Before you begin

Make sure you've connected your Headset USB adapter to your computer.

1

In the Cisco Accessory Hub desktop app, choose Accessories in the left pane.

If the firmware of your Headset USB adapter isn't the latest firmware, the Update firmware button appears with the adapter image.

2

Click Update firmware.

3

In the USB Adapter Info panel, click Start update.

If you want to update from a local firmware file, you can upload manually by clicking Select file.

To avoid potential upgrade issues when upgrading your Headset USB adapter with the Cisco Accessory Hub desktop app, do not run the Cisco Accessory Hub desktop app and web app at the same time.

What to do next

You can also update your Headset USB adapter directly in a Chrome browser utilizing the Cisco Accessory Hub web app.