The Cisco Headset 730 is a wireless headset that uses Bluetooth® connectivity to pair with Cisco soft clients and devices. The headset features full call control and music playback capabilities in addition to powerful noise cancellation and ambient audio enhancement systems for use in a busy office environment. The Cisco Headset 730 supports full call integration with Cisco Jabber, Webex, Webex Meetings, Cisco IP phones, and Webex Desk Devices.

The Cisco Headset 730 comes with a USB Adapter for use with devices that don't offer a reliable Bluetooth solution. The headset can also connect to devices via the included 3.5 mm cable and USB-C to USB-A cable. The USB-C cable also acts as a charging cable and can connect to any powered USB adapter.

Refer to the following list to set up your Cisco Headset 730.

  • Make sure your headset is charged.

  • Turn your Cisco Headset 730 on and off.

  • Download and install the Cisco Headsets mobile app.

  • Connect your headset through any of the following methods:

    Table 1. Cisco Headset 730 Series connection options

    Connection

    Description

    Bluetooth

    Your Cisco Headset 730 can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two.

    Cisco Headset USB Adapter

    The Cisco Headset USB Adapter enables an easy plug-and-play, wireless experience. You can also use the adapter with devices that don't have a reliable Bluetooth option.

    USB cable

    Use the included USB-C cable for a wired audio connection. You can also charge your headset while it's in use.

    3.5 mm cable

    You can use the included 3.5 mm audio cable to connect to a non-wireless device or if your headset battery is low.

    You can't control music playback or answer calls through the 3.5 mm cable.

You can answer, reject, mute, hold, and end calls all from the left ear cup on your Cisco Headset 730.

Answer a call

The Call button is located on the face of the left ear cup.

Press the Call button once to answer a call.

Cisco Headset 730 call button

End a call

You can end a call with the Call button on your headset. Your headset plays a tone when you end your call. The call button is located on the face of the left ear cup.

Cisco Headset 730 call button

Press and hold the Call button for two seconds.

With firmware version 1-8 or later, you can also end calls by placing your headset on the Cisco Headset 730 charging stand. You can enable this feature through the Cisco Headsets mobile app.

Reject an incoming call

The Call button is located on the face of the left ear cup.

Press the Call button twice to reject an incoming call.

Cisco Headset 730 call button

Hold a call

The Call button is located on the face of the left ear cup.

Press the Call button once to place an active call on hold.

Cisco Headset 730 call button

Mute your headset

The Mute the mute button button is located on the front of the left ear cup.

Cisco Headset 730 mute button

1

Press Mute the mute button once to turn off your microphone on an active call.

2

Press Mute the mute button again to turn your microphone back on.

Silence incoming call notifications

You can silence incoming call notifications through your Cisco Headset 730 volume controls.

Press Volume down on the right ear cup.

Cisco Headset 730 volume down button

You can control your music playback and headset volume from the right ear cup on your Cisco Headset 730.

Play and pause music

You can control music playback on the face of the right ear cup. Music playback automatically pauses when you have an incoming call and resumes after the call ends.

Press the Play button in the center of the right ear cup to pause and play music with your headset.

Cisco Headset 730 play button

If the smart sensors on your headset are turned on, you can also pause and play music playback when you take off and put on your headset.

Skip a track

Your headset's music controls are located on the face of the right ear cup.

Press skip forward or skip back to skip a track.

Forward and back buttons on the Cisco Headset 730

Adjust your headset volume

The volume buttons are located on the face of the right ear cup.

Press volume up and volume down to adjust your headset volume.

Cisco Headset 730 volume controls

You can activate your mobile voice assistant through the controls on your headset.

By default, the Cisco Headset 730 supports the voice assistants, Apple Siri, Google Assistant, and Cortana on Windows 10. You can enable or disable your voice assistant support through the Cisco Headsets mobile app.

Before you begin

Make sure your mobile device or laptop is connected to a Wi-Fi or cellular data network.

On the right ear cup, press the Play button twice.

Cisco Headset 730 play button