Bots in Webex

Bots can help to extend the functionality in Webex to include a third-party app. You can add bots to Webex spaces and interact directly with the third-party app from the space. When you've added the bot to the space you can send a help message to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space. Add a bot to your project space with other people and interact directly with the third-party app in your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Cisco Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Add the Confluence Cloud Bot to a Space

Before you begin

You need to have administrator privileges for your team's Confluence Cloud account.

1

In the space, go to People, and then click Add people .

2

Enter the Confluence Cloud bot's name, confluencecloud.bot@webex.bot, and then press Enter.

The bot sends a confirmation message:
3

Click Link Confluence Account.

4

Enter the following information:

  • Connection label—This is your name for the connection.
  • Email—This must be the email address you use to sign in to Confluence.
  • API token—You can create one at https://id.atlassian.com/manage/api-tokens.
  • Domain—This is the domain where you sign in to Confluence (for example, https://workspace.atlassian.net).

Webex notifies you that your connection is successful.

Manage Confluence Notifications

Before you begin

You need to have administrator privileges for your team's Confluence Cloud account.

1

In any space where the bot has been added, enter help and press Enter.

2

Click Manage Notifications. The bot sends back a link for you to open in a web browser.

3

Click the link to open a list of all the spaces where both you and the bot are members.

4

To create a notification for a space, click Add New Notification under that space, enter a name for the notification, add filters, and then click Save.

Find a Confluence Page from a Space

1

In any space where the bot has been added, enter help and press Enter.

2

Click the buttons to see pages you've worked on or viewed in the past. For example, you can click Created by Me to see a list of pages you created.

3

Click the page you want to open it in your web browser.