Webex Site Administrators

Before users with a Microsoft Teams account can use the Webex tab in Microsoft Teams, Webex site administrators must link users' Webex accounts to their Microsoft Office 365 accounts. The email addresses for both accounts should match.

1

Do one of the following:

  • If you manage your Webex site in Cisco Webex Control Hub, from the customer view in https:/​/​admin.webex.com, go to Services. Under Meeting, select Sites, choose your site, and then select Configure Site. Under Common Settings, select Site Options.
  • If you manage your Webex site in Cisco Webex Site Administration, sign in to Webex Site Administration and then go to Configuration > Common Site Settings > Options.
2

Under Third-Party Integration, check Automatically link users with this Webex site if their Webex account email address matches their Microsoft Office 365 email address.

Automatically link users check box

Checking this option lets Microsoft Teams users start meetings in their Webex Personal Rooms without signing in to a browser, see recently joined Personal Rooms, and view upcoming meetings.

The Sign in check box isn't used with Microsoft Teams. It allows users to sign in to their Cisco Webex site using their Microsoft Office 365 credentials.

3

Select Add New Authorization.

Add New Authorization button

For more information about the authorization and permissions that are requested, see Authorization and Permissions Requested for Microsoft Office 365 in Webex Site Administration and Webex Control Hub.

4

Sign in to your administrator's account, and select Accept.

5

Select Update.

After the authorization is updated with tenant ID and tenant domain details, your site is ready to be integrated with Microsoft Teams.

Microsoft Office 365 Global Administators

Before you begin

Team owners and team members can see and install the Cisco Webex Meetings app in the Microsoft Teams Store only after the Global Administrator for Microsoft Office 365 has used the following steps to give permission.

1

Go to the Microsoft Teams admin center and select Settings > Services & add-ins, and then select Microsoft Teams.

2

Under External Apps, by default, Allow external apps in Microsoft Teams is turned on. If you turn off this switch, all external third-party apps are disabled. Make sure that you allow external apps in Microsoft Teams.

For more information, go to Admin settings for apps in Microsoft Teams.

3

Make sure that Allow sideloading of external apps is turned off.

4

Turn on the Cisco Webex Meetings app by checking the Cisco Webex Meetings check box.

5

Select Save.

Users

You must install the Cisco Webex Meetings app for yourself, even if it has already been added to your team. The app includes the Cisco Webex Meetings bot. When you install the app and bot for yourself and set your default Webex site, you'll be able to use the Cisco Webex Meetings messaging extension to share a link to a Webex meeting.


The Cisco Webex Meetings app will update automatically when new updates are available. You won't have to update the Cisco Webex Meetings app that you install for yourself.

1

Select More added apps More added apps on the left side of Microsoft Teams, and then select More apps.

Left navigation bar
2

Search for the Cisco Webex Meetings app, select the app, and select Add.

Add app
3

In the private chat with the Cisco Webex Meetings bot that appears, set the default Webex site to use with the Cisco Webex Meetings messaging extension. Type site [Webex site URL]. Your Webex site URL is usually in the format company.webex.com.

Private chat with the Cisco Webex Meetings bot

 

If a team Webex site has been set that's different than your default Webex site, the team Webex site will be used when you use the messaging extension in that team.

4

If you want to pin the Cisco Webex Meetings messaging extension to the messaging extensions bar:

  1. Select Messaging extensions Messaging extensions.

    Messaging extensions bar
  2. Right-click the Cisco Webex Meetings app and select Pin.

A team owner or team member must add the Cisco Webex Meetings app for a team. The app only needs to be added once for each team.

1

In Microsoft Teams, go to Teams.

2

Next to the team name, select More > Manage team > Apps

3

To add the app, select Go to store, search for the Cisco Webex Meetings app, and then click Add. The Cisco Webex Meetings app contains the Cisco Webex Meetings bot. The Cisco Webex Meetings bot provides the commands that you use to set up and share Webex meeting links.


 

If you're using Microsoft Office 365 and you don't see the Cisco Webex Meetings app in the store, contact your Office 365 Global Administrator.

4

To update the app, follow the on-screen instructions.

Update instructions on the App tab

What to do next

Verify that the Webex site that your team will use for meetings is set. For more information, see Set Up Microsoft Teams to Use Cisco Webex Meetings.

1

In Microsoft Teams, select Add a tab Add a tab at the top of the channel.

2

Search for and select the Cisco Webex Meetings app, and then follow the on-screen instructions.

If you don't get any search results, make sure that you have version 2.0 or later of the Cisco Webex Meetings app. For more information, see Add or Update the Cisco Webex Meetings App for a Team.

1

The Cisco Webex Meetings app may have already set the Webex site that your team will use for meetings. To check whether the site has been set, in any Microsoft Teams channel in which the Cisco Webex Meetings bot has been added, type @Cisco Webex Meetings site.

2

If the Webex site hasn't been set or if you want to set a different Webex site as the team site, type @Cisco Webex Meetings site [Webex site URL]. Your Webex site URL is usually in the format company.webex.com.

Cisco Webex Meetings site URL changes

Remember that when you change the Webex site, it changes for all members of that team.

That’s it. You and your team members can now use @Cisco Webex Meetings commands to easily invite others to a Webex meeting. Users can type @Cisco Webex Meetings to share a Join button and show the meeting link for your Webex Personal Room meeting or type @Cisco Webex Meetings [meeting_number] to share a Join button and show a meeting link for a scheduled Webex meeting with the specified meeting number.

Join the Cisco Webex meeting
3

If you have a different Webex site that you want to use for sharing a meeting URL, go to a private chat with the Cisco Webex Meetings app and type site [default Webex site URL] to set the Webex site URL for your default Webex site.

Other members of the team continue to use the team site unless they also set their default Webex site URL.