This article applies to WBS40.9 and later sites.
We've made some changes to the options that are visible before you join a Webex meeting. If you have an earlier Webex version, these options may not be visible. Learn how to join meetings on earlier Webex versions.
Can't download? Here's how you can join right from your browser.
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Open your email invite, and click Join. ![]()
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If this is the first time you're joining a Webex meeting, Webex automatically downloads the app.
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Enter your name and email address, and click Next. |
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If you're asked for a meeting password, enter the meeting password - it's in your email invitation - and click Next. ![]() |
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In the preview window, you can make sure your audio and video sound and look good before you join the meeting. First, choose how you want to hear.
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Choose whether or not you want to have your video and microphone turned on before you join. Click Stop video
Click Mute
To connect to a compatible video device, click Use video system. |
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Click Join Meeting. |
If you're on the go, you can join your meeting from your Apple or Android phone, tablet or Apple watch using the Webex mobile app.
You'll be able to use video, chat with other participants, and share content.
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Tap Join meeting in your email invitation when it's time to join the meeting. ![]() |
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Tap Download to install the Cisco Webex Meetings app and join the video conference. To join the meeting by phone only, tap the number on your screen. |
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Tap Open after the Webex Meetings app installs and accept the Terms of Service and Privacy Statement.
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Enter your name and email address, then tap OK.
When the Webex Meetings app opens, your video is turned off by default. Tap Start video to preview how you'll look to others before you join the meeting.
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Change your audio and video settings before joining your meeting. ![]()
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Click Connect to a device to join the meeting from a compatible video device. |
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Tap Join. ![]() |
Use the web app to join a Webex meeting from your browser. This is the easiest way to join if you're using a Chromebook, a Linux computer, or you simply don't want to download anything.
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Open your email invite, and click Join meeting. ![]() |
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Webex starts preparing to connect you to your meeting. If you join from a Windows computer or Mac, click Join from your browser. If you join from a Linux computer or Chromebook, you won't be prompted to install anything. The meeting simply opens in your browser.
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Enter your name and email address, then click Next. The name you enter is the name everyone in the meeting sees. |
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If you're asked for a meeting password, enter the meeting password - it's in your email invitation - and click Next. ![]() |
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In the preview window, you can make sure your audio and video sound and look good before you join the meeting. First, choose how you want to hear.
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Choose whether or not you want to have your video and microphone turned on before you join. Click Stop video
Click Mute
To connect to a compatible video device, click Use video system. |
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Click Join meeting. |
If you're experiencing bandwidth issues, this is the way to go.
When you dial into a meeting, you can hear everyone in the meeting, but won't be able to see anyone or what they share during the meeting.
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Open your meeting invitation and call one of the numbers under Join by phone. Depending on the host's meeting plan, your email invite provides a list of call-in numbers, ![]() |
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Enter your meeting or access code, then press #. |
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Enter your attendee PIN or ID, if you have one. If you don't, press # to be placed in the meeting lobby where the meeting host can admit you. |
Join using a compter or mobile device to see what's being shared in your meeting. |
Frequently Asked Questions
You don't need a Webex account to join meetings that you're invited to. You do need an email invitation that provides the information you need to join the meeting.
Reach out to your meeting organizer for the invite.
If you have a Webex account, sign in to your Webex site and enter the meeting number in the search box.
If you don't have an account, join by entering the meeting number on webex.com.
If you're using your computer for audio:
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The speaker or microphone volume may be low. Adjust your speaker and microphone settings.
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An overloaded network can cause poor quality audio or video. Try turning off your video and other devices that may be using a lot of bandwidth. If all else fails, consider dialing into your meeting for audio
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If you join from your browser using the web app, you may need to allow Webex to use your microphone.
Join a test meeting to make sure your audio and video devices work as expected before your meeting.
When you join a test meeting, it automatically downloads the Webex Meetings app - so it's easier to join your next meeting.
When you click the join link in your email invite, the Webex Meetings app automatically downloads. You can also download it from webex.com.
If you want to join without downloading anything, join from your browser.
You must have a Webex account to set up a meeting. If you don't have a Webex account, sign up for a free account and get started.
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You may not be the host or cohost of the meeting. If you were invited to the meeting, request the host to record.
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Your site may be out of recording space. Download or delete recordings to make space.
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Recording may be disabled. Contact your Webex site administrator.
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For free users, recording is currently only available from the desktop app. If you start a meeting from the web app using Chromebook, you can't record it.