Your Webex desk device works as a physical extension to Webex Teams. When you open a Webex Teams space on your device, you can call the people that are in that space, or create and share whiteboards with them.


This article only applies to shared desk devices.

Open a Space from a Laptop

1

When your Mac or Windows Webex Teams app is connected to a desk device, you see the device's name at the bottom of your space list. If you want to pair to another device, select one of the other devices you have been connected to earlier or search for one by name.

2

Select the Webex Teams space that you want to open on your device and click Open a Space. You can see the name of the opened space on the top left corner of the device's screen.



3

To close the space, select Close Space from the Webex Teams app. You can also close the space from the device by tapping the space's name and selecting Close this space.



Open a Space from a Mobile Device

1

When your Webex Teams app is connected to a desk device, you see the device's name at the top right corner of your space list. If you want to pair to another device, select one of the other devices you have been connected to earlier or search for one by name.

2

Select the Webex Teams space that you want to open on your device and tap Open a space. You can also go to the activity menu of the space, and tap Open on DX or Open on Desk Pro. You can see the name of the opened space on the top left corner device's screen.

3

To close the space, select Close Space from the Webex Teams app. You can also close the space from the device by tapping the space's name and selecting Close this space.

Whiteboarding

With a space opened on your Webex desk device, you can create new whiteboards that are automatically saved to that space. You can also continue working on whiteboards that have already been saved to that space.

Once you have a space open on your device, tap Whiteboard to get access to saved whiteboards. From the whiteboard screen, you can also create a new whiteboard by tapping New whiteboard.



When you're done, tap the cross in the upper right corner. Everyone in the Webex Teams space can find your whiteboard in the Whiteboard folder of that space.

View a File (Desk Pro only)

The files and pictures you and your coworkers have shared in a space can be viewed on the Desk Pro when you have that space open on it. To do that, tap Files and select the file you want to open. Scroll up or down through the file you are sharing. To zoom in and out, pinch the image on the screen.

You can open files in the following formats: .doc, .docx, .gif, .jpeg, .pdf, .png, .ppt, .pptx, .svg, .xls, and .xlsx. The files must be less than 150 pages and under 200 MB. Other types of files can be uploaded but they will not show a thumbnail preview.

You can tap and choose whether you want to hide unsupported files or not.



To go back to the file overview, tap .

Microsoft OneDrive or SharePoint Online files that you have shared in a space can also be viewed on the Desk Pro when you have that space open on it. Read this article to learn how to set up access to your Enterprise content management platform and this article to find out how to share files in Webex Teams from Microsoft OneDrive or SharePoint Online.

In order to open these files on the Desk Pro, the Web Engine needs to be enabled.

OneDrive and SharePoint Online documents can be found in Files . Simply select the file that you want to open. You may need to log in to view or edit the document, however, the session information is cleared when you close the space.

Call Everyone in a Space

After opening a space on your desk device, tap on the device's home screen. Tap Call to start the call.