Bots in Webex

Bots can help to extend the functionality in Webex to include a third-party app. You can add bots to Webex spaces and interact directly with the third-party app from the space. When you've added the bot to the space you can send a help message to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space. Add a bot to your project space with other people and interact directly with the third-party app in your space. Or you can create a space with just you and the bot to interact with the third-party app.

The Cisco Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex

Bots can present information within Webex in various ways. However, using cards makes it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

For more information on the cards framework, see https://developer.webex.com/blog/new-buttons-cards.

You can report any issues on the bot with cards to devsupport@webex.com

Add the Asana Bot

You can add the Asana bot to any Webex space.

1

Go to Spaces and choose a space to add the Asana bot.


 

You can also create a new space with just the Asana bot.

2

Choose People, click Add People and enter the Asana bot name: asana.bot@webex.bot.

3

Enter help and send the message.


 

If you’re in a group space, you’ll need to mention the bot directly by typing @asana help.

4

Click Link Asana Account and sign in with your Asana account information.

When you've successfully authorized your Asana account, you’ll recieve a confirmation in Webex.

5

Select your Asana Organization or workspace and click Connect.

6

Then, select a project and click Link.

Manage Asana Notifications

You can create new notifications or manage existing notifications for changes to be notified right within Webex.

1

In the space with the Asana bot, enter help and send the message.


 

You can also enter @asana Manage and send the message to manage notifications.

2

Click Manage Notifications, then select a notification type or edit an existing notification.

3

Click Save to save your notification settings.