Disable self-registration and sideboarding

Users can try Webex for themselves or share it with others using their email addresses.

We also recognize that there are situations where you want more control of the user onboarding process, so we provide an option to prevent users from signing up if their email address is from one of your domains.

For a discussion of the potential problems with self-registration, see Ways to add users to your Control Hub organization.

Before you begin

This feature is applicable only when you have claimed one or more of your domains, and it applies to users with email addresses from those domains.

1

Sign in to Control Hub.

2

Under Management, select Organization Settings, then go to the Self-Registration section.


 

The control is disabled if you have not claimed any domains.

3

Toggle off self-registration to disable it.

Users cannot self-register if they use an email address like username@your-claimed-domain.org.

What to do next

Read Ways to add users to your Control Hub organization to find the best option for bringing users into your Webex organization. We also recommend reading Assign organization account roles to grant people the rights to manage users.