As a Webex administrator, you must do the following:

1. Enable Webex Assistant for Meetings in Site Administration.

2. Provision Webex Assistant for Meetings for an organization, an entire Webex site, or for specific users through license assignment.

Before you begin

Webex Assistant is available in Webex Meetings. Beginning with the 41.5 update, it's also available in Webex Events (new) webinar mode for plans that support up to 3000 users and as an add-on for plans that support up to 1000 users. This feature requires Cisco Webex video platform version 2.0 with joining meetings from video systems enabled.


Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.


Scroll to the Webex Assistant Configuration section.


Check or uncheck the Enable Webex Assistant check box.

When the check box is checked, Webex Assistant is available in meetings and webinars on your site.

To turn on Webex Assistant automatically when hosts start any meeting or webinar, check the Enable Webex Assistant when start meeting by default check box.

During a meeting or webinar, hosts will be able to turn off or turn on Webex Assistant.


Select Update.