx PSTN coverage is available for new customers only at this time, and will be available for existing customers in a later release.

Encryption of Recording at Rest

Cisco WebEx is now enabling encryption of Network Based Recordings (NBR) prior to storage. Any new NBR recordings created on your site after the enablement of this feature are automatically encrypted with AES 256 bit keys and stored in encrypted form. Recordings are automatically decrypted when a user tries to play or download them.

Currently, this feature only encrypts recordings created after the enablement date of this feature. Once the feature is available for your site, the Recording tab in the Site Administration application shows which recording is encrypted.

This feature will be available on a timeline very closely aligned with availability of this release, but not at the same time.

Announcement of the Removal of Windows Mobile App Store Links from WebEx Sites

As part of our plan to deprecate Windows Phone support in WebEx mobile, we are removing references to the Windows Phone app store in our downloads page.

WebEx Site Administration

Bulk Actions on Recordings

Site administrators often need to delete recordings that meet specific criteria to effectively manage their storage usage.

Now, site administrators can search recordings based on a wide set of criteria and delete recordings in bulk.

Correction in Recordings Usage Report

Most of the storage consumption in your Cisco WebEx site can be attributed to Network Based Recording (NBR). The usage reports from Cisco WebEx had been under-reporting the usage from NBR due to internal issues. We are correcting these reporting issues in this release, and system will now report usage for the additional following items:

  • MP4 Recordings

  • Uploaded Recordings

  • Disabled Recordings

  • Recordings in Trash

  • Chat in EC Recordings

The following Cisco WebEx storage usage reports were already included

  • ARF Recordings

  • Uploaded Files

Cisco WebEx Web App 3.8

Content Sharing Support for MP4 Recording Enabled Sites

Previously, content sharing was only supported in meetings enabled with WebEx video platform version 1.0 or later. With this release content sharing is now supported in meetings for any site enabled with MP4 recordings.

Site administrators who want to enable web app content sharing support can contact their Cisco Customer Success Manager (CSM) to get their site enabled for MP4.

Multimedia Viewer Support With this release, when a host or presenter shares multimedia in the desktop app, web app users now see the shared content. The Multimedia Viewer opens in a separate browser window.

Improved Messaging for Audio Exceptions

We’ve improved the messaging in the web app when the audio is disabled. This reduces confusion in meetings where the host has disabled audio or is using a meeting type that does not support audio through the web app or a particular browser.

Audio Broadcast Support in Safari

Audio Broadcast is now supported when joining "WebEx Audio"-enabled events through the web app in the Safari browser.

Cisco WebEx Meetings Mobile 10.6 for Android

Ford AppLink Beta Support

Ford automobile owners can now leverage their SYNC 3 car dashboards to join their scheduled WebEx meetings or their own Personal Room using voice commands or dashboard taps, without picking up their phones.

Ford owners also have dashboard access to their meeting information while attending a meeting, along with muting/unmuting and leave meeting capabilities, without having to pick up their phones.

Phones must be connected by Bluetooth.

Video Layout Redesign

Users can now enjoy an equal-sized grid view layout of video participants and content share experience.

Remote Join Notifications for Scheduled Webex Meetings

Invitees and hosts can now receive join notifications prior to the scheduled start time of their scheduled WebEx meetings. Prior join notification limitations still apply, see https://collaborationhelp.cisco.com/article/nowvmhw.

Join Notification Improvements

Users now have all of their past notifications cleared whenever the WebEx app is launched. This removes outdated notifications.

Cisco WebEx Meetings Mobile 10.6 for iPad and iPhone

Ford AppLink Beta Support

Ford automobile owners can now leverage their SYNC 3 car dashboards to join their scheduled WebEx meetings or their own Personal Room using voice commands or dashboard taps, without picking up their phones.

Ford owners also have dashboard access to their meeting information while attending a meeting, along with muting/unmuting and leave meeting capabilities, without having to pick up their phones.

Phones must be connected by Bluetooth.

Remote Join Notifications for Scheduled Webex Meetings

Invitees and hosts can now receive join notifications prior to the scheduled start time of their scheduled WebEx meetings. Prior join notification limitations still apply, see https://collaborationhelp.cisco.com/article/nowvmhw.

Augmented Reality Improvements

Users can now shrink and enlarge the 3D object they are presenting, using a two-finger pinch or spread action.

Video Layout Redesign For iPads

iPad users now see a redesigned layout for viewing share, active speaker, and video participants. They now have an intuitive way of easily toggling between the different view modes.

Recently-Accessed Personal Room Improvements

Users can now see up to 50 recent Personal Rooms in their recently-accessed Personal Room list (previously, the number was only up to 9).

Users also now have access to a “Save my PR history” setting in their in-app settings, which allows them to retain their recently-accessed Personal Rooms after signing out.

Participant Name Edit Support

Users can now edit “Call in users” in their participant lists with different names for better identification. Meeting hosts who make this change will have those changes reflected for all participants in that same meeting.

Usability Improvements

The following improvements were made to the iOS mobile app usability:

  • Presenters and attendees no longer see distracting toolbars when sharing content from their iPhone or iPad.

  • Users now see a warning message that no email will be sent, when canceling meetings from their mobile app.

  • Users now see minor wording improvements in their in-app screen sharing instructions.