• Webex Assistant is available in Meetings and Webex Webinars (available for hosts only in webinars in webcast view).

  • In addition to Meetings and Webinars, Webex Assistant is also available for the Webex App. Meetings started or joined from a space don't support Webex Assistant.

  • Webex for Government doesn't support Webex Assistant.

  • This feature requires Cisco Webex video platform version 2.0 with joining meetings from video systems enabled. Find your Webex Meetings version number.

  • Hosts can turn on or turn off Webex Assistant during the meeting or webinar. You can automatically turn on Webex Assistant whenever you start a meeting

  • Closed captions aren’t turned on by default for the hosts or participants when Webex Assistant is turned on by the hosts. Webex remembers if you used automated captions or not in your previous meeting or webinar. Closed captions automatically turn on or off for your next one, depending on your last usage.

  • Webex site admins can turn off automatic postmeeting emails to prevent cluttering inboxes. To turn these postmeeting emails on or off, contact your Webex site admin.

  • You can generate the following types of transcripts:

    • A transcript embedded with the video recording. This transcript supports English transcription only.
    • A transcript that's available on the postmeeting site page for the duration that recording is on AND Webex Assistant or closed captions is on. This transcript and any Webex Assistant highlights support transcription in all spoken languages (see Show real-time translation and transcription in meetings and webinars to see which languages are available to you).

      • To access this transcript, sign in your Webex account, click Calendar, then select Review.

When Webex Assistant is enabled, it appears in the lower left of the host's screen. Webex Assistant can’t be hidden.

Webex Assistant shows in lower left

When the host turns on Webex Assistant, it makes the audio announcement, Webex Assistant is enabled to save audio highlights.

Each participant is notified that the Webex Assistant is in the meeting when they join. They'll see the Webex Assistant in the lower left of their screen or hear the announcement, Webex Assistant is enabled to save audio highlights or both.

1

To turn on Webex Assistant, hover over the Webex Assistant Webex Assistant and select Turn on Webex Assistant .

2

To turn off Webex Assistant, hover over the Webex Assistant Webex Assistant and select Turn off Webex Assistant .

3

When you're sharing content, hover over the Webex Assistant on the floating bar at the top of your screen and select Turn on Webex Assistant .

To turn off Webex Assistant, select Turn off Webex Assistant .

1

Tap More Options > Webex Assistant .

2

Toggle on or toggle off Webex Assistant .