The Cisco Webex Room Phone is a conference phone that is designed for collaborative meetings. It allows you to bring the Webex experience to audio rooms by providing calling, meetings, and share capabilities.
December 15, 2020
Your phone now enters Standby mode when you haven't used it for several minutes. This feature reduces your energy consumption.
Configure this feature with the Standby mode parameters on Cisco Webex Control Hub.
For more information, see the following articles:
"Phone Modes" tab on the Your Cisco Webex Room Phone article at https://help.webex.com/en-us/1ois7l/Your-Cisco-Webex-Room-Phone.
"Cisco Webex Control Hub Parameters" tab on the Add Features to Cisco Webex Room Phone article at https://help.webex.com/en-us/nz3l3sm/Add-Features-to-Cisco-Webex-Room-Phone.
Lock Device Settings
Administrators can lock the following phone settings so that users can't modify them:
Parameters are locked as a group. You cannot lock individual settings. A hard factory reset unlocks the phone settings.
For more information, see the "Lock Your Device Settings" tab on the Add Features to Cisco Webex Room Phone article at https://help.webex.com/en-us/nz3l3sm/Add-Features-to-Cisco-Webex-Room-Phone.
Cisco Webex Connectivity
You can now view information on your Cisco Webex connection from your phone. Administrators can use this information to troubleshoot an issue.
Information is available on the following items:
For more information, see the "View Webex Connectivity Information" tab on the Troubleshoot Your Cisco Webex Room Phone article at https://help.webex.com/en-us/nx0rg15/Troubleshoot-Your-Cisco-Webex-Room-Phone.
Support for Personal Mode
Personal mode allows a user to use their personal calendar instead of the room calendar for their meetings. Users can also collaborate with coworkers in a personal meeting space. Users also see their name in the top-left corner of the phone.
Personal mode is enabled from Cisco Webex Settings at https://settings.webex.com/.
For more information, see the "Set Up Your Phone as a Personal Device" tab on the Customize Your Cisco Webex Room Phone article at https://help.webex.com/en-us/nk04cfc/Customize-Your-Cisco-Webex-Room-Phone.
Cisco Webex Video Integration for Microsoft Teams
Microsoft Teams meeting is now supported on the Cisco Webex Room Phone. For more information, see the "Cisco Webex Video Integration for Microsoft Teams" tab on the Join Meetings from Your Cisco Webex Room Phone at https://help.webex.com/en-us/guipj0/Join-Meetings-from-Your-Cisco-Webex-Room-Phone.
Meeting Participant List Enhancement
Users now see the following information when in a Webex meeting:
A list of people in attendance.
The status of each displayed participate, including the active speaker, the muted participants, and the participant who is screen sharing.
A notification if a participant joins or leaves the meeting.
This feature doe not require any configuration.
For more information, see the "View the Meeting Participant Information" tab on the Join Meetings from Your Cisco Webex Room Phone at https://help.webex.com/en-us/guipj0/Join-Meetings-from-Your-Cisco-Webex-Room-Phone.
September 11, 2020
Firmware Upgrade Enhancement
You can now postpone a phone firmware upgrade by 6 hours. This is a convenient way to reschedule an upgrade if you are busy, in a meeting, or on a call.
You cannot postpone critical upgrades.
You can also upgrade your phone from the Settings menu, if your firmware is outdated and you want the latest release. This is a convenient way to make sure you have the latest features.
For more information, see https://help.webex.com/en-us/1ois7l/Your-Cisco-Webex-Room-Phone#task_EF2C02582CB977BC16C24FED699F71BE.
Support for Manual Factory Reset
You can now do a manual factory reset on your phone if you cannot access the Settings menu. A factory reset returns the phone to the original factory settings.
For more information, see https://help.webex.com/en-us/nx0rg15/Troubleshoot-Your-Cisco-Webex-Room-Phone.