You may notice some articles displaying content inconsistently. Pardon our dust as we update our site.

Home
/
Article

Was this article helpful?

Thanks for your feedback.

September 19, 2024 | 2991 view(s) | 10 people thought this was helpful

Webex App | Make a call from an alternate device

Feedback?

If your administrator lets you use alternate devices (otherwise known as Extend and Connect), you can make and receive calls using another device, such as the phone in your hotel room or your home phone, while leveraging the calling capabilities in Webex App. You don't need to be connected to your work network and your work number is always used as the caller ID so people can easily identify you.

Windows
Mac

1	Click your profile picture, select Settings, and then go to Calling.
2	Under Alternate Devices, choose a device, and then click Add Number.
3	Enter the number of the alternate device and then click Save. This device is used for all incoming and outgoing calls.
4	To make a call using this alternate device, in the app header, go to Connect to a device , scroll to Alternate Devices, and then choose the device you want to use. Then make an audio or video call like you normally would.

1	Click your profile picture, select Preferences, and then go to Calling.
2	Under Alternate Devices, choose a device, and then click Add Number. This device is used for all incoming and outgoing calls.
3	To make a call using this alternate device, go to Connect to a device , scroll to Alternate Devices, and then choose the device you want to use. Then make an audio or video call like you normally would.