You can generate reports that provide information about each meeting, event, or session that you have hosted on your site.

1

Sign in to your Webex site, select your name in the upper right of the page, and then select My reports.


 

Depending on your Webex plan, you may not see My reports available on your site.

2

Select the report you want to generate.

  • All Services

    Participants who connect to audio appear twice in the exported report. The first entry includes information about the participant, including their status as invited or registered for the meeting. The second entry includes the audio connection type in the Audio Type column.


     

    If a participant joined with multiple audio connections or changed their connection, they have more entries for those audio connections.

  • Access Anywhere Usage Report

    • View usage information for your Access Anywhere sessions.

  • Webex Meetings

    • Meeting Recording Report

      • View a list of attendees who have downloaded or viewed a meeting recording.

    • Session Query Tool

      • Report on session information for selected Queue(s) or CSR(s).

    • CSR Activity

      • Report on session information for selected CSR(s).

  • Webex Events (classic)

    • Registration Report

      • View registration information, and send reminder emails before the event. After the event, you can also view whether a rgistrant attended or was absent.

    • Attendance Report

      • View attendance information for any event. You can send follow-up emails after the event.

    • In-Event Activity Report

      • View attendee activity information for an event.

      • Note that the in-event activity report is only available for events recorded on the server.

    • Attendee History Report

      • View a list of events for an attendee.

    • Event Recording Report

      • View a list of attendees who have downloaded or viewed an event recording.

    • Unlisted Program Links Report

      • View old and updated program links for your unlisted programs.

  • Webex Webinars

    • Event summary report

      • View a list of webinars with attendance summary.

    • Attendee history report

      • View a list of webinars for an attendee.

    • Report download history

      • View report download histories for your meetings and events.

  • Webex Support

    • Session Query Tool

      • Report on session information for selected Queue(s) or CSR(s).

    • CSR Activity

      • Report on session information for selected CSR(s).

  • Webex Training

    • Live Training Usage Report

      • View attendance, invitation, and registration information for your training sessions.

    • Recorded Training Access Report

      • View access and registration information for your recorded training sessions.

    • Registration Report

      • View registration information for any of your live sessions.

3

Specify your search criteria and select Display Report.

4

Click a link to see the report details.

5

To export the report data in comma-separated values (CSV) format, select Export Report or Export.